Stephen Jones
Casey
Summary
Dynamic and results-oriented professional, adept in cash handling and strong communication skills. Excelled in enhancing customer satisfaction and sales through exceptional service. Proficient in print production workflow, contributing to project success and efficiency. Ability to train peers and manage stock.
Overview
17
17
years of professional experience
Work History
Sales Assistant
Salvos Stores
08.2024 - 10.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Printing Assistant
Print Arana
11.2013 - 06.2017
- Developed proficiency in operating various printing equipment, enabling versatility within the team when needed for different projects.
- Collaborated with design team to ensure proper alignment and layout of text and images for optimal results.
- Worked closely with the sales team to address client concerns and ensure accurate fulfillment of project specifications.
- Supported colleagues in meeting tight deadlines through diligence in completing assigned tasks promptly and accurately.
Sales Assistant
Kmart
06.2007 - 11.2013
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Education
Certificate III - Printing And Graphic Arts
Spectra Training
QLD03-2016
Skills
- Cash handling
- Strong communication skills
- Goal oriented
- Print production workflow
- Stock management
- Cash register operation
- Point of sale operation
- Opening and closing procedures
- Graphic design fundamentals
- Digital printing
- Machine maintenance
Timeline
Sales Assistant
Salvos Stores
08.2024 - 10.2024
Printing Assistant
Print Arana
11.2013 - 06.2017
Sales Assistant
Kmart
06.2007 - 11.2013
Certificate III - Printing And Graphic Arts
Spectra Training
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