Summary
Work History
Education
Skills
Timeline
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Stephen Kaefer

Warner Brisbane ,QLD

Summary

Results-driven Service Technician with a proven track record at Express Fittings, excelling in installation and repair. Demonstrated strong troubleshooting skills and attention to detail, streamlining processes to enhance service delivery. Committed to customer satisfaction and safety, effectively training new technicians and ensuring compliance with regulations.

Work History

Service Technician

Express Fittings
  • Conducted routine maintenance and repairs on fittings and related equipment.
  • Diagnosed issues using diagnostic tools to ensure optimal performance.
  • Collaborated with team members to improve service delivery processes.
  • Assisted in training new technicians on safety protocols and equipment handling.
  • Ensured compliance with safety regulations during service operations.
  • Streamlined repair processes, resulting in reduced turnaround time for services.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.

Maintenance Boilermaker

Damos
  • Assembled and installed boiler components following safety protocols and specifications.
  • Conducted routine inspections to ensure compliance with quality standards and regulations.
  • Operated welding equipment to fabricate metal structures and components as required.
  • Collaborated with team members to troubleshoot mechanical issues and implement effective solutions.
  • Maintained tools and equipment, ensuring optimal function and readiness for operations.
  • Assisted in training new employees on safety practices and operational procedures.
  • Documented maintenance activities accurately, promoting transparency in operations management.
  • Maintained compliance with all safety procedures from both client and employer.

Site Supervisor

EM Steel
  • Supervised daily site operations, ensuring compliance with safety regulations and quality standards.
  • Coordinated tasks among team members to optimize workflow and improve project timelines.
  • Implemented efficient processes for material handling, reducing waste and improving resource allocation.
  • Conducted regular site inspections to identify potential hazards and enforce safety protocols.
  • Trained new employees on operational procedures and best practices for site management.
  • Monitored progress of construction activities, addressing issues to maintain project schedules.
  • Collaborated with contractors to ensure alignment with project specifications and timelines.
  • Led safety meetings, reinforcing commitment to workplace safety and promoting a culture of accountability.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.

Motor Body Builder

Svm
  • Operated hand and power tools to complete construction tasks efficiently.
  • Assisted in the installation of structures, ensuring compliance with safety standards.
  • Collaborated with team members to enhance workflow and project timelines.
  • Maintained a clean and organized worksite to promote safety and efficiency.
  • Supported senior builders by preparing materials and setting up job sites.
  • Adapted quickly to changing project requirements and priorities on-site.
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Followed detailed blueprints to execute building plans accurately and effectively.

Supervisor

Mollhollen
  • Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained new staff on workflow processes and operational procedures.
  • Implemented process improvements, enhancing efficiency and reducing waste.
  • Coordinated team schedules, optimizing resource allocation for peak performance.
  • Conducted regular performance evaluations, providing constructive feedback to team members.
  • Managed inventory levels, ensuring timely replenishment of supplies and materials.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Education

Boilermaker

Gateway College
Brisbane, QLD
08-1988

Skills

Installation and repair

Attention to detail

Preventive Maintenance

Customer service

Work with minimal supervision

Valid Driver's license

Punctual and reliable

Troubleshooting skills

Power tool proficiency

Repair techniques

Quality assurance

Hand tool expertise

Time tracking

Customer relationship management

Troubleshooting

Technical support

Timeline

Service Technician

Express Fittings

Maintenance Boilermaker

Damos

Site Supervisor

EM Steel

Motor Body Builder

Svm

Supervisor

Mollhollen

Boilermaker

Gateway College

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Stephen Kaefer