Stephen Thejage
Melbourne
Summary
Dynamic and results-driven professional with experience at KPMG Professional Services, skilled in analytics and data evaluation. Proven ability to streamline processes and deliver innovative solutions. A fast learner with strong teamwork and collaboration skills, consistently achieving top performance in diverse roles. Committed to driving organizational transformation through strategic planning.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Accelerate Program Intern
KPMG Professional Services
07.2025 - Current
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Delivered smart,innovative, and people-centred solutions through leading platforms such as TechnologyOne, Aurion, OracleERP, the Microsoft Suite, and Ellucian
- Leading platforms such as TechnologyOne, Aurion, OracleERP, the Microsoft Suite, and Ellucian
- Exposure to industry leading tools and methodologies that drive organisational transformation
- Created over 20 research summaries and presented them to supervisors to advocate further research and funding.
Data Processing Officer
Probe CX
03.2025 - 05.2025
- Maintained and referenced training documentation for entry process.
- Quickly learned new processes and systems and kept current with procedural enhancements.
- Identified data entry discrepancies and applied adjustments using SAP system.
- Provided back-up telephone support by answering incoming calls with extended wait times.
- Compiled information and input into SAP database.
- Completed time-sensitive data entry requests.
Sales Team Member
Optus Retail
05.2024 - 10.2024
- Processed product returns and assisted customers with other selections.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Drove team revenue totals by bringing in top sales numbers.
- Prepared merchandise for sales floor by pricing or tagging.
- Recorded accurate and efficient records in customer database.
Customer Service Team Member
Coles Group
09.2022 - 01.2024
- Maintained customer records by updating account information.
- Investigated and resolved customer inquiries and complaints quickly.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Regularly keeping up with stocktake and inventory management
Food Service Team Member
KFC
08.2022 - 09.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Received orders from customers and input into order management system.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Bachelors of Commerce - Finance
Royal Melbourne Institute of Technology
Melbourne, VIC11-2027
High School Diploma -
Catholic Regional College Sydenham
Melbourne, VIC12-2024
Skills
- Spreadsheet tracking
- Analytics
- Data evaluation
- Teamwork and collaboration
- Strategic planning and analysis
- Administrative tasks
- Data entry
- Verbal and written communication
- Attention to detail
- Fast learner
Timeline
Accelerate Program Intern
KPMG Professional Services
07.2025 - Current
Data Processing Officer
Probe CX
03.2025 - 05.2025
Sales Team Member
Optus Retail
05.2024 - 10.2024
Customer Service Team Member
Coles Group
09.2022 - 01.2024
Food Service Team Member
KFC
08.2022 - 09.2023
Bachelors of Commerce - Finance
Royal Melbourne Institute of Technology
High School Diploma -
Catholic Regional College Sydenham
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