Jade Rogers
Bunbury,WA
Summary
Organised and motivated employee eager to apply time management and organisational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Shift Assistant
McDonalds
Bunbury South, WA
08.2022 - Current
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Identified needs of customers promptly and efficiently.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Observed and monitored utilization of equipment.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Supported highest standards of conduct and service to support company reputation.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Crew Coach
McDonalds
Bunbury South, WA
10.2020 - 08.2022
- Instructed new team members on correct procedures for operations.
- Stayed up to date on requirements of all team positions to optimize training.
- Provided constructive feedback and one-on-one coaching to employees.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Explained goals and expectations required of trainees.
- Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Crew Person
McDonalds
Bunbury South, WA
05.2018 - 10.2020
- Served food quickly for positive guest experiences.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Took orders from patrons and input selections into store computer system.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Packed fast food products in approved containers, cups and bags.
- Presented orders to guests within anticipated service times.
Education
West Australian Certificate of Education -
Bunbury Senior High School
Bunbury12.2021
Skills
- Verbal and Written Communication
- Problem-Solving
- Full C-Class License
- Continuous Improvement
- Works Well Under Pressure
- Work Planning and Prioritization
- Safety Procedures
- Team Collaboration and Leadership
- Customer Service
- Coordinating Daily Operations
- Decision Making
- Conflict Resolution
- Coaching and Mentoring
- Relationship Building
- Critical Thinking
- PPE Use
- Barista Training
References
Jessie Hopper
McCafe Business Manager, McDonald's Dalyellup and Bunbury South
Phone: 0403255712
Email: Jessiehopper@hotmail.com
Timeline
Shift Assistant
McDonalds
08.2022 - Current
Crew Coach
McDonalds
10.2020 - 08.2022
Crew Person
McDonalds
05.2018 - 10.2020
West Australian Certificate of Education -
Bunbury Senior High School
Similar Profiles
March MiMarch Mi
Customer Service Cashier at McdonaldsCustomer Service Cashier at Mcdonalds
Chloe NesterChloe Nester
Crew Member at McDonaldsCrew Member at McDonalds
HANNAH FISCHERHANNAH FISCHER
Manager in Training at McDonaldsManager in Training at McDonalds
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
Tracey HastingsTracey Hastings
Community Support Worker at southern cross careCommunity Support Worker at southern cross care