Steve Haslam

Building on my previous experience, I:

• Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
• Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximising profits while minimising time on market.
• Coordinated appointments with buyers, sellers and other relevant parties to show buyers and tenants prospective homes.
• Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
• Established a loyal customer base by providing personalised attention, addressing concerns promptly, and exceeding expectations.
• Facilitated smooth transactions by coordinating with various stakeholders including inspectors, valuers, solicitors and conveyancers to finalise sales.
• Provided expert guidance on property improvements to enhance value prior to sale or rental listings.
• Expanded client base through targeted networking efforts and referral programs, resulting in increased business opportunities.
• Managed daily operations for a successful small business with a rent roll of approximately 300 permanent rentals, ensuring efficient processes and quality services.
• Created financial plans and budgets to optimise resources, track expenses, and ensure profitability.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Participated actively in local community events o and supporting organisations as a way to give back while expanding brand visibility and credibility.

• Generated leads for sales and rental properties through cold calls and referrals.
• Stayed abreast of local market trends to provide expert advice to clients seeking investment opportunities or new homes.
• Created professional ad-copies for listings to detail and highlight property features to increase sales chances.
• Leveraged extensive industry knowledge to guide clients through the home buying or selling process seamlessly.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Managed contracts, negotiations, and all aspects of sales accurately and efficiently to finalise purchases and exceed customer expectations.
• Provided exceptional customer service throughout each transaction, earning positive feedback from both buyers and sellers.
• Implemented effective sales strategies that resulted in increased market share within the territory assigned.
• Maintained strong professional relationships with clients and all parties.
• Established a referral network of satisfied clients, leading to increased business growth through word-of-mouth recommendations and becoming the leading local agent.