Summary
Overview
Work History
Education
Skills
Timeline

Stephen `Thorpe

4 Oxford Street, Allenstown,Qld

Summary

Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Overview

31
31
years of professional experience

Work History

Operator?Content Expert

Terracom Rescources
04.2022 - Current
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Trained staff to drive Road Trains and to operate loaders
  • Trained staff on operating weighbridge

Crew Supervisor

Terracom Resources
05.2019 - 04.2022
  • Resolved issues quickly to maintain productivity goals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
  • Communicated effectively with upper management, team members and customers to keep everyone informed.
  • Assisted in Road train haulage and operating Caterpiller 992K loaders
  • Responsible for TLO Weighbridge operations

Crew Supervisor - Hands on Role

Toll Mining
06.2013 - 05.2019
  • Resolved issues quickly to maintain productivity goals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
  • Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
  • Allocate tasks to staff and Asset Allocation for said tasks
  • Liase with washplant supervisor and superintendant
  • Collate and submit reports on daily tonnage and daily activities of all staff and trucks


LCR Mining Group

Crew Supervisor
06.2006 - 06.2013
  • Resolved issues quickly to maintain productivity goals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
  • Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
  • Allocate tasks to staff and Asset Allocation for said tasks
  • Liase with washplant supervisor and superintendant
  • Collate and submit reports on daily tonnage and daily activities of all staff and trucks

P.F.D. Food Service

Salesperson
02.1994 - 05.2008
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

No Degree -

Marist Brothers , Auburn, NSW

Skills

  • Negotiation Expert
  • Expert Witness
  • Memorization Expert
  • Crew Safety Meetings
  • Delegating Work
  • Proactive Problem-Solving
  • Crew Management
  • Equipment Maintenance
  • Code Compliance
  • Standard Operating Procedures Understanding
  • Training and Onboarding
  • Staff Support
  • Safety Precautions
  • Teamwork and Collaboration
  • Stocking and Replenishing
  • Superior Work Ethic
  • Employee Management
  • Product Knowledge
  • Crew Scheduling
  • Safety-First Mentality
  • Crew Monitoring
  • Safe Work Practices
  • Work Site Preparation
  • Emergency Situations
  • Team Player
  • Situational Awareness
  • Vehicle Maintenance
  • Worksite Safety and Maintenance
  • Supervising Employees
  • Safety Policies and Procedures
  • Multitasking and Organization
  • Customer Loyalty
  • Rational Decision-Making
  • Verbal and Written Communication
  • Deadline Compliance

Timeline

Operator?Content Expert - Terracom Rescources
04.2022 - Current
Crew Supervisor - Terracom Resources
05.2019 - 04.2022
Crew Supervisor - Hands on Role - Toll Mining
06.2013 - 05.2019
LCR Mining Group - Crew Supervisor
06.2006 - 06.2013
P.F.D. Food Service - Salesperson
02.1994 - 05.2008
Marist Brothers - No Degree,

Similar Profiles

CREATE PROFILE
Stephen `Thorpe