Stephen Muller
Overview
16
16
years of professional experience
Work History
Senior Project Manager
Progility
09.2023 - 03.2024
- I was invited in to run two project rescues
- I was successful in my mission.
IT Coordinator
BCNA
01.2023 - 07.2023
- Technology refresh (becoming MS365 shop)
- Implemented 'the essential 8'
- Extended Wi-Fi coverage implementing 3 additional AP's
- Documented Cyber Incident Response plan
- Created an IT asset Document
- Point of contact for all IT Vendors
- Worked closely with BCNA MSP
- Wrote the budget for IT Operations for financial year 24-25
- Documented on / off boarding.
Senior Project Manager
Independent Consulting
01.2022 - 12.2022
- Various short consulting gig.
Senior Project Manager
Progility
12.2020 - 01.2022
- Delivering Telecommunications solutions including PABX and Wireless Radio Solutions.
Project Manager
Zenitas Health Care
10.2018 - 09.2019
- Project Manager responsible for supporting the ICT transformation of Zenitas Health Care Home Service (AHCS)
- This included multiple projects completed over a 12 month period with a combined budget of $350,000.
Project Manager
Career Break
02.2017 - 10.2018
Project Manager
InfoMedix
10.2016 - 02.2017
- Project Manager responsible for the rescuing 2 inflight critical projects that were at risk of failure due to unrealistic timeframes and poor customer satisfaction.
Project Manager
Avocado
11.2015 - 03.2016
- Project Manager responsible for the implementation of Application Performance Monitoring solutions servicing multiple Avocado customer accounts.
Project Manager
Ecetera Business Consulting
06.2015 - 08.2015
- Project Manager responsible for the implementation of Application Performance Monitoring solutions servicing multiple Ecetera customer accounts.
Project Manager
BUPA Health Insurance
08.2013 - 09.2014
- Project Manager responsible for the remediation of major infrastructure problems
- (3 Months)
- Project Manager responsible for a development team to delivering application software changes as requested by the BUPA Business
- (15 Months).
Project Manager
LUMO Energy
04.2012 - 09.2012
- Project Manager responsibile for business case development and vendor selection for the migration Lumo's infrastructure to the Cloud.
Project Manager
Royal District Nursing Service
01.2012 - 04.2012
- Project Manager responsible for the RDNS Call Centre Transformation.
Project Manager
Fluid Thinking
09.2011 - 01.2012
- Engaged to directly support the Fluid Thinking CEO with several business functions.
Project Manager
Medibank
05.2011 - 09.2011
- Project Manager responsible for managed penetration testing conducted by a vendor on a Mobile application, developed by a third party on behalf of Medibank
- Environment Manager responsible for services to a program of work with 5 streams of development and implementation.
Project Manager
Tabcorp
10.2010 - 05.2011
- Project Manager responsible for a series of penetration tests against the Tabcorp's online application
- Project Manager responsible for the analysis of Tabcorp production system issues to identify and resolve the root cause of problems.
Project Manager
Coles Group
09.2008 - 05.2010
- Project Manager responsible for numerous infrastructure projects to improve the IT offering to the business.
Skills
- Proven adaptable Project Management experience that delivers across different industry sectors
- Effective transparent communication style that quickly builds trusted stakeholder relationships
- Solid leadership of diverse teams up to 30 team members both internal and external
- Significant financial management expertise effectively managing project budgets up to $6M
- Strong supplier management expertise negotiating contracts and managing supplier obligations
- Always taking accountability for delivering according to stakeholder agreed outcomes
Timeline
Senior Project Manager
Progility
09.2023 - 03.2024
IT Coordinator
BCNA
01.2023 - 07.2023
Senior Project Manager
Independent Consulting
01.2022 - 12.2022
Senior Project Manager
Progility
12.2020 - 01.2022
Project Manager
Zenitas Health Care
10.2018 - 09.2019
Project Manager
Career Break
02.2017 - 10.2018
Project Manager
InfoMedix
10.2016 - 02.2017
Project Manager
Avocado
11.2015 - 03.2016
Project Manager
Ecetera Business Consulting
06.2015 - 08.2015
Project Manager
BUPA Health Insurance
08.2013 - 09.2014
Project Manager
LUMO Energy
04.2012 - 09.2012
Project Manager
Royal District Nursing Service
01.2012 - 04.2012
Project Manager
Fluid Thinking
09.2011 - 01.2012
Project Manager
Medibank
05.2011 - 09.2011
Project Manager
Tabcorp
10.2010 - 05.2011
Project Manager
Coles Group
09.2008 - 05.2010
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