Summary
Overview
Work History
Skills
Interests
Timeline
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Steve Martin

Steve Martin

180 Military Rd Port Kembla,NSW

Summary

Dynamic leader with a proven track record in the printing industry over 6 years at Guana Graffix and Bush Barrier, enhancing operational efficiency and fostering customer relationships. Expert in business process improvement and adept at human resources management, I've significantly increased sales growth and nurtured lasting client connections. Skilled in project management, I drive business strategies that result in measurable achievements.

Overview

12
12
years of professional experience

Work History

Business Operations Consultant

Guana Graffix
04.2023 - Current
  • Collaborated with clients to target issues and uncover methods that would increase operational efficiency both in our production factory and onsite.
  • Increased sales growth through staff training and streamlining the entire sales process.
  • Working with staff to implement processes and procedures to improve overall efficiency in operations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritisation skills.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created and managed project plans, timelines and budgets.
  • Evaluated customer needs and feedback to drive product and service improvements.

Director

Bush Barrier Pty Ptd
11.2018 - Current
  • Began this business in late 2018 after identifying a gap in the market while completing a "Big Lap" around Australia with my family. After 9 months of R and D we were ready to launch the product and have experienced huge sales growth since. Bush Barrier has now sold over 5000 kits worldwide since it's creation. For the first 3 years all kits were printed, cut, packed and shipped by a small team in our Warrawong factory. As sales grew rapidly, production was outsourced to streamline the company activities. Bush Barrier is now fully automated with my wife Skye now handling administrative duties along with an employed graphic designer. I continue to have a small input into the direction of Bush Barrier but I prefer to let Skye control it's operations.

Owner

Smart In Healthcare
07.2015 - 01.2018
  • Created this business in 2015 after being introduced to the Healthcare supply market by a friend. Rapidly grew sales and a loyal customer base including high profile private hospitals, nursing home groups, clubs and hotels etc. Distributed products such as cleaning chemicals, kitchenware, washroom necessities etc. Sold this business in late 2018 and took the opportunity to travel Australia prior to my children starting school.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Spare Parts Manager

Jetstar Airways
02.2013 - 07.2015
  • Interfaced with parts warehouse on internal purchase orders and deliveries to expedite processing for urgent requests.
  • Strategised parts multi-sourcing to diversify supply chain management and form long-term relationships with pool of reliable vendors.
  • Monitored order cycle, ordered OEM parts and completed corresponding paperwork to maintain adequate stock levels.
  • Collaborated with aircraft engineers to provide timely and accurate parts fulfillment.
  • Provided timely, insightful and accurate reports to upper management.
  • Rearranged parts department to better serve changing trends and keep workspaces organised.

Skills

  • Business process reengineering
  • Human Resources Management
  • Operations Management
  • Project Management
  • Business process improvement
  • Operational Efficiency
  • Customer Relationships
  • Corporate Communications

Interests

In my spare time I enjoy an active outdoor lifestyle spending time with my wife and 2 children

Timeline

Business Operations Consultant

Guana Graffix
04.2023 - Current

Director

Bush Barrier Pty Ptd
11.2018 - Current

Owner

Smart In Healthcare
07.2015 - 01.2018

Spare Parts Manager

Jetstar Airways
02.2013 - 07.2015

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Steve Martin