Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Timeline
Generic

Stephen Wordie

Belmont,Australia

Summary

Offering extensive abilities and experience in customer-oriented roles. Confident decision-making and management skills developed through professional relationships. Bringing a versatile skill set suitable for various industries and positions.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Truck Driver

Spiral logistics
Geelong, Victoria
06.2016 - 02.2025
  • Checked tire pressure, fluid levels, brakes, lights.
  • Inspected truck before leaving terminals to ensure mechanical fitness.
  • Inspected vehicles before trips to locate and eliminate potential mechanical problems.
  • Completed pre-trip inspections in accordance with Department of Transportation regulations.
  • Developed strong working relationships with customers through professional conduct.

Bottle shop attendant/ manager

Frontier Hotel
Darwin, NT
11.2008 - 06.2010
  • Customer service
  • Staff rostering
  • Shop presentation
  • Housekeeping
  • Inventory/stock ordering well
  • Processed payments using cash registers, credit card machines and other payment methods.
  • Greeted customers upon arrival in store and provided them with courteous service.
  • Assisted with inventory management, ordering new stock when necessary.
  • Provided excellent customer service, including product advice and assistance with returns.
  • Created promotional displays to attract customers into the store.
  • Managed the opening and closing of the store according to schedule.
  • Kept up-to-date knowledge of product lines offered in the store.
  • Demonstrated strong organizational skills to restock shelves quickly and accurately.
  • Built strong working relationships with guests, vendors and associates.

Butcher

Various Stores and Woolworths
Melbourne And Suburbs
07.1986 - 08.1996

Ordered and managed inventory levels to prevent stock shortages and overages.

Inspected deliveries to ensure quality control before accepting shipments from suppliers.

Training new staff members on a proper cutting techniques, safety procedures, and customer service skills.

Keep accurate order and payment records for all transactions.

  • Monitored product quality, identifying inconsistencies and implementing corrective actions promptly.
  • Implemented best practices for sanitation and cleanliness, contributing to a safe working environment for the team.
  • Managed inventory effectively, minimizing waste through proper rotation and storage practices.
  • Increased sales by offering personalized customer service, recommending suitable cuts of meat and sharing recipe ideas.

Education

Festival / Event Management

Carreer Academy
Melbourne, VIC

Skills

  • Staff Management and training
  • Equipment operation
  • Customer-oriented
  • Transportation safety
  • Decision-making

Certification

  • RSA
  • Barista basics
  • Forklift licence
  • Greeting and customer service
  • CERT III food handling and hygiene

Awards

Health and safety advanced training, Human resources directors award for health and safety

Accomplishments

    Chairman of the Victorian work cover authority initiated focus 100 program. A two year project Bringing a reduction in Lost Time injuries of 8,000 hours per year and a drop in work cover premiums of $4m p/a for the Victorian poultry industry.

Timeline

Truck Driver

Spiral logistics
06.2016 - 02.2025

Bottle shop attendant/ manager

Frontier Hotel
11.2008 - 06.2010

Butcher

Various Stores and Woolworths
07.1986 - 08.1996

Festival / Event Management

Carreer Academy
Stephen Wordie