Steve Doyle

· Supervision of staff performing Australian travel document personalisation duties (printing/quality assurance/dispatch)

· Allocating and coordinating workloads for all staff in order to meet daily targets

· Site Custodian for both Craigieburn and Epping facilities

· Assisting with Senior Management in the day-to-day functions of the Passport Production Centre

· Maintaining Personalisation equipment

· Training, mentoring and coaching of staff undertaking personalisation tasks

· Liaising with State and Overseas offices in the delivery of passport related matters

· LANA for Craigieburn/Epping Bulk Printing Centres

· APS6 Higher Duties when Manager (Travis Prowd) is away

· Reconciliation of daily cash/EFTPOS takings, balancing with zero errors

· Ad-hoc administration duties

· Holder and distributor of Accountable Documents (blank travel documents, Cabcharge vouchers)

· Reconciliation and auditing of Accountable Documents

· Manage and oversee 2 x cashiers

· Issuing Australian travel documents in line with passport policy and legislation

· KPI analysis and reporting for overseas posts when in Canberra (used for Head of Mission briefings)

· Scribing for weekly Passport Directors Strategic and Coordination Meetings (Canberra)

• · Processing of Superannuation contributions and Rollovers
• · Maintaining client database (new members, updating member details)
• · Providing customer service

• · Processing of Superannuation contributions and Rollovers
• · Maintaining client database (new members, updating member details)
• · Providing customer service

· Reconciliation of General Ledger Accounts and assessed accuracy

· Preparing and processing month-end journals

· Reconciliation of company accounts for credit cards, and employee expenses

· Responsible for petty cash