Stephen Hanna
Sydney,Australia
Summary
Passionate about automotive vehicle sales with a long-term vision to practice law within the industry. Currently pursuing a Bachelor of Laws, developing strong skills in argument structuring, critical thinking, and negotiation. Demonstrated ability to excel in high-pressure environments and deliver outstanding results while balancing full-time sales roles with legal studies.
Overview
9
9
years of professional experience
Work History
Trainee Vehicle Sales Consultant
Ateco Group
Five Dock, Australia
07.2024 - Current
- Company Overview: As a Vehicle Sales Trainee at MG Five Dock, I excel in a comprehensive role that combines customer engagement, sales acumen, and operational excellence
- Sales Targets: Achieving and exceeding monthly and quarterly sales quotas for new vehicles
- Contract Preparations: Negotiating contracts with multiple stakeholders; potential business or private customers, preparing accurate contracts and ensuring they are executed correctly
- Negotiation: Adapting to many different objections from customers, and closing a high percentage of deals
- As a Vehicle Sales Trainee at MG Five Dock, I excel in a comprehensive role that combines customer engagement, sales acumen, and operational excellence
Legal Assistant
Law Partners
03.2024 - 07.2024
- Engaging closely with clients, providing them with unparalleled service
- Skilfully managing files and maintaining meticulous records
- Mastering diary management to ensure seamless operations
- Crafting compelling letters that communicate with precision
- Orchestrating appointments efficiently to keep things moving smoothly
- Collaborating on administrative tasks to support the team
- Facilitating cost recovery to sustain our mission
- Creating, refining, and handling documents with finesse
- Organising and managing correspondence, client documentation, and accounts
- Embracing ad-hoc office administrative duties with enthusiasm
Sales Consultant, Floor Manager and Operations Manager
Telstra
01.2022 - 03.2024
- Collaborating with the marketing department to prepare common strategies
- Monitoring sales numbers and marketing metrics, calculating business trends, like monthly sales rates, analysing market trends etc
- Finding prospective customers and new target segments
- Building and maintaining relationships with clients, Performing research on the competition's services
- Reaching out to potential clients to inform them about our products and services
- Assist customers with any queries or requests
Salesperson
JB Hi-Fi
10.2021 - 01.2022
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
- Achieving High KPI Targets, while I was always in the highest top 5 Performers in JB HI-FI Nationally, in my department
Senior Medical Receptionist
Grace Health Services Pty Ltd
05.2015 - 09.2020
- Company Overview: Working as part of a dynamic team of various kinds of skills, doctors, nurses, colleague receptionists, physiotherapists, podiatrist, dietitians, and phlebotomists, working off two Medical Centre sites, same ownership
- Perform all duties within HIPAA regulations
- Processing all billings including Medicare, Eftpos and cash transactions
- Maintaining confidentiality of all doctors, staff, and patient information
- Scheduling appointments between all 12 practitioners and patients
- Liaising between medical departments with discretion and professionalism
- Liaising with staff members to determine their rosters
- Dealing with disgruntled patients and coming up with resolutions to resolve conflict and/or termination of the patient-doctor relationship if/when necessary
- Working as part of a dynamic team of various kinds of skills, doctors, nurses, colleague receptionists, physiotherapists, podiatrist, dietitians, and phlebotomists, working off two Medical Centre sites, same ownership
Sunday School Volunteer
Coptic Orthodox Church of Australia
01.2019 - Current
- Dedicated time to serve and mentor youth in Sunday school classes across multiple church communities.
- Developed life experience, social, and leadership skills through active participation in church community tasks.
- With a strong passion for serving and assisting others, I have leveraged my skills to accurately anticipate needs and effectively lead and coordinate impactful programs aimed at the empowerment of younger generations.
Education
Bachelor of Laws (LLB) -
CQUniversity
Queensland07.2026
96.75 ATAR - WACE
HALE SCHOOL
Western Australia12-2019
Skills
- Report Preparation
- Operations Support
- Team Collaboration
- Customer Relationship Management
- Proficient in Salesforce, ERANet, EvalExpert
- Administrative Support
- Research abilities
- Persuasive Negotiation
- Building rapport
- Advertising and marketing
- Legal research skills
- Proficient in MS Office
- Project Management
- Legal Research
- Calendar Management
- Document Preparation
- Client Communication
- Interviewing witnesses
- Case Management
- Contract Review
- Legal Compliance
- Negotiation
Languages
- English, Native/Bilingual
- Arabic, Native/Bilingual
Awards
- State Mock Trial Winner, 11/01/18, As head barrister of the Hale School team – presenting our case in the final in front of the Justice of the Supreme Court of Western Australia.
- Academic Excellence in ATAR Politics and Law, 11/01/19, Finished in the top 10% of Western Australia.
- High Academic Excellence in ATAR Accounting and Finance, 11/01/19, Finished in the top 3% in Western Australia.
- Employee of the Month, 08/01/22, Telstra
- Employee of the Month, 09/01/22, Telstra
- Employee of the Month, 10/01/22, Telstra
- Employee of the Month, 02/01/23, Telstra
- Employee of the Month, 03/01/23, Telstra
Volunteer Experience
- Church Younger Youth Mentor, 01/01/19, Present, Volunteering and serving at Sunday school classes, mentoring younger youth across few churches.
- Paralegal, Kate King Legal, 01/01/20, 03/01/20, Provided support and assistance to the legal team at a renowned criminal Defence firm.
References
- Mr. Sheriff Cassab, Managing Director at Cassab & Associates, scassab@cassablegal.com.au, 02 9793 2700
- Mr. Jacob Naddaf, Solicitor at Law Partners, Jacob.naddaf@lawpartners.com.au, +61 431 854 844
- Khushbu Dhutt, Manager at Telstra Hornsby (NSW), +61 416 719 246
Hobbies and Interests
- Music
- Soccer
- Travel
References
References available upon request.
Timeline
Trainee Vehicle Sales Consultant
Ateco Group
07.2024 - Current
Legal Assistant
Law Partners
03.2024 - 07.2024
Sales Consultant, Floor Manager and Operations Manager
Telstra
01.2022 - 03.2024
Salesperson
JB Hi-Fi
10.2021 - 01.2022
Sunday School Volunteer
Coptic Orthodox Church of Australia
01.2019 - Current
Senior Medical Receptionist
Grace Health Services Pty Ltd
05.2015 - 09.2020
Bachelor of Laws (LLB) -
CQUniversity
96.75 ATAR - WACE
HALE SCHOOL
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