Stephen Spence
Armidale
Summary
With a proven track record in B2B sales of quality critical products and services to the construction sector- specifically steel in concrete structures. Combining strong problem-solving abilities, willingness to learn, and excellent communication skills I am ready to apply these skills and contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with enthusiasm and in line with company strategies and policies.
Overview
26
26
years of professional experience
Work History
Continuous Improvement Specialist
Norco Co-Operative
10.2022 - Current
- Autonomous role focusing on continuous improvement of sales and service delivery within the northern AgriSolutions stores network
- Developed and executed continuous improvement programs and employed lean tools and methodologies.
- Implemented sales training and quality control measures that significantly reduced instances of errors, leading to increased customer satisfaction and reduced returns.
- Reduced waste and increased productivity through the application of Lean Six Sigma methodologies.
- Mentored team members on continuous improvement principles, enhancing their skills and promoting a culture of excellence within the organization.
Technical Sales Consultant
Coleman Research, AlphaSights
05.2020 - 09.2022
- Project related contracts advising business management consultancy companies to assist them in developing sales and marketing data for their clients.
- Specifically information related to Australian building and construction demands, price drivers including raw materials and other input costs with a focus on reinforcing steel in construction, civil, industrial and commercial.
Sales Manager
AUSREO
09.2018 - 04.2020
- Develop and maintain new and existing relationships across infrastructure clients and within key customer base
- Submit detailed and complex tenders, RFQ’s and manage supply contracts to ensure successful outcomes and maximise margin
- Lead sales, engineering and planning team 8 direct reports.
- Manage customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent follow ups.
Business Development Manager
Alloys Universal
10.2016 - 08.2018
- Steel and commodity trading in Vietnam
General Manager
Dickinson's Group
08.2013 - 02.2016
- Management and operational responsibility of Australian operations to P/L level including production, sales, shipping, accounting.
- International travel to support overseas principals and producers
International Sourcing
Dickinson's Metallurgical Supplies
07.2010 - 07.2013
- Contributed to company growth by identifying opportunities for expanding product offerings through international sourcing initiatives.
- Streamlined international operations, optimizing internal processes and procedures for increased efficiency.
National Sales Manager
Dickinson's Metallurgical Supplies
07.2004 - 06.2010
- Increase sales and GP over and above budget
- Achieve highest GP state sales record year on year
- Secure long term evergreen contracts with Ford for > 5 years
- Achieve preferred supplier status within top 10 customer base.
State Sales Manager
Dickinson's Metallurgical Supplies
07.2001 - 06.2010
- Set and monitor yearly sales budget
- Manage onsite new product trials
- Oversee sales offices, warehousing and sales staff across 4 states and NZ
National Sales Administrator
Dickinson's Metallurgical Supplies
04.1999 - 06.2001
- Manage Invoicing, logistics and distribution for all business throughout Australia and overseas.
- Develop stock management tools to manage the expansion of sales and contracts
- Hire and train new staff in logistics and all aspects of customer service and interstate sales staff support
Skills
- Sales
- Account Management
- Construction Industry
- Opportunity Identification
- Sales Conversion
- Supplier Status Management
- Professional Communication
- Commercial Abilities
- Product Development
- Attention to Detail
- Problem Solving
- Logical Thinking
- Customer relationship building
Timeline
Continuous Improvement Specialist
Norco Co-Operative
10.2022 - Current
Technical Sales Consultant
Coleman Research, AlphaSights
05.2020 - 09.2022
Sales Manager
AUSREO
09.2018 - 04.2020
Business Development Manager
Alloys Universal
10.2016 - 08.2018
General Manager
Dickinson's Group
08.2013 - 02.2016
International Sourcing
Dickinson's Metallurgical Supplies
07.2010 - 07.2013
National Sales Manager
Dickinson's Metallurgical Supplies
07.2004 - 06.2010
State Sales Manager
Dickinson's Metallurgical Supplies
07.2001 - 06.2010
National Sales Administrator
Dickinson's Metallurgical Supplies
04.1999 - 06.2001
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