Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephen Thompson

Falcon Mandurah,WA

Summary

Dedicated plumber professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Safe work ethic.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Owner/Operator

Roos Plumbing
Newman, WA
07.2000 - 11.2021
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Learned and remained updated on statutory requirements and regulations.

Supervisor of Operations

IPC Industrial Services
Rockingham, WA
07.1986 - 06.2000
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Devised processes to boost long-term business success and increase profit levels.

Plumber Tradesman

G A Smith Plumber
Willetton, WA
06.1979 - 07.1985
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.

Education

PLumbing

South Fremantle TAFE
Fremantle, WA
12.1978

High School Diploma -

Wesley Collage
Perth, WA
06.1972

Skills

    Experienced in all aspects of plumbing Residential, Commercial and Industrial

  • Power Tools
  • Preventative Maintenance
  • Leadership and People Development
  • Industry Expertise
  • Customer Service
  • Balanced Work Ethic
  • Systems Thinker
  • Inventory Maintenance
  • Employee Relations

Certification

Licenced Plumber PL 6137

Backflow Prevention BF0399

High Risk LF WP WL71999

White Card 949920

HR Driving Licence 1794952

Work at Heights R11WHS204D

Timeline

Owner/Operator

Roos Plumbing
07.2000 - 11.2021

Supervisor of Operations

IPC Industrial Services
07.1986 - 06.2000

Plumber Tradesman

G A Smith Plumber
06.1979 - 07.1985

PLumbing

South Fremantle TAFE

High School Diploma -

Wesley Collage

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Stephen Thompson