Stevani Liu
Lidcombe,NSW
Summary
Driven and highly qualified Human Resources Coordinator specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
6
6
years of professional experience
Work History
HR Coordinator
SpeeDx Pty Ltd
01.2023 - Current
- Handled end-to-end recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting contracts.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
- Collaborated with department heads to identify staffing needs and develop job descriptions tailored to specific roles.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Developed and administered internal surveys to evaluate employee satisfaction.
- Facilitated the performance review process, ensuring timely feedback and goal-setting for all employees.
- Distributed employee engagement surveys to identify areas of improvement.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Maintained human resources information system and kept employee files up to date and accurate.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
HR Assistant
SpeeDx Pty Ltd
07.2021 - 12.2022
- Assisted with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
- Coordinated communication with candidates and scheduled interviews.
- Assisted with performance management procedures.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained HR files and databases such as new hires, grievance resolutions and terminations.
FRONT OFFICE DUTY MANAGER
Rydges Sydney Harbour
01.2020 - 05.2021
- Oversaw operations including maintenance, housekeeping, and security
- Created new Standard of Procedure (SOP) for Front Office department and Reservations department
- Handled and resolved guest's issues and complaints
- Handled room/ events reservations for guest, third party, and corporate clients
- Assisted Front Office Manager in training and mentoring new recruits, administration, night audit, and working with management to assess and improve processes and policies.
GUEST SERVICE AGENT
Holiday Inn Old Sydney
12.2017 - 01.2020
- Handled check in/ check out for guests and assisted Duty Manager to ensure the daily operations standard were met
- Handled and resolved guest's issues and complaints, as well as collecting payment and balance out cash flow
- Coordinated with the reservation team to maintain guests' reservation, cancelled existing reservation and followed up with online travel agents regarding guest's bookings.
Education
Bachelor of Business Human Resources Management -
CHARLES STURT UNIVERSITY
Sydney, NSW09.2015
Diploma Travel & Tourism -
SUPREME BUSINESS COLLEGE
Sydney, NSW11.2012
Diploma Korean Language Studies -
NATIONAL UNIVERSITY
Jakarta, Jakarta08.2009
Skills
- Microsoft Word, Excel, and Power Point
- Employee Engagement
- Human Resources Management
- Confidentiality and Discretion
- Labor Law Compliance
- Onboarding and Orientation
- Conflict Resolution
- Recruitment and Selection
- Background Checks
- HRIS (Employment Hero)
- Payroll (ADP)
- HR Policies and Procedures
References
- Available upon request
Timeline
HR Coordinator
SpeeDx Pty Ltd
01.2023 - Current
HR Assistant
SpeeDx Pty Ltd
07.2021 - 12.2022
FRONT OFFICE DUTY MANAGER
Rydges Sydney Harbour
01.2020 - 05.2021
GUEST SERVICE AGENT
Holiday Inn Old Sydney
12.2017 - 01.2020
Bachelor of Business Human Resources Management -
CHARLES STURT UNIVERSITY
Diploma Travel & Tourism -
SUPREME BUSINESS COLLEGE
Diploma Korean Language Studies -
NATIONAL UNIVERSITY
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