Stephen Morahan

• Leadership and management of 240+ employees, including development of an exceptional team culture demonstrated by the highest guest Marriott guest satisfaction in Australia, New Zealand and the Pacific
• Responsible and involved in all aspects of strategic hotel operations
• Continuously driving revenue to improve returns for owners and develop asset growth
• Achieved year on year profit and EBIDTA growth of 40% since first full operating year in 2022
• Development and fostering of relationships with key business partners and industry stakeholders – sit on the Tasmanian Hospitality Association Accommodation Committee, and the Tasmanian stadium project working group
• Development and implementation of new revenue and cost saving initiatives
• Responsibility and oversight of all hotel disciplines
• Manage co-ordination and presentation of budgets, forecasts and cashflows
• Involved in aspects of design development focusing on functionality and revenue optimisation
• Responsible for all key pre-opening activities including management of opening critical path with owners, project teams and Marriott, recruitment, procurement and purchasing of OS&E, negotiating supplier contracts
• Development of hotel vision, mission statement, core values, brand pillars, brand identity/positioning, customer experience journey and strategy in line with the hotels budget and business plan
• Creation of hugely successful food and beverage concepts including Peppina restaurant and Mary Mary Bar

Key Awards & Achievements

• Tasmanian Hospitality Association (THA) Awards for Excellence Accommodation Venue of the Year – 2023 & 2022
• Tasmanian Hospitality Association (THA) Awards for Excellence Best Restaurant in a Hotel of the Year – 2023 and 2022 (Peppina)
• Gourmet Traveller Best Restaurant in Tasmania – 2023 (Peppina)
• Travel & Leisure Magazine Luxury Awards List Asia Pacific - 2023
• Marriott Global and Asia Pacific Best new Luxury Opening - 2022
• Conde Nast “Readers' Choice Award” Best Hotel in Australia – 2022
• Conde Nast “Readers' Choice Award” ranked 21st in the world – 2022
• Australian Hotels Association (AHA) National Awards for Excellence Hotel of the Year - 2022
• Hotel Management (HM) Awards Best New Hotel of the Year – 2022
• Accommodation Venue of the Year – 2022

• Successful opening of Australia's first Aloft branded hotel
• Achieved profit within 3 months of opening, and 70% occupancy in year 1
• Responsibly and Involved in all aspects of strategic hotel operations
• Responsible for all key pre-opening activities including management of critical path with owners, project teams and Marriott, recruitment, procurement and purchasing of OS&E
• Development of hotel operating policies and procedures across all departments
• Recruitment, training, and development of all team member in all systems, processes, brand requirements, customer service and leadership

Key Awards & Achievements

• Marriott International Best New Opening in APEC - 2017
• Australian Hotels Association Best Superior Accommodation in Western Australia – 2017
• Australian Hotels Association Best Conference & Events Venue in Western Australia – 2017

• Turned hotel from being unprofitable to profitable within 12 months of assuming role of General Manager. Property had not achieved profit in first 2 years since opening.
  Growth results during tenure:
  o Total hotel revenue growth +52%
  o Gross operating profit +500%
  o Owner return (EBIDTA) growth +348%
  o Management fees growth + 73%
• Oversaw construction of state-of-the-art 1000 seat ballroom, increasing capacity by 800 seats, contributing 500% increase in F&B revenue

• Generation of gross operating profits of 42%
• Lead transition of the property's salaries and wage's structure aligned to implementation of Thai minimum wage

• Increased F&B gross operating profit from 27% to 38%
• Oversaw one of the largest food and beverage operations in Australia at the time, generating $26m in revenue
• Designed and implemented an online staff satisfaction pulse check platform, which became best practice
• Designed and implemented an online staff satisfaction pulse check platform, which became best practice in the APAC region
• Designed and implemented a leadership development framework for hi-potential leaders