Summary
Overview
Work History
Education
Skills
Timeline
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Steve Giurissevich

Runaway Bay,QLD

Summary

Dynamic construction professional with a proven track record across multiple disciplinse within the construction industry. Excelling in operational leadership and conflict resolution. Expert in driving productivity and profitability while ensuring compliance with quality standards. Adept at fostering team performance and implementing continual improvement initiatives to achieve project success.

Overview

20
20
years of professional experience

Work History

Project Manager

Black Diamond Building & Construction
Gold Coast, QLD
06.2024 - Current
  • Lead meetings with internal team members, consultants, and contractors.
  • Draft the project construction schedule, and update it as the job progresses.
  • Focus on project monitoring and management by developing forecasts, and tracking expenses.
  • Monitor the progress of each project to ensure the timely delivery of deliverables in accordance with established quality standards.
  • Draft reports summarizing progress made on projects for review by the executive leadership team.
  • Identify risks associated with each project, and develop strategies for mitigating those risks.
  • Liaise with project personnel to identify and resolve problems.
  • Facilitate the resolution of conflicts between team members when necessary.
  • Provide guidance to team members regarding the tasks assigned to them.
  • Forecast, schedule, and monitor project timelines, personnel performance, and cost efficiency.
  • Negotiate with project stakeholders, or suppliers, to obtain resources or materials.
  • Communicate effectively with stakeholders to ensure project goals are met on time and within budget.
  • Maintain records of all documents related to each project, including specifications, change orders, and invoices.
  • Manage multiple projects with competing deadlines simultaneously.
  • Identify needs, and coordinate resource allocation to deliver quality standards on time and within budget.
  • Create team role responsibilities for each individual.
  • Build and establish strong partnerships with teams, vendors, and contractors.
  • Ensure compliance with applicable laws, regulations, policies, and procedures throughout the life cycle of each project.
  • Drive continuous improvement of the project delivery process by providing strong leadership.

QLD State Manager

Austech Facades Australia Pty Limited
Gold Coast/Brisbane, QLD
01.2024 - 06.2024
  • Generated new business growth aligned with the Austech strategy, through new introductions, marketing initiatives, and technical support to architects, builders, and developers.
  • Built relationships with major architectural and building firms.
  • Managed the revenue pipeline by maintaining excellent relationships with major builders, acting as a building industry liaison to ensure targeted revenue was achieved in the commercial market segment.
  • Generated continuous business growth aligned with Austech Management strategy through strategic plans, leadership in sales, project management, new product introduction, and marketing initiatives.
  • Provided customer problem-solving and commercially viable solutions.
  • Demonstrated and communicated a sense of passion, drive, and energy toward goals.
  • Demonstrated high levels of self-awareness, attention to values, and ethical behavior.
  • Created an environment that embraced change, made change happen, even if the change is radical, and helped others to accept new ideas.
  • Ensured personal compliance with all Workplace Health, Safety, and Environment requirements.
  • Ensured that all employees and third parties are aware of, and comply with, site safety policies and procedures.
  • Complied with any safety targets set by the business.
  • Where required, ensured risk assessments were conducted and the work instructions are completed.
  • Complied with all customers' safety policy requirements when visiting customer sites.
  • Achieved safety targets.
  • Eliminated safety hazards identified in the workplace.
  • Ensured that new service offers were developed in conjunction with Operations, to achieve customer requirements within the operational performance capabilities.
  • Worked with partners, suppliers, and subcontractors to ensure that the agreed objectives were achieved in executing projects successfully.
  • Ensured relevant stakeholders were informed of any issues that may have adversely impacted the performance of the business or its customers.
  • Participated in key business strategies as part of the Austech national network.
  • Established project feedback and reporting systems.
  • Collaborated with other states to establish and build relationships nationally with key builders.
  • Developed and implemented revenue growth initiatives that contributed to the achievement of revenue and profitability objectives.
  • Investigated by market research, enhanced opportunities for new and existing products in new and existing markets, not limited to Australia.
  • Developed relationships with the reputable major builders, designers, and facade engineers to ensure alignment on targeted projects.
  • Monitored competitor trends and reported relevant information to the management team.
  • Maintained knowledge of industry developments, product performance, requirements, and applications.
  • Developed and implemented revenue growth initiatives that contributed to the achievement of revenue and profitability objectives.
  • Monitored, documented, and reported market share and competitor activities in relation to increasing capabilities, quality, and price.
  • Demonstrated constructive and proactive behavior in dealing with internal and external customers.
  • Actively built the Upright profile with reputable major builders, designers, and facade engineers around Australia.
  • Developed and maintained appropriate project records, both hard copy and electronic.
  • Maintained knowledge of industry developments, product performance, requirements, and applications.
  • Kept abreast of technical, product, and legislative developments affecting the functional area.
  • Asked clients what they would like to see in a new façade.
  • Developed and built on initiatives, enabling the business to increase its market share and budgeted targets in the agreed timeframe.
  • Ongoing review, preparation, and execution of business development plans.

National Quality Manager

Built
Sydney, NSW
09.2021 - 01.2024
  • Ensure the company's quality policies and procedures comply on a national level with the requirements of ISO 9001 and client contractual requirements
  • Educate building and construction staff on quality policies and processes
  • Coordinate quality audits and inspections in conjunction with project staff and external stakeholders
  • Work with senior management in developing proactive quality management systems, processes and procedures
  • Assist all building and construction staff in setting up and monitoring site quality requirements
  • Manage and enhance the quality system to ensure integration in other departments
  • Coach, mentor, develop and support quality team members
  • Monitor the quality system, analyse outcomes and provide recommendations for system enhancements
  • Deliver process improvement initiatives with the aim of improving business and service outcomes
  • Deliver projects with a focus on compliance and best practice principles

Quality Manager, Northern Region

Built
Sydney
06.2020 - 09.2021
  • Assist Construction Projects with setting up and implementing quality processes/tools at key project delivery milestones (i.e. precommencement, design, submittals, construction delivery, commissioning, completion handover, defecting)
  • Reviewing the preparation of Management Plans
  • Assist the project teams with the review of trade specification and project specific ITPs for high-risk trade packages
  • Assist the project teams with the vetting of subcontractor QA plans and ITP submissions during the initial on boarding process
  • Internal QA compliance auditing of projects at key milestones as per quality system requirements
  • Audit Subcontractors, suppliers, product manufacturers
  • Routine site walks and quality surveillance monitoring
  • Provide quality support for trade-by-trade specification progress tracking
  • Assist project teams with closeout of non-conformities and quality incidents

Quality Manager

Built
Sydney
08.2017 - 06.2020
  • Assist Construction Projects with setting up and implementing quality processes/tools at key project delivery milestones (i.e. precommencement, design, submittals, construction delivery, commissioning, completion handover, defecting)
  • Reviewing the preparation of Management Plans
  • Assist the project teams with the review of trade specification and project specific ITPs for high-risk trade packages
  • Assist the project teams with the vetting of subcontractor QA plans and ITP submissions during the initial on boarding process
  • Internal QA compliance auditing of projects at key milestones as per Built QMS
  • Audit Subcontractors, suppliers, product manufacturers
  • Routine site walks and QA surveillance monitoring
  • Provide QA support for trade-by-trade specification progress tracking
  • Assist project teams with closeout of non-conformities and quality incidents

Quality Assurance Manager - Defence

BGIS
Sydney
11.2016 - 08.2017
  • Providing quality assurance expertise to the contract
  • Maintain processes, procedures and records to ensure that current best practice and ISO 9001 accreditation is achieved
  • Develop and create new and existing quality control processes and procedures
  • Manage internal and external audits including the action request process and system, working alongside the WHS Manager, Compliance Supervisor and Compliance Officers
  • Ensure that continuous improvement is achieved in service quality by developing audits and customer surveys
  • Develop and deliver scheduled and ad-hoc training on Brookfield Global Integrated Solutions management systems, auditing requirements and quality assurance processes
  • In conjunction with contract managers prepare and manage customer surveys regarding service delivery
  • Prepare auditing schedules, audit templates and quality standards to monitor and control the quality of services provided to Defence
  • Lead routine audits and audit teams and make recommendations to ensure compliance with relevant contract and legislative requirements
  • Gather and analyse audit data and make recommendations regarding quality outcomes and compliance with quality assurance requirements
  • Prepare reports on audit findings and make appropriate recommendations for future action, in accordance with contract and legislative requirements
  • Maintain accurate and comprehensive records of audit activities, findings and decisions, in accordance with policies and procedures
  • Liaise and negotiate with stakeholders, including industry representatives, about audit-related matters
  • Ensure compliance with relevant laws, regulations, codes and standards
  • Foster and maintain positive working relationships with clients, client subcontractors, suppliers and consultants.
  • Assist in the management of the contract and service delivery in accordance with Contract KPI's & client expectations
  • Assist in the preparation and provision of monthly reports and information as required

Quality and Compliance Manager

Broadspectrum
Sydney
04.2016 - 01.2017
  • Ensure systems and processes as documented in the Service Delivery Quality Management Plan (SDQMP) are complied with and that ongoing review of the SDQMP is undertaken and any changes are communicated to relevant stakeholders accordingly
  • Ensure the requirements of the Performance Management Framework in particular the KPIs for Service Quality are being monitored, managed and reported in accordance with the terms of the contract
  • Manage the Team to ensure the audit regime is being followed, appropriate corrective/preventive action is applied and that effectiveness of resolutions are measured
  • Assist in the development, maintenance, control and implementation of quality management systems that comply with the contract requirements, relevant AS/NZ and industry standards and all other policies and procedures
  • Provide technical support to staff and subcontractors to ensure that the AMS Maintenance Work Requirements, Technical Specifications and Asset Standards are adhered to
  • Collaborate with the Management Team, other contract personnel, LAHC and NCC to assist with the development of appropriate training and education material for staff and subcontractors. Ensure content is timely and meaningful, and conveys a message that is aligned to the strategic objectives of the contract
  • Manage the operational trends analysis process to ensure that high-risk and recurring trends in service delivery are identified and management controls are put in place in coordination with the operations team
  • Oversight of all compliance investigations as directed by the Senior Contract Manager and ensure timely and accurate reporting is achieved
  • Manage the timely issue of quality and compliance reports and compliance bulletins and ensure data integrity thereof
  • Review audit processes, documented procedures and schedules to ensure targets are met and that opportunities for improvement are identified

Service Delivery Manager

Spotless
Sydney
03.2015 - 04.2016
  • Company Administration functions
  • Program and Project Management
  • Budget Development and Financial Management
  • Strategic and Operational Analysis
  • Business Planning
  • Staff development and succession planning
  • Service and system redesign
  • Human Resource Management/Workplace Relations/Recruitment
  • Policy and Procedure analysis and development
  • Asset & Logistics Management
  • Key stakeholder and client relationship management
  • Development/Implementation/Management of key performance indicators
  • Quality Improvement
  • WHS&E Implementation/Management

Contract Operations Manager - PPP

Spotless
Sydney
12.2011 - 03.2015
  • Manage all contractual obligations relating to the Bonnyrigg PPP Contract
  • Establishment and maintenance of effective client relationships
  • Regularly meet with the client and formally review contract performance, and, in association with the client, identify enhancements to service delivery and contract outcomes
  • Ensure the services specified under the contract are delivered in accordance with contract KPIs and corporate safety procedures
  • Monitor contract performance through analysing service delivery against contract requirements and financial performance of the contract
  • Responsible for administration of company resources across the contract
  • Ensure the minimisation of cost overruns, and that services are delivered on time and within budget
  • Develop budgets and actively seek methods to provide best cost alternatives and continuous improvement
  • Implementation of the Contract Improvement Plan
  • Responsible for an inclusive management approach that recognises the existing skills of the management team and for undertaking performance reviews with individual team members
  • Personal development of team members. Ensuring staff are adequately trained, skills are developed and opportunities for growth are provided through succession planning to maximise retention of resources within the organisation
  • Adhere to all company policies including Quality Assurance and Work Health and Safety
  • Consolidation of the Contract Improvement Plan (CIP)
  • Completion of CIP
  • Demonstrable system & procedural understanding of the Spotless Subcontractor
  • Manage resources and maximise productivity through measurable performance outcomes
  • Prepare & further develop internal and client performance reports
  • Represent the Company at forums and client meetings
  • Minimise commercial, WHS & E risk to Company, employees and client
  • Manage contract P&L and budgets as per Spotless corporate requirements
  • Manage all recruitment and employee performance reviews
  • Monitor and analyse contract performance to achieve contract KPIs
  • Maintaining quality client relationships
  • Business Development assistance with tendering for new contracts

Project Manager - Land and Housing Contract

Spotless
Sydney
06.2006 - 12.2011
  • Project manage maintenance contract for 4,500 properties within the Macarthur region. Projects ranging from minor to major works for example bathroom upgrades in blocks of units, disabled modifications, major roof works, sewer rebuilds to complete re-build
  • Acquisition of tenders/supplying scope of works/programs/legals such as statutory declarations/progress payments/final handovers
  • Responsible for a team Works Supervisors and a pool of up to 150 Subcontractors including but not limited to carpenters, plumbers, electricians, painters, locksmiths, cleaners, glaziers, asbestos removal, concreters, roofers, pest control etc
  • Select, negotiate with and allocate Subcontractors to service the contract per individual work order
  • Monitor and review Subcontractor performance across the contract
  • Manage the delivery of planned maintenance work in the team zones
  • Meet with client representatives regularly to review performance
  • Monitor weekly reports issued to the client
  • Supervise the day-to-day activities of Work Supervisors
  • Oversee the completion of non-compliance notifications directed at my team and Works Supervisors
  • Collate Works Supervisor's site audits for the week and distribute to Risk Support
  • Verify the quality of site files prior to forwarding them to Claim Compliance for sending to client and filing
  • Ensure that the teams weekly and monthly budget is attained, monitor cost control, profit margins etc
  • Recruiting and training my own staff/supply with contracts/specifications etc
  • Performance management including counselling and if necessary termination of staff
  • Conduct toolbox meetings for all staff and subcontractors
  • Weekly meetings team meetings to track performance/audits/late orders etc
  • OH&S, Risk Management
  • Client and Management Presentations

Work Supervisor - Land and Housing Contract

Spotless
Sydney
11.2005 - 06.2006
  • Ensure the quality of all testing, training, processes, systems, environments, and manage the day-to-day delivery of maintenance services through the effective supervision of Subcontractors
  • Undertake inspections of completed works
  • Provide technical advice to client personnel as required
  • Signoff individual items as invoiced from the Subcontractors
  • Monitor Subcontractors to ensure compliance with health, safety, environmental and policies and procedures

Education

Carpentry and Joinery - Certificate III

Tafe
Sydney

Information Technology - Diploma, Network Engineering

TAFE
Sydney

Lead Auditor Training - ISO 19011:2018

SAI GLOBAL
Sydney

Auditing a Quality Management System - ISO 9001:2015

SAI GLOBAL
Sydney

Skills

  • Strong operational & technical leadership
  • Ability to strengthen team performance
  • Problem solving and conflict resolution
  • Excellent customer service skills
  • Strong focus on productivity & profitability
  • Strive for continual improvement
  • High attention to detail

Timeline

Project Manager

Black Diamond Building & Construction
06.2024 - Current

QLD State Manager

Austech Facades Australia Pty Limited
01.2024 - 06.2024

National Quality Manager

Built
09.2021 - 01.2024

Quality Manager, Northern Region

Built
06.2020 - 09.2021

Quality Manager

Built
08.2017 - 06.2020

Quality Assurance Manager - Defence

BGIS
11.2016 - 08.2017

Quality and Compliance Manager

Broadspectrum
04.2016 - 01.2017

Service Delivery Manager

Spotless
03.2015 - 04.2016

Contract Operations Manager - PPP

Spotless
12.2011 - 03.2015

Project Manager - Land and Housing Contract

Spotless
06.2006 - 12.2011

Work Supervisor - Land and Housing Contract

Spotless
11.2005 - 06.2006

Carpentry and Joinery - Certificate III

Tafe

Information Technology - Diploma, Network Engineering

TAFE

Lead Auditor Training - ISO 19011:2018

SAI GLOBAL

Auditing a Quality Management System - ISO 9001:2015

SAI GLOBAL

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Steve Giurissevich