Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Stephanie Turner

Gwelup,Australia

Summary

Highly motivated and passionate professional with a strong background in administration and customer service. Known for my engaging personality and ability to connect with others, I thrive in dynamic environments that require a proactive approach and excellent interpersonal skills. As an 'I' on the DISC profile, I excel at building relationships, fostering teamwork, and effectively communicating with diverse groups. My dedication to providing exceptional service, combined with my organisational skills, ensures that I contribute positively to team success and enhance overall customer satisfaction. Eager to bring my enthusiasm and hard work to a new role where I can make a meaningful impact.

Overview

17
17
years of professional experience

Work History

OWNER

Pilates by Steph
11.2019 - Current
  • Provide diverse Pilates class formats, including Reformer, Mat, Pre/Post Natal, Stretch, and Cardio across studios in Perth, catering to a wide range of client needs.
  • Design and implement innovative, engaging programming that blends strength, flow, and mindfulness to enhance the overall fitness experience.
  • Foster strong relationships with clients, offering personalised support and guidance throughout their fitness journeys to ensure sustainable progress and satisfaction.

Secretary (Contract)

Department of Justice
02.2025 - 04.2025

Providing confidential, high quality and professional secretarial and administrative support to Members of the State Administrative Tribunal and assisting the Executive Secretary of the Tribunal. Duties included:


• undertaking quality word processing to produce reasons for decisions and general documents;

• liaising with a range of internal clients and other staff;

• electronic calendar and diary management;

• maintaining office equipment and supplies; and

• utilising the Tribunals’ case management system (ICMS)

CASUAL/TEMP LEGAL SECRETARY

MGB LEGAL (Commercial)
06.2023 - 08.2024
  • Provided legal secretarial support on an ad hoc basis, including dictation and transcription of legal documents to ensure accuracy and compliance.
  • Managed document formatting and amendments, ensuring all materials were polished and aligned with firm standards.
  • Assisted with administrative tasks such as answering phones, filing, and time sheet entries, contributing to the efficient operation of the legal team.

WA TERRITORY MANAGER

Glanbia Performance Nutrition
10.2016 - 01.2019
  • Successfully managed and serviced over 100 accounts across metro and regional Western Australia, driving sales and enhancing brand presence through tailored engagement strategies.
  • Developed and executed client-specific promotional activations and in-store sampling initiatives, resulting in increased product visibility and customer engagement.
  • Independently established a comprehensive call plan and regional visitation schedule to maximise efficiency in account management and meet sales targets.
  • Proactively identified and pursued new business opportunities through cold calling and networking, successfully expanding the customer base and contributing to overall sales objectives.

SALES REPRESENTATIVE

Made Group (Cocobella Coconut Water, Rokeby Farms)
03.2015 - 09.2016
  • Managed and serviced accounts throughout the Northern Suburbs of Western Australia.
  • Organised promotional campaigns to identify new business and growth opportunities.
  • Achieved monthly sales Key Performance Indicators (KPIs).
  • Designed, merchandise, and set up product displays.
  • Generated new leads through cold calling and referrals from existing partnerships.
  • Ensured compliance with sales regulations, pricing management, promotions, and merchandising standards.

PERSONAL ASSISTANT

HWLE Lawyers Perth
01.2014 - 10.2014
  • Provided high-level administrative support to the capital partner and other fee earners, ensuring efficient workflow.
  • Managed complex diary scheduling and high-priority appointments, prioritising tasks to align with the partner's objectives.
  • Assisted with personal tasks and errands, facilitating a balanced work-life environment for the partner while maintaining confidentiality and professionalism.
  • Drafted and formatted legal documents, correspondence, and reports, demonstrating attention to detail and a strong understanding of legal terminology.
  • Maintained organised filing systems (both electronic and physical) for legal documents and correspondence to support easy retrieval and compliance purposes.

SPONSORSHIP COORDINATOR

West Australian Football Commission (WAFC)
01.2012 - 06.2013
  • Servicing and management of Sponsorship Agreements for the WAFC
  • High level building and maintaining key stakeholder relationships
  • Reviewing and editing of articles to comply with agreements
  • Event organisation relating to sponsors including WAFL Grand Final & NAB Cup
  • Liaising with other departments to fulfil agreements including ticketing for games and networking events
  • Attend industry events and conferences to attract potential sponsorships and for networking
  • Regular travel to all WAFL grounds for meetings and auditing signage ensuring compliancy
  • End of year reports and frequent presentations to clients

SALES REPRESENTATIVE

Frucor Beverages (V Energy Drink)
10.2010 - 01.2012
  • Servicing accounts within grocery and P&C channels
  • Building strong relationships and rapport with key stakeholders
  • Identifying brand exposure opportunities and negotiating incremental displays
  • Selling in promotions and building striking displays
  • Monitoring compliancy of promotions, price points and planograms
  • Attending networking and events

LEGAL SECRETARY

HHG Legal Group
11.2009 - 10.2010
  • Managing diaries
  • High volume drafting and preparing court, property and other legal documents
  • Liaising with clients, courts, and other legal contacts
  • File management
  • Preparation of general correspondence
  • Commercial Litigation & Criminal Law

LEGAL SECRETARY

Friedman Lurie Singh & D'Angelo
12.2008 - 11.2009
  • Provided legal support to Partner, Senior Associate & other fee earners
  • Extensive time sheet entries
  • Dictation & drafting/amending/collating court documents
  • High level assistance in preparation for conferences/court trials
  • Billing/requesting cheques/account preparation for settled matters
  • Opening/archiving of matters
  • Programs used: Worldox, Perfect Balance and FilePro
  • Personal Injury

ADMINISTRATION ASSISTANT

Carnegie Corporation (Research & Development Company)
07.2008 - 12.2008
  • Arranging flights and accommodation
  • Liaise with IT contractors
  • Word processing
  • Fax/photocopy/scan/bind/file
  • Relief reception & answer surplus calls
  • Formatting/editing PowerPoint presentations and word documents
  • Assist accounts department as required, including data entry
  • Organise internal and public events
  • Redundancy

ADMINISTRATION ASSISTANT

Norton Rose (Deacons)
11.2007 - 06.2008
  • Primarily provided support to legal secretaries and Partners and Fee Earners when required.
  • Managed filing and maintained the department's filing system.
  • Opened and closed legal matters efficiently.
  • Assisted in follow-up of unbilled disbursements and Work in Progress (WIP).
  • Amended documents and letters as needed.
  • Performed Dictaphone typing.
  • Handled photocopying and scanning tasks.
  • Supported billing processes and coordinated cheque requests with Finance.

Education

Certificate - Child Protection and Case Management

Australian Online Courses

Certificate - Interior Design

Interior Design Institute

Certified Instructor - Mat Pilates + Pre/Post-Natal

Barre Body

Certified Practitioner - Reformer Pilates

Polestar Education

Diploma - Management

Dragon College

Cert IV - Business Admin

Open College

Skills

  • Customer service
  • Office administration
  • Document preparation
  • Attention to detail
  • Continuing education commitment
  • Client confidentiality practices
  • Customer relationship management
  • Team collaboration and leadership
  • Organisation and time management
  • Creativity and innovation

Interests

  • Pilates and wellness
  • Live Music
  • Animal Welfare Advocacy
  • Historical Exploration and Travel
  • Interior Design

Timeline

Secretary (Contract)

Department of Justice
02.2025 - 04.2025

CASUAL/TEMP LEGAL SECRETARY

MGB LEGAL (Commercial)
06.2023 - 08.2024

OWNER

Pilates by Steph
11.2019 - Current

WA TERRITORY MANAGER

Glanbia Performance Nutrition
10.2016 - 01.2019

SALES REPRESENTATIVE

Made Group (Cocobella Coconut Water, Rokeby Farms)
03.2015 - 09.2016

PERSONAL ASSISTANT

HWLE Lawyers Perth
01.2014 - 10.2014

SPONSORSHIP COORDINATOR

West Australian Football Commission (WAFC)
01.2012 - 06.2013

SALES REPRESENTATIVE

Frucor Beverages (V Energy Drink)
10.2010 - 01.2012

LEGAL SECRETARY

HHG Legal Group
11.2009 - 10.2010

LEGAL SECRETARY

Friedman Lurie Singh & D'Angelo
12.2008 - 11.2009

ADMINISTRATION ASSISTANT

Carnegie Corporation (Research & Development Company)
07.2008 - 12.2008

ADMINISTRATION ASSISTANT

Norton Rose (Deacons)
11.2007 - 06.2008

Certificate - Interior Design

Interior Design Institute

Certified Instructor - Mat Pilates + Pre/Post-Natal

Barre Body

Certified Practitioner - Reformer Pilates

Polestar Education

Diploma - Management

Dragon College

Cert IV - Business Admin

Open College

Certificate - Child Protection and Case Management

Australian Online Courses
Stephanie Turner