Summary
Overview
Work History
Education
Skills
Certification
Affiliations
SYSTEMS
Timeline
Generic

Steve Bagnall

TERALBA,Australia

Summary

A leader that demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Always eager to contribute to team success and further develop professional skills. Brings a positive attitude and willing commitment to continuous learning and process improvement "Be Better". With 20+years of B2B experience across Commercial, Construction, Heavy Industry, Waste and Transport Services through NSW, ACT, QLD. I'm a 'resilient and results-oriented problem solver' that's not afraid to make calculated decisions based on factual evidence. A considered and skilled leader that values the strength of TEAM collaboration. Forward-thinking, strategic, hardworking, tenacious, fiercely loyal and high-producing.

Overview

26
26
years of professional experience
1
1
Certification

Work History

National Sales Manager

Aus Steel Australia Pty Ltd
01.2024 - 05.2025

Aus Steel Overview:

Manufacturing - Steel Frame and Truss Business

  • Lead National Team - State Sales Mgrs (NSW, ACT, QLD)
  • Other Direct Reports across;

(1) x Marketing, (3) x Estimators, (2) x Int. Sales Support

  • Re-built the entire National Sales and Marketing Effort.
  • Australian Business - Annual Sales of $40M in 2024.
  • Construction Sector – Residential / Modular Home Builders and Commercial Construction
  • Other Industries – Mining, Utilities, Government, Transport, NSW Education / Health Infrastructure and Local Councils.


Major Customer Partners:

Rawson Group and Thrive, Hudson, Metricon, Burbank and Tempo Living Homes, HPAC, Acrow and Cyclo Group


Key Responsibilities:

  • Lead national sales strategy to increase market share across diverse regions across NSW, QLD and ACT.
  • Oversaw annual budget planning for the national sales department, ensuring alignment and company objectives.
  • Fostered relationships with major clients to secure long-term contracts and partnerships.
  • Resolved problems with high-profile customers to protect CHURN, maintain relationships and sustain customer base.
  • Wkly one-on-one mtgs with sales team members to identify 'local' selling hurdles and offer insight into best remedies.
  • Exceeded sales quotas and increased profitability through effective sales strategies and business planning.
  • Expanded market share by identifying untapped markets and devising tailored strategies to target them effectively.
  • Conducted thorough competitor analysis to identify potential threats, comm. risk and hidden marketplace opportunities.
  • Led contract negotiations with clients, securing favorable terms that contributed to overall company profitability.
  • Established key performance indicators to measure sales team effectiveness and drive accountability.

Regional Business Manager

Instant Access Australia Pty Ltd
12.2020 - 01.2024

Instant Access Overview:

Scaffolding, Access Equipment Hire and Labour Services.

  • Lead Commercial Sales, Operations and Infield Maintenance Teams - (26) direct reports;
  • Key Account / BDM Estimators, Operations, Administration, Internal Sales and Sales Support (Bus. Growth / Retention)
  • Scaffold and Maintenance / Projects Teams at Tomago Aluminium and External Residential Sub Contractors.
  • Full P&L Responsibility & Accountability for Branch Sales $6M pa.
  • Hunter Region - Largest scaffold business in Australia 2022 and 2023.
  • Safework NSW Critical Incident Investigation 2022 - Lead WHS Responsibility and Process.

Investigation avoided $110K in fines and negative brand exposure

Improved Safety Processes throughout the entire business nationally.

Weekly Team Talks and WHS Pre-start Meetings with on-site teams

SWMS Preparation and Development.

Client WHSE Discussions and Planning.

  • Monthly EOM Reporting / Presentation, Forecasting and Budgeting.
  • Commercial Modelling (go no go).
  • Infield Sales & Account Management Mentoring and Development.


Market Sectors:

  • Residential and Commercial Construction
  • Government – Defence, Transport, Education, NSW Health, Infrastructure and Councils
  • Industrial and Manufacturing – Eg Tomago Aluminium & InfraBuild.
  • Ports, Mining, Coal Operations, Power and Utilities - Eg Newcastle Port and Bayswater Power Station.


Key Responsibilites:

  • Lead regional sales strategy to enhance market penetration and drive revenue / profit growth.
  • Analysed market trends and competitor activities to identify new business opportunities and inform strategic decisions.
  • Established strong relationships with key stakeholders, fostering partnerships that enhanced brand presence in the region.
  • Oversaw budget management and resource allocation, optimising operational efficiency across departments.
  • Drove year-over-year business growth for the region (year on year growth of 26% in 2022 and 24% in 2023).
  • Fostered a culture of continuous improvement driving operational excellence throughout the organisation.
  • Managed supply and equipment inventory for business according to forecasts and needs.
  • Streamlined operations by identifying inefficiencies, implementing process improvements, and reducing costs.
  • Collaborated with cross-functional teams to develop innovative products tailored to regional market needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport to boost company morale, engagement and employee retention.

Regional Sales Manager

Veolia Environmental Australia Pty Ltd
12.2012 - 12.2020

Veolia Environmental Overview:

Commercial Waste, Recycling and Environmental Services.

Regional Waste Business worth $26M pa.

  • Lead Commercial Sales Team of (12) direct reports;

Key Account / BDM / Area Sales Managers and Internal Sales Support (New Business Growth & Retention)

  • Regional P&L Responsibility for all Commercial $Rev. & Profit KPI's
  • Recruitment, Mentoring, Team Leadership and Sales Training / Succession Development Plans.
  • Lead WHSE Employee Team and Drivers.
  • B2B Commercial Sales Customers across multiple industry sectors.


Key Responsibilities:

  • Developed strategic sales plans aligning with corporate objectives, driving revenue growth across multiple sectors.
  • Collaborated with cross-functional teams to optimize service delivery and enhance customer satisfaction levels.
  • CRM systems (Salesforce) to streamline sales processes, increasing efficiency in lead management and tracking.
  • Developed a successful sales team through rigorous cross functional department coaching and performance management.
  • Increased regional sales by implementing strategic plans and nurturing key client relationships. (Refer Success Stories).
  • Participated in sales calls with direct reports to strengthen client relationships and uncover new opportunities for growth.
  • Achieved 'net' sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper mgt to implement continuous improvements and exceed goals. Eg 'Go No Go' Presentations.

Store Management

Woolworths Supermarkets Ltd
11.2009 - 12.2012
  • 21C / Duty Management - Responsible for combined dept team of (28) direct reports & $46M pa.
  • Paul Simons Manager of the Year Award – International Finalist - Runner Up (Awarded 2nd Overall)
  • 3000 x managers nominated (Aust, NZ, SE Asia and Pacific Rim) across entire Woolworths Ltd Group.

Founder - Managing Director

BAGMOR Group Pty Ltd
12.2006 - 11.2009
  • Company Overview: Waste Management and Environmental Solutions Consultancy.
  • Ran own Waste Management and Environmental Solutions Consultancy Business
  • Providing contract retention for the waste industry - Sales brokerage, sales support and negotiation.
  • Over (300) x Commercial Waste Service Contracts signed for Suez.

State Sales Manager NSW

Veolia Environmental Aust. Pty Ltd
09.1999 - 11.2006
  • Leadership of NSW Commercial Sales Team $Rev. $120M pa
  • Solid and Liquid Wastes + Industrial Labour Services
  • (26) direct reports.
  • Lead Veolia's project bid team - Awarded Waste Management Services for the Sydney 2000 Olympics and Paralympics (Events and Athletes Villages)
  • NSW Construction Manager (2004-2006)
  • Lead team of (11) x Operations & Construction staff

Veolia's emerging construction waste business - waste & recycling + site cleans for Major Residential Home Builders in NSW.

Education

MBA - Strategic Management

Macquarie Graduate School
08.2018

Advanced Diploma - Marketing Management

TAFE NSW

Adv. Cert. 4 - Small Business Management

TAFE NSW

Adv. Cert. 4 - Road Transport Management

TAFE NSW
01.2017

Adv. Cert. 4 - Retail Management

TAFE NSW

Skills

  • Collaborative Business Leadership
  • Sales Leadership
  • Clear and concise communication
  • Skilled in managing multiple tasks
  • Active Listening / Interview Techniques
  • Incident / Investigation Preparation
  • Problem Solving / Conflict Resolution
  • Strategic negotiation skills / Analytical thinking
  • Continuous Process Improvement "Be Better"
  • Regulatory adherence skills
  • Comprehensive strategic analysis
  • Commercial Responsibility
  • Forecasting
  • Structured presentation delivery
  • Mentorship and guidance
  • Workplace Professionalism / Discipline
  • Recruitment and selection
  • Relationship building
  • Problem Solving / Solution Selling
  • Market penetration

Certification

  • NSW C Class Driver's License
  • General Construction Induction (White Card), SafeWork NSW, Newcastle, NSW
  • Working with Children Check, Service NSW, Newcastle, NSW

Affiliations

  • HIA Hunter Region – Housing Industry Australia, 2020 to 2023.
  • HUNTERNET - Business Networking Organisation, 2012 to 2023.
  • Hunter Business Chamber, 2014 to 2023.

SYSTEMS

  • All Google and Microsoft Office Applications – Intermediate.
  • Microsoft Applications - Word, Excel, Power Point, Outlook.
  • CRM's - Salesforce, Core, Insphire, Syspro and Excel.
  • WHS / SHEQ - BMS, CoR.

Timeline

National Sales Manager

Aus Steel Australia Pty Ltd
01.2024 - 05.2025

Regional Business Manager

Instant Access Australia Pty Ltd
12.2020 - 01.2024

Regional Sales Manager

Veolia Environmental Australia Pty Ltd
12.2012 - 12.2020

Store Management

Woolworths Supermarkets Ltd
11.2009 - 12.2012

Founder - Managing Director

BAGMOR Group Pty Ltd
12.2006 - 11.2009

State Sales Manager NSW

Veolia Environmental Aust. Pty Ltd
09.1999 - 11.2006

MBA - Strategic Management

Macquarie Graduate School

Advanced Diploma - Marketing Management

TAFE NSW

Adv. Cert. 4 - Small Business Management

TAFE NSW

Adv. Cert. 4 - Road Transport Management

TAFE NSW

Adv. Cert. 4 - Retail Management

TAFE NSW
Steve Bagnall