Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Stephen Hosking

Mona Vale

Summary

Dynamic leader with a proven track record at The Quays Marina, enhancing revenue and customer satisfaction through innovative marketing and exceptional service. Skilled in financial management and team leadership, I excel in fostering collaborations and driving growth. Achieved consistent revenue growth at Q Service, demonstrating strong problem-solving and organizational skills.

Overview

26
26
years of professional experience

Work History

Marina Manager

The Quays Marina
03.2012 - Current
  • Maintained high customer satisfaction with proactive communication, addressing concerns promptly, and providing exceptional service.
  • Increased marina revenue by implementing effective marketing strategies and promoting available services.
  • Collaborated with local businesses to establish partnerships that benefited both parties in boosting tourist traffic at the marina.
  • Fostered a positive work environment by recognising employee achievements and maintaining open communication channels, allowing concerns to be addressed promptly.
  • Enhanced safety measures, conducting regular inspections of facilities, equipment, and infrastructure to ensure compliance with regulations.
  • Reduced operational costs by negotiating favorable lease contracts for property rentals and managing utility usage more efficiently.
  • Identified opportunities for business expansion, evaluating potential investments in additional facilities or services designed to increase revenue streams.

National Sales Manager

North South Yachting
02.2010 - 03.2012
  • Attended events, training seminars, and manufacturer product showcases.
  • Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
  • Met with customers to give sales presentations, negotiate contracts and promote services.
  • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
  • Established strong partnerships with channel partners for seamless distribution of products across various regions.
  • Increased sales revenue by implementing innovative marketing strategies and effective sales team management.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Director

Property National Pty Limited
07.1998 - 01.2010
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.

Education

Certified Marina Manager - Marine

Global Marina Institure
London
03-2022

Business Diploma - Real Estate - Real Estate

Macleay College
Sydney, NSW
10-1999

High School Diploma -

Newington College
Stanmore, NSW
11-1983

Skills

  • Staff training and development
  • Marketing and promotion strategies
  • Environmental compliance
  • Financial management proficiency
  • Long-term planning
  • Vessel repair coordination
  • Fuel dock management
  • Boating safety education
  • Boat handling expertise
  • Waterfront facility design
  • Dockmaster coordination
  • Time management
  • Problem-solving abilities
  • Organizational skills
  • Team collaboration
  • Team leadership

Interests

  • Outdoor Recreation
  • Passionate about balancing physical health with mental and emotional wellness
  • Embracing outdoor adventures such as sailing and walking
  • Team Sports

Timeline

Marina Manager

The Quays Marina
03.2012 - Current

National Sales Manager

North South Yachting
02.2010 - 03.2012

Director

Property National Pty Limited
07.1998 - 01.2010

Certified Marina Manager - Marine

Global Marina Institure

Business Diploma - Real Estate - Real Estate

Macleay College

High School Diploma -

Newington College
Stephen Hosking