Stephen Hall
Branch Manager
Hammondville
Summary
Dynamic Manager at Reece Group Pty Ltd with a proven track record in enhancing operational efficiency and employee development. Expert in relationship building and coaching, I successfully optimised financial performance while fostering a high-performing team culture. Committed to exceptional customer service and continuous improvement, driving productivity and profitability across branches.
Overview
19
19
years of professional experience
Work History
Branch Manager
Reece Group Pty Ltd
11.2006 - Current
- Overseeing daily Branch operations, manage staff performance and foster a positive work environment
- Implementing time management strategies for increased efficiency in operation of various Branches across the business.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Conduct analysis of Branch P&L to optimise financial performance and enhance profitability.
- Manage inventory levels to ensure optimal stock availability while minimising waste and overstock
- Build meaningful customer relationships through onsite development meetings, product information updates, training sessions and proactive service
Education
Certificate III in Warehousing And Distribution
Murray Mallee Training Company
01-2008
Certificate III in Network Administration
TAFE NSW
NSW01-2005
Port Hacking High School
Miranda, Australia 04.2001 -
Skills
Customer service
Branch operations management
Relationship building and management
Coaching and mentoring
Strong team-builder
Excellent time management skills
Excellent work ethic
Customer relationships
Employee development
Accomplishments
Gladesville - February 2016 - July 2018
- Turned around an underperforming branch, transforming it into a profitable location after three years of decline.
- Achieved record-breaking sales, increasing the highest monthly revenue from $247K to $459K.
- Delivered two consecutive record fiscal years, driving annual revenue to $3.8M and $4.02M—Gladesville’s best results since it's inception in 2005.
- Developed future leaders, mentoring two staff members who were later promoted to Branch Manager and Assistant Manager.
West Ryde (Pre-Transition Support Role) July 2018 - February 2019
- Revitalised back-office operations, ensuring a seamless handover for the next Branch Manager.
- Boosted profitability, raising GP Dollar to its highest level in two years within just six months.
Timeline
Branch Manager
Reece Group Pty Ltd
11.2006 - Current
Port Hacking High School
04.2001 -
Certificate III in Warehousing And Distribution
Murray Mallee Training Company
Certificate III in Network Administration
TAFE NSW
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