Ingrid Cooper

Bakery Department Manager

Woolworths Supermarket

11.2008 - Current

Successfully introduced new product lines that catered to evolving customer preferences while maintaining traditional offerings for our regular customers
Continually exceeded sales targets by actively promoting bakery products through sampling events and special promotions.
Spearheaded seasonal menu planning efforts, incorporating festive ingredients into unique offerings that drove customer interest during holiday periods.
Effectively managed labor costs by monitoring staff hours, adjusting schedules as needed, and identifying areas for improvement in productivity.
Maximized productivity through effective delegation of tasks among team members according to skill level and workload capacity.
Consistently met or exceeded health department inspection standards by prioritizing cleanliness throughout the Bakery Department''s daily operations.
Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
Established strong vendor relationships for reliable supply chain.
Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
Streamlined bakery operations by creating efficient production schedules based on demand trends and customer needs.
Improved employee retention within the Bakery Department by fostering a positive work environment and addressing concerns promptly.
Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
Boosted employee morale with regular recognition programs, resulting in improved teamwork and higher overall job satisfaction rates within the department.
Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
Developed a high-performing team through consistent training, coaching, and performance evaluations.
Increased store profitability by implementing cost-saving initiatives in the Bakery Department.
Contributed to the store''s overall success by actively participating in staff meetings, sharing best practices, and performing Store Duty Manager when requires.
Monitored inventory levels and identified opportunities for cost savings.
Maintained cleanliness and hygiene in bakery premises.
Maintained and controlled inventory of baked goods.
Managed all baking operations professionally and handled all problems confidently.
Developed cost-effective strategies to drive bakery sales and optimize profits.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Guaranteed all baked goods were cooked according to customers tastes and needs.
Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
Established performance goals and empowered bakers to exceed targets.
Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Developed detailed plans based on broad guidance and direction.
Identified and communicated customer needs to supply chain capacity and quality teams.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Successfully managed budgets and allocated resources to maximize productivity and profitability.

Summary

Overview

Work History

Bakery Department Manager

Education

Certificate 3 in Ages Care & Disability

Bachelor of Science - Bachelor of Science in Commerce Major Management

High School Diploma -

Skills

Certification

Timeline

Bakery Department Manager

Certificate 3 in Ages Care & Disability

Bachelor of Science - Bachelor of Science in Commerce Major Management

High School Diploma -

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