Stephen Fonseka
Mount Duneed,VIC
Summary
Working in couple of large Multinational organizations and being in local startup's that were built from ground up; my experience has been ups and downs in organizations. It's always the employees that create a great working culture that leads to long lasting relationships that helps you nurture your professional life. I'm confident that I will be able to be a great employee in the Australian IT industry and thrive in it, providing fast turnaround in your investment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Project Director
Pinnacle Distrubution Lanka Pvt Ltd
12.2022 - Current
- In my role as Project Director, I was tasked with managing Dell Technologies sales team along with looking after company's other subsidiaries infrastructure solution deliveries and sales
- Managing product sales teams for Grandsteam, VMWare and Ruckus team running quarterly business reviews with vendors and business partners while ensuring all projects are delivered on time by managing internal and external factors.
- Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
- Reported regularly to managers on project budget, progress, and technical problems.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Account Executive
Dell
12.2020 - 11.2022
- Captures revenue for all 3 product segments: EUC/ISG/DPS, through its vertical and aid growth of Dell market by achieving country and AEM quota
- Manage business performance of channel partners and map channel partner capabilities and priorities with Dell goals and strategies
- Manage business plans for top accounts, maintain high level engagements with top corporate clients', manage business partner sales pipelines & execute sales on a weekly commit
- Work with channel business partners to create, manage and execute on quarterly business goals & review same
- Monitor and report to HQ on partner sales, marketing and performance Identifying market trends and translating those to prospects, acquiring new partners & alternate GTM.
- Negotiated contracts with clients, ensuring mutually beneficial terms and conditions for long-term partnerships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Organised promotional events and interacted with community to increase sales volume.
Sales Director
Engenuity Pvt Ltd
08.2017 - 12.2020
- Responsible for setting up a team of professionals to fuel direct end user business and development of server market for DELL EMC in channel space
- Managing and executing various key projects for Huawei telco operation
- Project management of many BFSI, ISV implementations and key SAP HANA project for automotive industry.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Sales Manager - Integrated Technology Services
IBM
05.2011 - 08.2017
- Provided Pre-Sales Support for intel x86 servers
- Implementation of key projects in many industry clients
- Enrolling Disti's and Partners in GTM changes
- Later in my career I was absorbed to IBM as permanent hire, by Integrated Technology Services group in which I was chosen for IBM 100% club twice during my tenure
- My responsibility was to manage non-IBM product sales for Government, Financial and Enterprise accounts, while driving YoY growth in revenue and services signings.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Drove sales by developing multi-million dollar contract sales.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Bachelor of Science - Information Technology
Sri Lanka Institute of Information Technology
Sri Lanka01.2012
Skills
- Project Management
- Leadership
- Problem Solving
- Time Management
- Pre Sales
- Account Management
- Teamwork
- Dependable and Responsible
- Multitasking
- Problem Resolution
Languages
English
Sinhalese
Timeline
Project Director
Pinnacle Distrubution Lanka Pvt Ltd
12.2022 - Current
Account Executive
Dell
12.2020 - 11.2022
Sales Director
Engenuity Pvt Ltd
08.2017 - 12.2020
Sales Manager - Integrated Technology Services
IBM
05.2011 - 08.2017
Bachelor of Science - Information Technology
Sri Lanka Institute of Information Technology
Similar Profiles
Prabhakaran. PPrabhakaran. P
Senior Associate at Botree Software International Pvt Ltd, Bharti Airtel Limited, Nivea India Pvt Ltd, Bio Veda Action Research Co and Nestle Lanka PLC-Sri LankaSenior Associate at Botree Software International Pvt Ltd, Bharti Airtel Limited, Nivea India Pvt Ltd, Bio Veda Action Research Co and Nestle Lanka PLC-Sri Lanka
Ajune De SilvaAjune De Silva
Operations Manager at Sea Consortium Lanka (Pvt) Ltd (Inter Orient Holdings (Pvt) LtdOperations Manager at Sea Consortium Lanka (Pvt) Ltd (Inter Orient Holdings (Pvt) Ltd
DINUKA MANDULADINUKA MANDULA
Sales Manager - Payment Solutions for BFSI at EPIC Lanka Technologies PVT LTDSales Manager - Payment Solutions for BFSI at EPIC Lanka Technologies PVT LTD
Nirmaljit Kaur SidharNirmaljit Kaur Sidhar
Nurse at Delhi Heart HospitalNurse at Delhi Heart Hospital
JORDAN ANGELES CABOJALJORDAN ANGELES CABOJAL
Civil Construction Manager at LEO-J CONSTRUCTION SERVICESCivil Construction Manager at LEO-J CONSTRUCTION SERVICES