Stephen Robert Nolan
Sydney,NSW
Summary
Highly dedicated and well-trained intensivist and physician with a strong work ethic and diligent approach to patient care. Committed to achieving optimal patient outcomes and serving as a passionate advocate for patients. Possesses expertise in Clinical Governance and patient safety, ensuring the highest standards of care. Adopts a patient-first approach, prioritising individualised treatment plans and compassionate care. A dynamic and enthusiastic teacher and trainer, actively contributing to the education and development of the next generation of doctors and intensivists.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Intensivist
Norwest Private Hospital
Sydney
07.2014 - Current
- Participated in quality improvement initiatives within the ICU environment.
- Assessed patient's response to therapies and treatments, monitored vital signs and laboratory values.
- Managed complex medical cases requiring close monitoring of medications and interventions.
- Evaluated new technologies for use within the intensive care unit setting.
- Formulated strategies for improving patient safety within the ICU setting.
- Provided critical care services to critically ill patients in ICU setting.
- Coordinated care with other members of the healthcare team.
- Identified potential complications and intervened accordingly.
- Developed and implemented plans of care for critically ill patients.
- Utilized evidence-based medicine principles in making clinical decisions.
- Educated families on treatment plans and outcomes.
- Directed daily operations of the ICU including staffing levels and utilization review processes.
- Maintained knowledge of current standards of practice related to Intensivist care.
- Oversaw team of healthcare staff to keep operations in compliance with regulatory and care standards.
Chief Medical Officer
Healthe Care Australia
09.2017 - 03.2021
- Engaged in risk management activities to minimize potential liability exposure due to inadequate delivery of care or negligence.
- Cultivated relationships with external stakeholders, such as healthcare providers and insurance companies.
- Provided strategic guidance on medical operations, regulatory compliance, and financial management.
- Established performance metrics to measure the effectiveness of medical services provided by the organization.
- Monitored changes in local laws regarding healthcare provision that may affect the organization's operations.
- Served as a liaison between internal departments, external partners, and government agencies when dealing with medical matters.
- Analyzed data from health records to identify trends in patient care needs or areas for improvement.
- Oversaw the development of innovative strategies for improving patient outcomes.
- Participated in research projects related to developing new treatments or preventative measures for diseases.
- Work collaboratively with clinical staff of the Healthe Care Network to ensue clinical effectiveness through rigorous review and audit of patient outcomes.
- Developed and implemented clinical protocols to ensure patient safety and quality of care.
- Evaluated existing policies and procedures to ensure they are up-to-date with current regulations and best practices.
- Observed delivery of care and business activities and made recommendations to improve programs, case management, and clinical management.
- Wrote policies and procedures to establish medical and administrative best practices.
- Actualized strategic plans to encourage business development and foster relationships with new partners.
- Created plans to achieve organizational goals, promote employee welfare, and deliver quality patient care.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Support, monitor and evaluate the investigation and management of clinical adverse events, patient safety incidents, and clinical complaints. Provide feedback and advice to clinicians and managers and ensure timely reporting on medico legal matters to the Chief Executive Officer.
- Ensure the effective management of medico-legal matters, including notification and management of coronial matters, litigated and non-litigated matters and correspondence to ensure proper representation of Healthe Care Australia.
- Oversee the Healthe Care Australia incident reporting and complaints handling systems, and managing complaints and concerns about clinicians in situations where concerns exist that clinicians may be causing, or at risk of causing patient harm.
- Ensure effective identification, investigation, management, monitoring and reporting of clinical safety risks and adverse patient events within the Healthe Care Australia Network.
- Lead the development, implementation and monitoring of the Consumer Engagement & Community Participation Framework in order to develop effective consumer participation mechanisms across Healthe Care Australia.
Chair Clinical Council NSLHD
Northern Sydney Local Health District
06.2016 - 01.2020
- Most senior clinician responsible for developing and implementing the strategic direction of the Local Health District
- Assisted in the recruitment process for new directors, including interviewing prospective candidates.
- Managed communication between the Board of Directors and executive staff members.
- Facilitated collaborative discussion among Board members during meetings to promote consensus-based decision making.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and policies.
- Support the development of approaches to build capacity, capability, quality and safety in the Local Health District care
- Advise on the development of innovative services and/or implementation of new models of care.
- Oversee the development of local clinical pathways.
- Identify strengths, weaknesses, opportunities and areas for improvement within the current healthcare strategy in the local Health District.
Network Director Cardiothoracic and Vascular
Northern Sydney Local Health District
Sydney
09.2015 - 01.2020
- Identified opportunities for process optimisation through data analysis.
- Collaborated with senior leadership to set long-term objectives for the company.
- Developed and implemented comprehensive strategies to improve operational processes and organisational efficiency.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Developed policies and procedures to ensure compliance with corporate standards.
- Implemented systems for tracking progress on key initiatives or projects.
- Prepared presentations for board meetings summarizing key developments within the Northern Sydney Local Health District
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Coordinated resources across departments to maximize productivity levels.
- Identified opportunities for improvement in operational performance metrics.
- Facilitated collaboration between teams by encouraging open communication channels.
- Oversaw strategic planning and implementation to ensure organisational goals were met.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Directed operations to improve efficiency and increase profit margins.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Implemented new technologies to streamline processes and enhance productivity.
Respiratory and General Physician
Northern Sydney Local Health District
Northern Beaches
06.2004 - 11.2018
- Collaborated with healthcare team members to develop individualised care plans for each patient's needs.
- Instructed medical staff on proper clinical practices and protocols.
- Provided comprehensive physical examinations for patients to diagnose and treat illnesses.
- Conducted follow-up visits with patients to monitor progress and adjust treatments accordingly.
- Attended conferences or seminars regarding current developments in the field of general medicine.
- Coordinated with other physicians to provide comprehensive patient care plans.
- Actively participated in hospital committees related to quality improvement initiatives.
- Referral of complex cases to specialists when needed for further evaluation and management of chronic conditions.
- Educated patients on preventive care, lifestyle changes, and self-management techniques.
- Established and maintained relationships with specialists to provide patient referrals and holistic care.
Intensivist
Manly and Mona Vale Hospital
Northern Beaches
03.2003 - 11.2018
Director of Medical Services
Mater Hospital
Sydney
09.2009 - 02.2018
- Worked collaboratively with other departments on initiatives related to medical services.
- Conducted regular meetings with staff to ensure quality of care standards were met.
- Developed protocols for the evaluation, treatment, documentation, and follow-up of patients' conditions.
- Ensured compliance with all applicable state and federal regulations governing healthcare delivery systems.
- Maintained relationships with physicians, nurses, other health professionals, vendors, suppliers, insurers, payers, related to providing medical services.
- Reviewed medical records for adherence to policies and procedures.
- Supervised development of clinical programs designed to improve quality of care while controlling costs.
- Monitored patient satisfaction surveys and implemented changes as needed.
- Established criteria for evaluating the effectiveness of medical services provided by the organization.
- Interpreted laws, rules, regulations, policies, procedures, contracts, relevant to the provision of medical services.
- Provided guidance and support to subordinate personnel regarding departmental operations.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, health insurance changes and financing options.
Intensivist/Director
Hornsby Ku-ring-gai Hospital
Hornsby, NSW
09.2010 - 09.2015
- Cost centre involvement for medical staff working within the Department including assistance when required with budget preparation and management of the allocated budget
- Participate in strategic and operational plans for the Department
- Clinical leadership including direct supervision of medical staff, allocation of duties, development and approval of staff rosters, monitoring of hours worked and other performance management matters. Facilitate the delivery of an out of hours service including recruitment of junior and senior intensive care staff
- Develop and maintain orientation, education and training programmes for all senior and junior medical staff working in the Department (in consultation with Medical Services and the Clinical Director) to ensure appropriate standards of care and safe operating practices are maintained
- Lead and ensure quality improvement and clinical governance activities are implemented in the Department including audit and peer review activities ensuring morbidity and mortality is regularly undertaken and provided to the Patient Safety/Clinical Review Committee
- Work in co-operation with the Nurse Unit Manager, Divisional and Hospital committees and other professional groups to obtain the best overall outcomes for the Department, the Division and the Health Service including facilitation of appropriate anaesthetic support to other departments
- Provide expert medico-legal opinion and investigate incidents and complaints in the Department
- Participate in planning and policy development including reviewing current practices and promoting changes where this is required
- Ensure improvements in medical documentation in the ICU department
- Attend and actively participate in the meeting of the Patient Safety/Clinical Review Committee and Resuscitation Committee
- Lead regular Section Meetings
- Coordinate research, training or teaching programs
- Other matters as outlined in a Performance Agreement with Senior Management
Network Director General Medicine NSLHD
Northern Sydney Local Health District
St Leonards
03.2009 - 08.2015
- Facilitated collaboration between teams by encouraging open communication channels.
- Assessed employee performance against established benchmarks or targets.
- Identified opportunities for process optimisation through data analysis.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Identified opportunities for improvement in operational performance metrics.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Facilitated professional development programs to build a high-performing team.
- Oversaw strategic planning and implementation to ensure organisational goals were met.
- Coordinated resources across departments to maximize productivity levels.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Collaborated with senior leadership to set long-term objectives for the Local Heath District.
Intensivist
Wagga Wagga Base Hospital
Wagga Wagga
03.2004 - 11.2011
Intensivist
Blacktown Hospital
Blacktown
03.2003 - 08.2007
Education
Diploma in Clinical Leadership - Medical Leadership
Clinical Excellence Commission
10-2012
Member - Intensive Care
Australian And New Zealand Intensive Care Society
01-2010
Fellowship College of Intensive Care Medicine - Intensive Care Medicine
College of Intensive Care Medicine
08-2009
Fellowship - Intensive Care Medicine
Joint Faculty of Intensive Care Medicine
05-2005
Fellowship FRACP-JSAC-ICU - Intensive Care Medicine
Royal Australasian College of Physicians
01-2003
Member - Respiratory And Sleep Medicine
Thoracic Society of Australia And New Zealand
05-2001
Fellowship Royal Australasian College of Physicians - Respiratory And Sleep Medicine
Royal Australasian College of Physicians
01-2001
Bachelor of Medicine, Bachelor of Surgery 1st Class Honours - Undergraduate Medicine
Flinders University
Adelaide, SA12-1994
Master of Education - Exercise Physiology
Flinders University
Adelaide, SA05-1987
Bachelor of Applied Science - Exercise Physiology
Canberra College of Advanced Education
Canberra, ACT04-1984
Skills
- Quality Improvement in the Intensive Care and hospital setting
- Understanding and continuously evolving processes that result in improved patient care and outcomes
- Education and training of medical students, nursing staff in ICU, junior medical staff and in-training Intensive Care trainees
- Expertise in leading international healthcare transformation across large and complex healthcare systems
- Demonstrated ability to establish strategic partnerships and strong clinical leadership to drive clinical change at local, national and international levels
- Broad clinical governance experience at local and systemic levels in both public and private healthcare settings
- Leading complex key stakeholder engagement to deliver large scale hospital projects at an International level
- Strong interest in driving value based health care to transform health care delivery
Accomplishments
MEDAL OF THE ORDER OF AUSTRALIA (OAM)
Service to international humanitarian and health care organisations and to medicine
Certification
- Order of the Medal Of Australia (OAM
- Fellow of Royal Australasian College of Physicians (FRACP)
- Fellow of College of Intensive Care Medicine (FCICM)
- Member of Thoracic Society of Australia and New Zealand (TSANZ)
- Member of Australia and New Zealand Intensive Care Society
Timeline
Chief Medical Officer
Healthe Care Australia
09.2017 - 03.2021
Chair Clinical Council NSLHD
Northern Sydney Local Health District
06.2016 - 01.2020
Network Director Cardiothoracic and Vascular
Northern Sydney Local Health District
09.2015 - 01.2020
Intensivist
Norwest Private Hospital
07.2014 - Current
Intensivist/Director
Hornsby Ku-ring-gai Hospital
09.2010 - 09.2015
Director of Medical Services
Mater Hospital
09.2009 - 02.2018
Network Director General Medicine NSLHD
Northern Sydney Local Health District
03.2009 - 08.2015
Respiratory and General Physician
Northern Sydney Local Health District
06.2004 - 11.2018
Intensivist
Wagga Wagga Base Hospital
03.2004 - 11.2011
Intensivist
Manly and Mona Vale Hospital
03.2003 - 11.2018
Intensivist
Blacktown Hospital
03.2003 - 08.2007
Diploma in Clinical Leadership - Medical Leadership
Clinical Excellence Commission
Member - Intensive Care
Australian And New Zealand Intensive Care Society
Fellowship College of Intensive Care Medicine - Intensive Care Medicine
College of Intensive Care Medicine
Fellowship - Intensive Care Medicine
Joint Faculty of Intensive Care Medicine
Fellowship FRACP-JSAC-ICU - Intensive Care Medicine
Royal Australasian College of Physicians
Member - Respiratory And Sleep Medicine
Thoracic Society of Australia And New Zealand
Fellowship Royal Australasian College of Physicians - Respiratory And Sleep Medicine
Royal Australasian College of Physicians
Bachelor of Medicine, Bachelor of Surgery 1st Class Honours - Undergraduate Medicine
Flinders University
Master of Education - Exercise Physiology
Flinders University
Bachelor of Applied Science - Exercise Physiology
Canberra College of Advanced Education
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