Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Stephen James Bryant

Upper Coomera,Queensland

Summary

BUSINESS PROFILE

High-achieving Account Manager offering extensive experience in developing account plans, increasing sales revenue, and deepening customer relationships, all with the most optimal patient outcome in mind. Ready to apply 22 years of experience to a challenging new position within your industry-leading team. A results-oriented, decisive planner with proven success in identifying business growth opportunities, establishing a lasting presence in new markets, and developing strong business alliances. Thrives in dynamically changing environments requiring focused strategies and decision-making, and identifying opportunities to drive optimal outcomes for patients. Believe firmly in the team dynamic and mentoring peers as being key to sales results.

Key Account Management, Product Sales Development, New Product Launches, Peer Development.

Overview

23
23
years of professional experience

Work History

Senior Account Manager

Eli Lilly Australia Pty Limited
Sydney, NSW
01.2005 - Current

HIGHLIGHTS

  • Recipient of multiple travel awards for Sales Performance and Business Growth – 2 Apex and 3 Managing Directors Awards (all expenses paid trips for 2 to domestic and international locations including Las Vegas USA, Cancun Mexico, Istanbul Turkey, Singapore, Uluru and Margaret River WA)
  • Sales award winner for performance is 2018 - Development opportunity to attend World Business Forum meeting in Sydney.
  • Sales award winner for performance in 2022 - Incentive payment.
  • Recipient Lilly Hero Award – Peer-voted award for execution excellence
  • Recipient Queensland Business Excellence Award - Peer-voted award for business excellence

IMMUNE SPECIALITY (Dermatology and Rheumatology)

  • First territory to establish a higher market share the direct competitor of same class in the IL-17 space. Achieved 18 months post launch and still the case after 6 years in market
  • Territory still maintains highest market share in PsO nationally
  • Pioneered a biologics management program utilising established nursing expertise to train clinical staff in the safe and efficient use of biologics
  • Part of the team launching Lilly’s first monoclonal antibody for psoriasis into Dermatology
  • Also launched subsequent indications for this product in Rheumatology
  • Part of the team launching Lilly’s first small molecule (JAKi) for Atopic Dermatitis into Dermatology
  • Successful investigation of new customer base and the applicability and value of the medication to individual customers
  • Leading the team in the use of electronic P2P programs so as to include regional and remote customers

NEUROSCIENCE SPECIALTY

  • First to establish a significant patient base for new long acting injectable drug – Zyprexa Relprevv
  • Coordinate and facilitate training for different customer types, including nurses, pharmacists, doctors and community mental health staff
  • Pioneered a referral pathway for Zyprexa Relprevv clients from Queensland Mental Health services to primary care
  • This referral practice is now seen as Gold Standard for these clients
  • Advised on the implementation of the first dedicated depot antipsychotic clinic nationally
  • Consistently lead the team in unit sales per month and market share with growth rate above national average
  • Lead the team in optimising business planning skills, building customer relationships and strategic mapping of accounts
  • Achieve more patient initiations than any other team member nationally
  • Responsible for 22% national depot market but accounting for almost 40% of the unit sales
  • Promoted to Territory Manager

PHARMACY ACCOUNT MANAGER

HEXAL PHARMACEUTICALS
SYDNEY, NSW
01.2001 - 01.2005
  • Manage the negotiation of individual business contracts
  • Responsible for the achievement of sales targets, and management of territory profit margins
  • Responsible for the expansion of customer base within a designated territory
  • Manage product stock levels
  • Plan and manage new business programs against set targets
  • Report competitor intelligence and organise promotions
  • Filled sales management role as required
  • Achievements
  • Achieved highest growth and market share for a new bio-similar of the antidepressant Cipramil. Significant financial incentive awarded
  • Consistently achieved above sales targets and territory profit margin targets
  • Expanded territory customer base by 20 per cent.

PRIMARY CARE BIOMEDICINES
  • One of three Top sales award recipients nationally for exemplary performance which included highest market share growth for a primary care diabetes medication - Actos, and attainment of a higher market share for Cialis exceeding the market leader, Viagra
  • Recipient of two travel awards for high sales performance and leadership – one Apex and one Managing Directors Award
  • Received a peer nominated award for exceptional performance and leadership qualities – Lilly Hero Award
  • Recipient of Queensland Sales Excellence Award for outstanding sales results
  • Promoted to Sales Consultant which included taking on responsibility for mentoring and coaching other team members
  • Streamlined a coaching model for scientific up-skilling for the team involving clinical paper analysis and implementation in the sales call
  • Achieved top level sales performance for all 3 brands, across three different disease states encompassing diabetes, osteoporosis and erectile dysfunction
  • Managed additional territory on an interim basis due to staff vacancy, and maintained highest level of sales in both territories
  • Held Business Advocacy role for various brands, which involves market testing of sales materials and models
  • Achieved superior program implementation by attracting high numbers of influential attendees to drive sales growth.

Education

Commercial Pilots License - Flight Instructors Rating - Commercial Aviation

Gold Coast Aviation Centre
Gold Coast, QLD
12.1991

Skills

  • New Product Launch Talent – Innovative and investigative – proven ability to launch new products successfully by identifying new opportunities to reach extraordinary growth as demonstrated by launch of a long-acting injectable antipsychotic which was very successful and gained well above national market share despite significant challenges Also launched a monoclonal antibody for psoriasis, a new disease state for the company requiring investigation and relationship building with a new customer base Have also launched new indications for established medications being indications for psoriatic arthritis, ankylosing spondylitis, and atopic dermatitis
  • Intellect - High levels of learning agility enabling above-national performance across multiple disease states Learning has covered psoriasis and autoimmune disorders, schizophrenia and bipolar disorder, diabetes, osteoporosis, and erectile dysfunction Demonstrate a high level of aptitude to absorb and disseminate technical information
  • Experience and Stability - 25 years in the sales and marketing industry with 20 years dedicated to pharmaceutical sales
  • Communication & Relationship Management - Proven ability to cultivate strong long-term relationships with clients and colleagues throughout the healthcare and pharmaceutical industry
  • Solid leadership skills – mentored several colleagues within the business Provided coaching and professional development mentoring to team members and sales associates to enhance product knowledge and increase confidence in sales skills
  • Strategic – Daily sales activities, organisation of P2P meetings, cross-functional collaboration, working within a budget, special projects, and responsibility for state sales requires exceptional organisation skills
  • Collaborative - Considered a trusted advisor by internal and external customers, with a proven and consistent history of liaising with clients of diverse roles within the health system to deliver the best possible outcome
  • Key Account Management – Skills in mapping a specific account and territory to ascertain and leverage connections and influences within that space Worked with key stakeholders on service provision and formulary submission
  • Influence Without Authority – Aptitude for peer coaching and mentoring informally with other team members Able to impart experience and apply it appropriately to different subjects and experience levels

Accomplishments

  • Commercial Pilots Licence and Flight Instructors Rating
  • Currently completing Cert III IT and Cyber Security
  • Lilly Training Completed
  • Emotional Intelligence
  • Peer Coaching
  • Crucial Conversations
  • Targeted Selection

Timeline

Senior Account Manager

Eli Lilly Australia Pty Limited
01.2005 - Current

PHARMACY ACCOUNT MANAGER

HEXAL PHARMACEUTICALS
01.2001 - 01.2005

PRIMARY CARE BIOMEDICINES

Commercial Pilots License - Flight Instructors Rating - Commercial Aviation

Gold Coast Aviation Centre
Stephen James Bryant