Steve Lazaridis
Warwick,WA
Summary
Dynamic Sales Consultant with a proven track record at Prestige Tile Gallery, adept in CRM proficiency and persuasive communication. Excelled in fostering client relationships and strategic planning, achieving consistent sales growth. Skilled in negotiation and territory expansion, demonstrated through surpassing sales targets and spearheading territory growth initiatives.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Prestige Tile Gallery
01.2016 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
WA State Sales Manager
Workit Work Wear
08.2009 - 10.2016
- Negotiated favourable contract terms with vendors and partners, reducing costs while maintaining superior quality standards.
- Built relationships with customers and community to establish long-term business growth.
- Analyzed competitor activities to identify opportunities for differentiation and capitalize on market gaps.
- Led a high-performing sales team for exceptional results through coaching, mentoring, and performance management.
- Optimized inventory levels by collaborating closely with supply chain teams to ensure timely delivery of products in line with demand forecasts.
- Drove revenue growth by identifying upselling and cross-selling opportunities within existing accounts while maintaining a relentless focus on new business acquisition.
- Conducted regular performance evaluations for team members to identify areas of strengths and opportunities for improvement, resulting in tailored development plans.
- Developed strong relationships with key clients, resulting in long-term partnerships and increased account loyalty.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Prepared sales presentations for clients showing success and credibility of products.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
High School Diploma -
Balcatta Senior High School
Balcatta, WA12.1991
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Persuasive Communication
- Prospecting skills
- Closing Techniques
- Strategic Planning
- Consultative Sales
- Sales Strategies
- Sales Analysis
- Customer liaison
- Customer oversight
- Territory Management
- Project Management
- Territory expansion
- Customer Relationship Building
- Customer Success Management
- Negotiation Tactics
- Territory Growth
- Lead prospecting
- Client Account Management
- Sales strategy development
Timeline
Sales Consultant
Prestige Tile Gallery
01.2016 - Current
WA State Sales Manager
Workit Work Wear
08.2009 - 10.2016
High School Diploma -
Balcatta Senior High School
Similar Profiles
Robert N. DionRobert N. Dion
Store Manager of Operations at Tile Gallery Inc.Store Manager of Operations at Tile Gallery Inc.
Jeff DeanJeff Dean
Branch Manager at Interceramic Tile-Stone GalleryBranch Manager at Interceramic Tile-Stone Gallery
Staun RasmussenStaun Rasmussen
National Sales Manager at Kaolin Tile GalleryNational Sales Manager at Kaolin Tile Gallery