Steve Lazaridis
Perth,WA
Summary
Dynamic Sales Manager with a proven track record at Workit Workwear, excelling in strategic planning and customer relationship management. Consistently achieved KPIs by leveraging consultative sales techniques and optimizing inventory levels, driving revenue growth and fostering long-term client partnerships. Recognized for exceptional negotiation skills and commitment to superior customer experiences.
Overview
29
29
years of professional experience
Work History
Sales Consultant
Prestige Tile Gallery
01.2016 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Manager
Workit Workwear
08.2009 - 10.2016
- Negotiated contract terms with vendors and partners, reducing costs while maintaining superior quality standards.
- Built relationships with customers and community to establish long-term business growth.
- Analyzed competitor activities to identify opportunities for differentiation and capitalize on market gaps.
- Optimized inventory levels by collaborating closely with supply chain teams to ensure timely delivery of products in line with demand forecasts.
- Drove revenue growth by identifying upselling and cross-selling opportunities within existing accounts while maintaining a relentless focus on new business acquisition.
- Developed strong relationships with key clients, resulting in long-term partnerships and increased account loyalty.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Prepared sales presentations for clients showing success and credibility of products.
- Also led a successful sales team by providing motivational coaching and performance-based incentives.
Salesperson
Image Agencies
11.2002 - 04.2009
- My experience working in the sports store splurged a enjoyment of selling clothing which placed me at Image Agencies where I sold from a range of, Corporate, Casual Clothing, Tradie Workwear gear.
- Working at Image Agencies was an eye opener to establishing sales techniques and financially budgeting targets.
- I worked to build a numerous amount of loyal customer relationships which aided in many additional sales.
- By closely collaborating with our team we were able to boost sales goals and establishing a supportive work environment.
Sales Assistant
Mirrabooka Sports Store
05.1999 - 08.2002
- Moving on into my later 20's I pursued selling clothing including but not limited to runners, casual shoes, jackets, cycling gloves and eyewear.
- Through working with clothing it allowed me not only grow as a person but also to use my strengths and learning how to sell different products to those customers.
- The relationships I built through this job allowed me to have the ability of working with those same people in later jobs I was fortunate enough to obtain and also make friends that I still have to this day.
- I would go out of my way to help customers locate missing products by personally checking the shelves and also checking the store system for merchandise at other sites to aid in a satisfied customer.
Sales Representative
Salute Natural Spring Water
01.1996 - 08.1999
- My first real understanding of sales and what it takes to sell a product was in my early 20's learning to sell water to households and businesses. Being able to look a potential customer in the eye and be able to feel comfortable in talking about selling.
- I created an atmosphere where my clients felt comfortable to address any concerns or problems they had with exceptional service.
- I assisted in expanding the customer base through cold calling, networking, and relationship building.
- I increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma -
Balcatta Senior High School
Balcatta, WA12-1991
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Product and service knowledge
- Prospecting skills
- Closing Techniques
- Strategic Planning
- Consultative Sales
- Sales Strategies, Analysis and Development
- Territory Management
- Project Management
- Negotiation Tactics
- Lead prospecting
- Client Account Management
Timeline
Sales Consultant
Prestige Tile Gallery
01.2016 - Current
Sales Manager
Workit Workwear
08.2009 - 10.2016
Salesperson
Image Agencies
11.2002 - 04.2009
Sales Assistant
Mirrabooka Sports Store
05.1999 - 08.2002
Sales Representative
Salute Natural Spring Water
01.1996 - 08.1999
High School Diploma -
Balcatta Senior High School
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