Stephin George
Gold Coast,QLD
Summary
Focused Project Manager student adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Currently a member of Engineering Australia (EA) and GCAP - a Griffith's science postgraduate's community
Overview
4
4
years of professional experience
Work History
HR operations Manager
Google
01.2022 - 07.2022
- Responsible for maintaining the internal ATS (application tracking system) to ensure that the recruiters are finding the relevant profiles
- Making sure to automate the ATS, so that it can independently search for the relevant profiles using machine learning and vectors
- I have done end to end recruitment where-in we hired for tech and non tech roles
- Managed a team of 5 people where we trained from the scratch about the process
Customer Operations Manager
Cutshort.io
07.2021 - 01.2022
- Responsible for managing the entire backend operations to make sure AI is able to match candidate with relevant job
- Managed and trained 3 people on process
- Provided excellent customer support over Hubspot wherever client or customer faced any problem
- Designed and executed processes to meet business initiatives and drive continuous improvement
- Analyzed operational and financial data to identify business insights and opportunities for process improvement
- Trained new employees on proper protocols and customer service standards
- Interacted well with customers to build connections and nurture relationships
Accounts Executive
Manpower Group
07.2020 - 07.2021
- Managed over 30 accounts to provide operational support to the client
- Did account management for all the hiring requirement requested by clients
- Did end to end recruitment to hire for Tech roles.
Accounts Executive
Collabera
12.2018 - 07.2020
- Managed over 30 accounts to provide operational support to the client
- Did account management for all the hiring requirement requested by clients
- Did end to end recruitment to hire for Tech roles.
Education
Master of Science - Engineering and Project Management Advanced
Griffith University
Gold Coast, QLD05.2024
Bachelors - Technology, Chemical Engineering
JK Lakshmipat University
Jaipur05.2018
Skills
- MS Project
- JIRA
- Trello
- Airtable
- Oracle Taleo
- Human Resource Information System (HRIS)
- MS Office
- Systems Design Documentation
- Client Relations
- Residential Construction
- SAP
- CRM – (Bullhorn, Hubspot)
- Budget Preparation
Additional Information
- Achieved the target of $ 100k out of $ 25k that was intended in one quarter.
- Won several medals for Basketball in college
- Won multiple rising star awards.
Affiliations
- Project Management Institute
- Engineering Australia
Basketball
Represented my university in the national's game.
Languages
English
Full Professional
Timeline
HR operations Manager
Google
01.2022 - 07.2022
Customer Operations Manager
Cutshort.io
07.2021 - 01.2022
Accounts Executive
Manpower Group
07.2020 - 07.2021
Accounts Executive
Collabera
12.2018 - 07.2020
Master of Science - Engineering and Project Management Advanced
Griffith University
Bachelors - Technology, Chemical Engineering
JK Lakshmipat University