Summary
Overview
Work History
Education
Skills
Accomplishments
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Generic

STEPHEN WELSH

Castlereagh,NSW

Summary

Dynamic Global Business Development Manager with IMS Installations International Pty Ltd, adept at driving international sales and fostering strategic partnerships. Proven track record in optimizing pricing strategies and enhancing customer engagement, resulting in significant revenue growth. Skilled in stakeholder management and mentoring teams to achieve performance goals.

Experienced with driving international growth and forging strategic partnerships. Utilizes in-depth market analysis and innovative strategies to penetrate new markets. Track record of leading cross-functional teams to achieve significant milestones and business objectives.

Knowledgeable Manager with robust background in global business development and strategic partnership building. Successfully spearheaded initiatives that contributed to market expansion and revenue growth. Demonstrated expertise in cross-functional team leadership and navigating complex international markets.

Knowledgeable Manager with robust background in global business development and strategic partnership building. Successfully spearheaded initiatives that contributed to market expansion and revenue growth. Demonstrated expertise in cross-functional team leadership and navigating complex international markets.

Knowledgeable Manager with robust background in global business development and strategic partnership building. Successfully spearheaded initiatives that contributed to market expansion and revenue growth. Demonstrated expertise in cross-functional team leadership and navigating complex international markets.

Business development professional, skilled in cultivating strategic alliances and expanding market presence on global scale. Known for strong focus on collaborative teamwork and results-driven strategies. Reliable and adaptable, leveraging negotiation and analytical skills to meet evolving business needs.

Global business development professional with track record of driving growth and forging strategic partnerships. Adept at market analysis, negotiation, and cross-functional collaboration. Known for adaptability to changing business environments and results-oriented approach. Strong interpersonal skills, leadership, and problem-solving abilities.

Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.

Professional Business Development Executive with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Specializes in a wide cross section of industry success.

Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.

Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Performance-oriented Sales Leader offering exceptional record of achievement over 45 -year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Accomplished Sales Manager offering over 45 years of experience developing and maximizing business sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic individual with hands-on experience in Electrical, Mechanical and Management operations with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure a position that reflects my positive attitude and operational skills and experience. Ready to help team achieve company goals.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Over 30 years experience working in multiple Global Regions including Australia, New Zealand, Fiji, East Timor ( Timor Leste ) Thailand, Philippines, Taiwan, China, Malaysia.

Overview

49
49
years of professional experience
1
1
Certification

Work History

Global Business Development Manager

IMS Installations International Pty Ltd
01.2008 - Current
  • Developed strategic partnerships to enhance market presence and drive global expansion initiatives.
  • Led cross-functional teams in identifying new business opportunities across diverse international markets.
  • Analyzed market trends to inform product positioning and optimize sales strategies for increased revenue.
  • Implemented innovative outreach programs, resulting in improved client engagement and satisfaction levels.
  • Collaborated with stakeholders to establish key performance indicators for tracking business development success.
  • Conducted competitive analysis to refine go-to-market strategies and strengthen value propositions.
  • Mentored junior team members, fostering professional growth and enhancing team performance capabilities.
  • Spearheaded negotiations with potential clients, ensuring alignment with organizational goals and objectives.
  • Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
  • Implemented rigorous performance metrics tracking systems, ensuring accountability across all business development activities.
  • Collaborated with cross-functional teams to develop customized solutions addressing client needs and objectives.
  • Fostered an inclusive corporate culture that valued diversity and encouraged employee engagement on a global scale.
  • Led successful sales initiatives, resulting in increased profitability and market share.
  • Evaluated potential acquisition targets, conducting due diligence assessments before entering into any agreements.
  • Determined and monitored sales focus, territory and revenue quotas for sales team.
  • Championed product development initiatives, working closely with R&D teams to bring innovative offerings to market quickly.
  • Developed and executed strategic plans for successful international partnerships.
  • Expanded global market presence by identifying and securing new business opportunities.
  • Established long-lasting relationships with clients, delivering exceptional customer service and support.
  • Optimized supply chain operations, streamlining processes for improved efficiency and cost savings.
  • Worked with senior leaders to determine marketing priorities.
  • Navigated complex regulatory environments to ensure compliance with local laws and industry standards.
  • Identified target audiences and developed marketing plans across different channels and platform segments.
  • Delivered compelling presentations at conferences and trade shows, showcasing the company''s unique value proposition to potential clients.
  • Implemented innovative marketing strategies to promote company products and services in international markets.
  • Increased revenue through effective negotiation of contracts with key clients.
  • Utilized data-driven decision-making processes to inform strategic planning efforts for future growth.
  • Managed a diverse team of professionals, fostering a collaborative and high-performance work environment.
  • Mentored junior team members, providing guidance on best practices for international business development.
  • Conducted comprehensive market research and analysis to identify emerging trends and opportunities for growth.
  • Identified effectiveness and impact of marketing initiatives through tracking and analysis.
  • Spearheaded efforts to enter new markets, establishing a strong brand presence in previously untapped regions.
  • Managed marketing research projects that improved business strategy through consumer insights.
  • Cultivated strategic alliances with industry partners, enhancing the company''s competitive position globally.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Organized promotional events and interacted with community to increase sales volume.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Facilitated business by implementing practical networking techniques.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Drove sales by developing multi-million dollar contract sales.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Global Relocation Consultant

IMS Installations International Pty Ltd
01.1996 - Current
  • Coordinated logistics for international moving services, optimizing routes and timelines for efficiency.
  • Developed personalized relocation plans tailored to individual client needs and cultural integration strategies.
  • Managed vendor relationships to ensure high-quality service delivery throughout the relocation process.
  • Trained junior consultants on best practices in global mobility and client communication strategies.
  • Implemented process improvements that enhanced client satisfaction and streamlined operations within the team.
  • Led cross-functional teams in project management for large-scale corporate relocations, driving successful outcomes consistently.
  • Managed complex international assignments, ensuring smooth transitions for relocating employees and their families.
  • Advised on compliance matters related to immigration, taxation, employment law, and other regulations affecting international relocations.
  • Developed customized relocation packages, addressing unique needs of diverse clientele.
  • Collaborated closely with HR teams to develop policies and procedures that align with corporate objectives.
  • Streamlined communication channels for better coordination among team members, clients, and vendors.
  • Organized informative pre-departure orientations to prepare employees for their upcoming international assignments effectively.
  • Provided ongoing consultation on cultural adaptation, language training, and community integration for expatriates.
  • Implemented effective cost-saving measures through regular auditing of expense reports.
  • Optimized operational workflows by identifying areas of improvement in data management processes.
  • Improved internal processes by implementing innovative technology solutions to automate tasks and increase productivity.
  • Enhanced client satisfaction by providing personalized and efficient global relocation services.
  • Delivered exceptional customer service through proactive communication and timely resolution of issues or concerns raised by clients or transferees.
  • Mentored junior consultants, fostering a culture of continuous learning within the team.
  • Contributed to business development efforts by participating in networking events and industry conferences.
  • Achieved high levels of client retention due to consistent delivery of quality service throughout all stages of the relocation process.
  • Increased efficiency in the relocation process by developing a systematic approach to tracking progress and monitoring deadlines.
  • Facilitated successful repatriation for returning employees through comprehensive support services and resources.
  • Reduced overall costs with strategic negotiation of contracts and vendor agreements.
  • Maintained strong relationships with local partners to ensure seamless service delivery in various locations worldwide.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Worked alongside global business leader to deploy new training strategies.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.

Project Manager

IMS Installations International Pty Ltd
01.1981 - Current
  • Assisted in project planning by organizing documentation and schedules.
  • Supported team members in identifying project requirements and objectives.
  • Coordinated meetings to ensure effective communication among stakeholders.
  • Maintained project timelines through diligent tracking of milestones.
  • Learned project management software to enhance task organization and efficiency.
  • Contributed to risk assessments by gathering relevant data and insights.
  • Collaborated with cross-functional teams to streamline processes and workflows.
  • Developed basic reports on project status for team review and feedback.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • Streamlined project initiation processes, enabling quicker transition from planning to execution.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
  • Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
  • Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Facilitated workshops to collect project requirements and user feedback.

Electrical Foreman

IMS Installations International Pty Ltd
01.1978 - Current
  • Supervised electrical installation projects, ensuring compliance with safety regulations and industry standards.
  • Coordinated work schedules and resource allocation to optimize project timelines and efficiency.
  • Mentored junior electricians, providing guidance on techniques and best practices for electrical systems.
  • Conducted regular site inspections to identify potential hazards and implement corrective measures promptly.
  • Collaborated with engineering teams to review project specifications and improve design implementation.
  • Facilitated training sessions on new technologies and equipment usage for team members.
  • Managed inventory of electrical supplies, ensuring timely procurement and availability for ongoing operations.
  • Supervised crew of electricians and maintained safe, efficient and structured work environment.
  • Evaluated job site and project specifications to determine supply needs, coordinating availability of equipment and materials.
  • Supported company objectives by consistently meeting deadlines without compromising quality or safety standards in the process.
  • Read complex schematics and blueprints to install and repair electrical systems.
  • Provided technical guidance to employees on safe operation of equipment and tools.
  • Ensured safety compliance by implementing and maintaining OSHA regulations throughout all work processes.
  • Mentored junior electricians to develop their skills through hands-on training sessions and regular performance evaluations.
  • Expedited issue resolution through effective troubleshooting techniques applied to complex electrical problems encountered during projects.
  • Minimized errors with thorough review of blueprints, schematics, and project specifications before commencing work onsite.
  • Oversaw installation, maintenance and repair of power lines, electrical systems, fixtures and appliances.
  • Collaborated with other trades professionals to coordinate efforts across multiple disciplines during large-scale construction projects.
  • Optimized resource management through effective procurement of materials and tools for crew members.
  • Demonstrated commitment to continuous improvement by staying updated on industry advancements and participating in relevant training programs.
  • Increased client satisfaction by delivering high-quality electrical workmanship that met or exceeded industry standards.
  • Trained and mentored subordinates on complex procedures and industry best practices.
  • Monitored employees to enforce safety and work performance standards.
  • Performed electrical installations and repair for residential and commercial projects.
  • Prioritized and distributed work assignments, selecting employees by strength in skills required for each task.
  • Facilitated work site safety by applying knowledge of safety protocol and awareness of potential hazards.
  • Enhanced project efficiency by coordinating electrical installations, maintenance, and repairs for commercial and industrial sites.
  • Streamlined operations by managing a team of electricians, assigning tasks, and ensuring timely completion of projects.
  • Reduced downtime with prompt troubleshooting and repair of electrical systems in critical situations.
  • Monitored employee performance and adherence to job specifications to maintain quality standards and high client satisfaction.
  • Managed performance evaluation and scheduling of electrical team members.
  • Worked on various high-rise commercial and residential projects to rough, rehabilitate, and maintain electrical systems.
  • Evaluated job scope and determined necessary supplies, timelines, and projected expenses.
  • Resolved team and client challenges with proactive and actionable solutions.
  • Mitigated risks associated with electrical hazards through rigorous implementation of safety protocols at every job site.
  • Boosted productivity by providing expert guidance on best practices for electrical installations and maintenance procedures.
  • Generated progress reports for clients and coordinated to make determinations on adjusted time and cost requirements.
  • Maintained strong relationships with clients through consistent professionalism and clear communication regarding project progress.
  • Maintained detailed records of work activities and notable events.
  • Maintained accurate documentation related to project requirements, change orders, and progress for clear communication with stakeholders.
  • Communicated with clients to assess needs, provide status reports ad inform of any potential delays.
  • Delivered cost-effective solutions by negotiating competitive pricing from vendors for necessary materials and equipment rentals.
  • Improved communication among team members, fostering collaboration to solve complex electrical issues efficiently.
  • Planned, assigned, scheduled and supervised work of power linesmen, electricians and other assisting personnel.
  • Oversaw control room modification work conducted by electricians, ensuring compliance with safety guidelines, scope of work and reporting requirements.
  • Implemented innovative wiring techniques that optimized energy efficiency for clients.
  • Reduced downtime and equipment failures with proactive maintenance schedules and troubleshooting practices.
  • Established objectives to keep employees motivated and project on schedule.
  • Ensured projects adhered to local, state, and national electrical codes, avoiding legal issues and enhancing reputation for quality.
  • Optimized team deployment based on project needs and individual strengths, leading to more efficient project execution.
  • Increased safety standards by conducting regular training sessions on electrical safety and compliance, significantly reducing workplace accidents.
  • Led team in upgrading electrical systems in historic buildings, maintaining integrity while enhancing functionality.
  • Provided detailed electrical system designs and schematics, facilitating smoother project execution.
  • Negotiated with suppliers to secure high-quality electrical components at reduced costs, positively impacting project margins.
  • Spearheaded adoption of green energy solutions in new projects, contributing to sustainability goals.
  • Streamlined procurement processes for electrical materials, ensuring projects stayed within budget and timelines.
  • Fostered culture of continuous improvement, encouraging team members to pursue certifications and training in latest electrical technologies.
  • Developed risk management plans for electrical work, minimizing potential hazards and ensuring compliance with regulatory standards.
  • Conducted in-depth analyses of electrical failures, identifying root causes and implementing corrective actions to prevent recurrence.
  • Pioneered use of advanced diagnostic tools for electrical systems, reducing troubleshooting time and improving reliability.
  • Enhanced project visibility by providing regular updates and progress reports to stakeholders.
  • Improved client satisfaction with thorough testing and commissioning of electrical installations before project handover.
  • Customized electrical solutions for industrial clients, enhancing their operational efficiency and productivity.
  • Coordinated with project managers and other trades to ensure timely completion of electrical systems, improving overall project efficiency.
  • Enhanced team productivity by leading and supervising electrical installations across multiple construction sites.
  • Streamlined communication between architects, engineers, and construction teams, ensuring electrical plans met all project requirements.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Directed projects according to schedule and quality demands.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Inspected equipment and tools used for safe operation.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Provided feedback to workers on job performance and safety procedures.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Assisted in recruiting and hiring new construction and extraction workers.
  • Created and implemented plans to maximize efficiency of workers.
  • Sourced suppliers and purchased necessary materials for work.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Communicated with stakeholders on job milestones.
  • Administered disciplinary actions to workers violating safety regulations and company policies.

Electrical Contractor

IMS Installations International Pty Ltd
01.1978 - Current
  • Designed and installed electrical systems in residential and commercial projects.
  • Conducted thorough inspections to ensure compliance with safety regulations and codes.
  • Collaborated with contractors and clients to define project specifications and timelines.
  • Mentored junior electricians, promoting best practices in wiring and system installations.
  • Implemented energy-efficient solutions, enhancing sustainability of electrical designs.
  • Led troubleshooting efforts for complex electrical issues, ensuring minimal downtime for clients.
  • Developed detailed project documentation, improving communication across teams and stakeholders.
  • Evaluated new technologies to integrate innovative practices into existing workflows.
  • Improved client relations by providing transparent budget estimates, progress updates, and addressing concerns promptly.
  • Spearheaded the successful completion of complex electrical projects within scope, time constraints, and budgetary limits.
  • Managed inventory effectively to minimize waste while ensuring adequate stock levels for ongoing projects.
  • Fostered a culture of continuous improvement within the team by regularly reviewing processes for potential optimization opportunities.
  • Demonstrated expertise in electrical installations, repairs, and maintenance for residential, commercial, and industrial projects.
  • Expedited project timelines through meticulous planning, scheduling, and coordination of resources.
  • Increased customer satisfaction by providing efficient and quality electrical services.
  • Oversaw a team of skilled electricians, delegating responsibilities according to individual strengths while cultivating a positive working environment conducive to productivity growth.
  • Collaborated with general contractors to ensure seamless integration of electrical systems into building designs.
  • Streamlined project completion with effective communication amongst team members and clients.
  • Established strong professional relationships with suppliers to negotiate favorable terms on materials purchases without compromising quality standards.
  • Delivered high-quality workmanship by accurately interpreting blueprints and schematics for various electrical projects.
  • Performed necessary preventative maintenance tasks to extend the lifespan of clients'' electrical systems significantly.
  • Reduced downtime for clients by promptly identifying and resolving electrical issues.
  • Contributed to the successful completion of numerous projects by effectively collaborating with cross-functional teams, including architects, engineers, and construction personnel.
  • Optimized energy efficiency for clients by recommending and installing eco-friendly lighting solutions.
  • Troubleshot diverse types of electrical malfunctions using advanced diagnostic tools to isolate root causes efficiently.
  • Enhanced team performance by conducting regular training sessions on new technologies and industry best practices.
  • Ensured safety on job sites by strictly adhering to OSHA guidelines and company protocols.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
  • Replaced and repaired lighting fixtures and electrical control and distribution equipment.
  • Troubleshot and repaired malfunctioning systems and components.
  • Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
  • Spliced, joined and connected wire to fixtures and other electrical components.
  • Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
  • Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
  • Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
  • Examined electrical units for loose connections and broken insulation.
  • Followed state and local building regulations based on National Electrical Code.
  • Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
  • Studied building schematics to determine location of wiring and equipment.
  • Installed 120/208 volt systems and 347/600 volt systems.
  • Fabricated custom and replacement parts according to specifications, using hand tools.
  • Instructed customers on proper use and safety of electrical systems and equipment.
  • Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
  • Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
  • Managed business report generation, recordkeeping and supply ordering.
  • Supervised crew of electricians and maintained safe, efficient and structured work environment.
  • Evaluated job site and project specifications to determine supply needs, coordinating availability of equipment and materials.
  • Read complex schematics and blueprints to install and repair electrical systems.
  • Provided technical guidance to employees on safe operation of equipment and tools.
  • Oversaw installation, maintenance and repair of power lines, electrical systems, fixtures and appliances.
  • Trained and mentored subordinates on complex procedures and industry best practices.
  • Monitored employees to enforce safety and work performance standards.
  • Performed electrical installations and repair for residential and commercial projects.
  • Prioritized and distributed work assignments, selecting employees by strength in skills required for each task.
  • Monitored employee performance and adherence to job specifications to maintain quality standards and high client satisfaction.
  • Managed performance evaluation and scheduling of electrical team members.
  • Worked on various high-rise commercial and residential projects to rough, rehabilitate, and maintain electrical systems.
  • Evaluated job scope and determined necessary supplies, timelines, and projected expenses.
  • Facilitated work site safety by applying knowledge of safety protocol and awareness of potential hazards.
  • Resolved team and client challenges with proactive and actionable solutions.
  • Generated progress reports for clients and coordinated to make determinations on adjusted time and cost requirements.
  • Maintained detailed records of work activities and notable events.
  • Communicated with clients to assess needs, provide status reports ad inform of any potential delays.
  • Planned, assigned, scheduled and supervised work of power linesmen, electricians and other assisting personnel.
  • Oversaw control room modification work conducted by electricians, ensuring compliance with safety guidelines, scope of work and reporting requirements.
  • Established objectives to keep employees motivated and project on schedule.

Business Owner

IMS Installations International Pty Ltd
01.1977 - Current
  • Developed strategic business plans to enhance operational efficiency and market reach.
  • Oversaw daily operations, ensuring compliance with industry standards and regulations.
  • Implemented cost-control measures, optimizing resource allocation and budget management.
  • Mentored staff to improve service delivery and foster a collaborative work environment.
  • Analyzed market trends to identify growth opportunities and adapt business strategies accordingly.
  • Established strong vendor relationships, negotiating contracts for favorable terms and conditions.
  • Directed marketing initiatives, increasing brand awareness through targeted campaigns and promotions.
  • Evaluated business performance metrics, driving continuous improvement in operational processes.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
  • Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
  • Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
  • Implemented cutting-edge technology solutions to enhance operational productivity and customer engagement.
  • Enhanced financial health by implementing rigorous budget controls and financial planning strategies.
  • Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
  • Elevated brand visibility by spearheading comprehensive digital marketing campaign.
  • Streamlined operational processes, significantly reducing overhead costs and improving efficiency.
  • Cultivated strong online presence, managing social media platforms to engage with customers and build community.
  • Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
  • Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
  • Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
  • Developed strategic business plan, guiding company towards sustainable growth and profitability.
  • Pioneered customer feedback system, utilizing insights to refine products and services continually.
  • Fostered positive company culture, attracting and retaining top talent through motivational leadership.
  • Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
  • Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
  • Secured lucrative partnerships to expand market reach, negotiating contracts with precision and foresight.
  • Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
  • Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.
  • Raised property accuracy and accountability by creating new automated tracking method.

Education

Trade Certificate - Electrical & Mechanical Trades

TAFE NSW
NSW
01-1978

Skills

  • Customer engagement
  • Cross-cultural communication
  • Pricing strategy
  • Business analytics
  • Stakeholder management
  • New market entry
  • International sales
  • Language proficiency
  • Competitive intelligence
  • Innovation management
  • Customer service
  • Customer satisfaction
  • Team collaboration
  • Team leadership
  • Decision-making
  • Relationship building
  • Relationship building and management
  • Negotiations
  • Training and mentoring
  • Goals and performance
  • Adept multi-tasker
  • Excellent listening skills
  • Team building
  • Relationship building and rapport
  • Business development and planning
  • Sales presentations
  • Customer relationship management
  • Training and development
  • Staff management
  • Strategic partnerships
  • Prospect targeting
  • Quality control
  • Performance goals
  • Analytical problem solver
  • Strategic planning
  • Client consultations
  • Social media marketing
  • Issue resolution
  • Sales and marketing
  • Project management
  • Operations
  • Customer acquisition
  • Business intelligence and analysis
  • Revenue and profit maximization
  • Pipeline management
  • Financial operations
  • Mentoring and coaching
  • Sales expertise
  • Market research
  • Cost management
  • Process improvement
  • Forecasting and planning
  • Pipeline development
  • Effective negotiator
  • Event planning
  • New business development
  • Performance evaluations
  • Order management
  • Cold calling
  • Territory management
  • Performance metrics
  • Data interpretation
  • Lead prospecting
  • Account servicing
  • Research
  • Market trend analysis
  • Team building expertise
  • Marketing strategy
  • Marketing
  • Business development
  • Cross-functional collaboration
  • Stakeholder communication
  • Contract review
  • Revenue generation
  • Territory growth
  • Budget forecasting
  • Budget development
  • Competitive analysis
  • Vendor management
  • Promotional planning
  • Strong sales proposal writer
  • Product demonstrations
  • Lead generation
  • Proposal development
  • National account management
  • Analytics
  • Presentation development
  • Revenue forecasting
  • Consultative sales techniques

Accomplishments

As Managing Director of IMS Installations International Pty Ltd I have had the honour of receiving a number of Industry Awards including NECA Industry Award Winner on three occasions, NSW Premiers Award Winner, Western Sydney Industry Awards Winner as well as a number of community based awards where I have been runner up on a number of occasions as well as a Winner on two occasions.

I have been a Board Member and Chairman of the Nepean Medical research Foundation, The Penrith Economic Development Corporation.

A member of The Australian China Business Council

  • Achieved record-high client growth in by developing a comprehensive sales and marketing plan both domestically and internationally utilising the IMS Website
  • Collaborated with team in the development of China and SEA based projects
  • Achieved positive results by completing all projects with accuracy and efficiency.
  • Resolved services issues through consumer feedback and evaluation processes.
  • Increased customer base by expanding market to include China & South east Asia.
  • Produced 100% increase in YTD revenue on individual accounts.

Affiliations

National Electrical & Communications Association

( NECA )

Australia China Business Council ( ACBC )

Australian Trade Commission Shanghai

Rotary

Australia - Philippines Business Network

Certification

Electrical Contractors Lic

Electrical A grade Lic

Qualified Supervisors Certificate

First Aid

Languages

Chinese
Limited Working
English
Native or Bilingual

Interests

Travel

Archery

Non Fiction reading

Motor Sports


Timeline

Global Business Development Manager

IMS Installations International Pty Ltd
01.2008 - Current

Global Relocation Consultant

IMS Installations International Pty Ltd
01.1996 - Current

Project Manager

IMS Installations International Pty Ltd
01.1981 - Current

Electrical Foreman

IMS Installations International Pty Ltd
01.1978 - Current

Electrical Contractor

IMS Installations International Pty Ltd
01.1978 - Current

Business Owner

IMS Installations International Pty Ltd
01.1977 - Current

Trade Certificate - Electrical & Mechanical Trades

TAFE NSW

Industry Awards

NECA Industry Awards Winner

NECA Industry Awards Runner Up

NSW Premiers Award Winner

Western Sydney Industry Awards Winner

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STEPHEN WELSH