STEPHEN KEYHOE

Project Manager

• Led and managed multiple projects simultaneously, resulting in a 15% increase in project completion rates
• Developed and maintained project timelines and budgets, resulting in an average project cost savings of 20%
• Collaborated with shop owners, stakeholders, and users to ensure requirements were met while resolving conflicts and removing blockers
• Delivered over 30 successful shop fit outs within 12 months
• Led a cross-functional team of 25 members to develop a project plan that was completed ahead of schedule and budget
• Led successful project execution via creation and maintenance of project management documents such as requirements, schedule, and timelines
• Established and implemented best practices, processes, and procedures that improved efficiency and outcomes
• Successfully delegated tasks and responsibilities while tracking and reporting on project progress, budgets, and timelines
• Led end-to-end project planning, organizing and execution of initiatives in a timely basis, ensuring project KPIs and milestones were met
• Orchestrated resources and managed stakeholders to develop, support and deploy multiple projects, leveraging best practices, industry standards, and quality assurance protocols

Estimator

• Analysed and processed project information to accurately estimate costs, schedules and other requirements
• Developed comprehensive cost analysis reports detailing the estimated cost of each stage of the project
• Collaborated with the project team to ensure any changes are accurately factored into the final estimate
• Evaluated potential vendors and subcontractors for cost-efficiency, quality and reliability
• Prepared work to be estimated by gathering proposals, blueprints, specifications, and related documents
• Maintained contact and relationships with private individuals and other organizations to identify labour, material, and time requirements
• Reviewed drawings and specifications for a wide range of public and commercial projects to determine scope of work for projects up to $2M
• Conducted site walk throughs and progress visits
• Participated in project meetings, reviewed schedules and prepared reports analysing plans, bills of quantities and other project documentation in order to estimate costs researching, sourcing, negotiating and obtaining the best prices and quotes from suppliers and subcontractors
• Retained extensive knowledge across programs such as Build Exact, Take Off Tools Estimating Excel and Zero

Sales Consultant

• Gained 7M of sales within a short 6 months
• Engaged with an average of 40 clients weekly, providing tailored fit out recommendations
• Collaborated with the design team to ensure client specifications were met
• Improved customer service through implementing effective solutions to customer issues
• Used my exceptional product knowledge to create innovative sales techniques which lead to exceeding our monthly quota goals by 20%
• Cultivated strong personal relationships with customers and clients using my excellent interpersonal skills
• Collaborated with cross-functional teams to identify new sales opportunities and improve customer experience
• Analysed market trends and customer data to identify new sales opportunities.

• Planned and executed work with proper tools and materials to maximize efficiency
• Proactively managed projects to obtain 100% customer satisfaction for all custom work
• Completed independent and team installations of building structures, including trim, flooring and cabinetry
• Planned projects by identifying necessary equipment, tools, and required assistance
• Always followed established job site safety regulations and maintained safe and clean work area
• Offered valuable suggestions to clients' remodelling needs
• Completed precise joining and high-quality finish work by properly anchoring and bracing structures
• Organized project work by reading blueprints and assessing job specifications to determine optimal plans.

• Identified issues, analysed information, and provided solutions to problems
• Led projects and analysed data to identify opportunities for improvement
• Eliminated downtime and maximized revenue by providing top project quality control
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Used coordination and planning skills to achieve results according to schedule.

• Efficiently prepared job sites by removing debris and setting up materials and tools
• Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects
• Worked with speed and accuracy to consistently meet production standards
• Gained experience and recognition for ability to analyse and follow manuals, schematic diagrams, blueprints and other specifications
• Worked independently in fast-paced environment while meeting productivity and quality expectations
• Participated in continuous improvement by generating suggestions, engaging in problemsolving activities to support teamwork.

• Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
• Proved successful working within tight deadlines and fast-paced atmosphere
• Drove operational improvements which resulted in savings and improved profit margins
• Successfully maintain clean, valid driver's license and access to reliable transportation.