Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Thompson

Adelaide,South Australia

Summary

Dynamic warehouse professional with extensive experience at Capral Aluminium, excelling in inventory management and customer service. Proven ability to optimize operations and enhance efficiency through effective materials handling and training. Recognized for outstanding communication skills and a strategic approach to problem-solving, ensuring timely order fulfillment and high customer satisfaction.

Overview

27
27
years of professional experience

Work History

Storman

Capral Aluminium
10.1998 - Current
  • Coordinated inventory management to ensure accurate stock levels and timely replenishment.
  • Operated forklifts and pallet jacks for efficient material handling and transportation.
  • Conducted regular stock audits, identifying discrepancies and implementing corrective measures.
  • Maintained cleanliness and organization of storage areas to enhance operational efficiency.
  • Assisted in loading and unloading shipments, ensuring safe handling of goods.
  • Trained new staff on safety protocols and operational procedures within the warehouse environment.
  • Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
  • Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
  • Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
  • Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
  • Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
  • Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
  • Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
  • Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.
  • Assisted in training new employees on company policies, warehouse procedures, equipment operation, safety protocols, and inventory management systems.
  • Contributed to team success by actively participating in staff meetings, sharing feedback on operational improvements, and assisting colleagues when needed.
  • Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance and customer satisfaction.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.

Education

Yr 11 -

Tyndale
Adelaide, SA

Skills

  • Customer service
  • Materials handling
  • Warehouse organization
  • Order preparation
  • Load inspection
  • Cycle counting
  • Pallet jack handling
  • Restocking oversight
  • Shipping and receiving
  • Multitasking and organization
  • Friendly and positive
  • Outstanding communication skills
  • Store opening and closing
  • Training and mentoring
  • Employee training
  • Store operations
  • Policies and procedures
  • Staff supervision
  • Strategic thinker
  • Flexible schedule
  • Problem-solving
  • Shipment inspection
  • Picking coordination

Timeline

Storman

Capral Aluminium
10.1998 - Current

Yr 11 -

Tyndale

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Stephen Thompson