Steve Musico
Sunshine Coast
Summary
Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in customer retention, sales forecasting, and project management.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Eurostyle Group
03.2024 - Current
- Developed strategic partnerships to expand market presence and drive revenue growth across multiple regions.
- Analyzed market trends to identify new business opportunities and inform strategic planning initiatives.
- Led cross-functional teams in executing regional marketing campaigns, enhancing brand visibility and customer engagement.
- Conducted competitive analysis to refine business strategies and maintain market leadership in dynamic environments.
- Facilitated training sessions on best practices for business development, increasing team performance and collaboration across regions.
- Developed key partnerships for increased revenue generation with strategic alliances and joint ventures.
- Delivered presentations at industry conferences and networking events to promote company offerings and establish thought leadership positioning within the market space.
- Achieved sales growth by creating and implementing effective marketing strategies.
- Provided regular performance reports to senior management, offering insights into areas of success as well as potential improvement opportunities.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Business Owner & Restaurateur
Confessions Bar & Eatery
01.2019 - 02.2024
- Established operational processes to enhance productivity and reduce costs across all business functions.
- Developed strategic marketing initiatives that increased brand awareness and customer engagement.
- Managed financial forecasting, budgeting, and reporting to ensure fiscal responsibility and sustainability.
- Implemented inventory management systems that streamlined supply chain operations and improved order fulfillment efficiency.
- Led staff training programs, fostering skill development and promoting a collaborative work environment.
- Negotiated contracts with suppliers to secure favourable terms and maximize profitability for the business.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favourable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Analyzed market trends to identify opportunities for growth and adapt business strategies accordingly.
- Cultivated strong relationships with clients, ensuring high levels of satisfaction and long-term loyalty.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Senior Head Coach/President/Director of Coaching
Hinterland Blues AFL Football Club
01.2016 - 01.2019
- Developed and implemented training programs to enhance player skills and performance.
- Analyzed game strategies, adapting approaches based on team strengths and opponent weaknesses.
- Mentored coaching staff, fostering professional growth and ensuring consistent coaching philosophies.
- Conducted post-game reviews, providing constructive feedback to players for continuous improvement.
- Led pre-season conditioning camps, enhancing team fitness levels before competitive play.
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
Business Development Manager QLD
Nikpol
01.2016 - 01.2019
- Developed and implemented strategic partnerships to enhance market presence and drive revenue growth.
- Analyzed market trends to identify new business opportunities and inform strategic planning initiatives.
- Fostered relationships with key stakeholders to promote collaboration and alignment across departments.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Represented company and promoted products at conferences and industry events.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Reduced time to market for new products by optimizing development and approval processes.
State Manager QLD
Independent Fuel Retailer
01.2015 - 01.2016
- Led statewide operations, ensuring compliance with fuel regulations and safety standards.
- Developed training programs for staff, enhancing service quality and operational performance.
- Implemented strategies to optimize inventory management and distribution efficiency.
- Analyzed market trends to inform pricing strategies and promotional campaigns.
- Collaborated with marketing teams to launch new product initiatives across retail locations.
- Monitored financial performance, identifying areas for cost reduction and revenue growth.
- Fostered relationships with suppliers, negotiating contracts to improve service delivery terms.
- Oversaw multi-site team performance, driving continuous improvement in customer satisfaction scores.
- Managed a team of Regional Managers, providing guidance and support for their professional growth.
- Supported the successful launch of new products by coordinating marketing campaigns and promotional events across the region.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Oversaw risk management initiatives, minimizing potential threats to the organization''s reputation or financial stability.
- Maintained open lines of communication with all stakeholders, ensuring alignment on goals and expectations throughout the organization.
- Tracked performance to identify deficiencies and adjust management strategies.
- Partnered with senior staff to develop annual and quarter plans and budgets.
- Mentored junior managers as part of succession planning efforts, sharing knowledge and expertise within the organization.
- Managed and guided staff through daily and special project work.
National Category Manager
Independent Fuel Retailer
05.2013 - 01.2015
- Led national category strategy to optimize product assortment and enhance customer satisfaction.
- Developed and implemented pricing strategies, improving competitive positioning across regional markets.
- Conducted market analysis to identify trends, informing strategic decision-making for product launches.
- Collaborated with suppliers to negotiate contracts, ensuring favourable terms and product availability.
- Improved assortment planning through continuous evaluation of product performance metrics against set targets, adjusting plans as necessary for optimal results.
- Evaluated competitive landscape regularly, staying up-to-date on industry trends and competitor activities in order to stay ahead of the curve in an ever-changing marketplace.
- Streamlined communication processes between various departments to improve the flow of information and facilitate a collaborative working environment for more effective decision making.
- Optimized national category sales by developing and implementing strategic plans.
- Developed promotional campaigns for specific products within the category, driving sales growth and increased customer engagement.
- Managed cross-functional teams to execute promotional campaigns, driving brand visibility and sales growth.
- Identified areas of improvement within supply chain processes, streamlining operations for increased efficiency and cost savings.
- Established strong relationships with suppliers, negotiating favourable contracts to reduce costs and improve profit margins.
- Ensured optimal inventory levels, utilizing demand forecasting and inventory management techniques.
- Managed budgets effectively, ensuring allocated funds were used efficiently to drive maximum ROI on investments made within the national category.
- Incorporated suggested changes to layouts and promotions to drive sales.
Telstra Dealer Category and Business Development Manager
Retravision Southern
10.2008 - 05.2013
- Streamlined sales processes, enhancing customer satisfaction and improving transaction efficiency.
- Trained and mentored new staff on operational procedures and customer service standards.
- Analyzed sales trends to inform purchasing decisions and improve product offerings.
- Implemented promotional strategies that increased product awareness and drove sales growth.
- Coordinated with suppliers to ensure timely delivery of products, maintaining optimal stock levels.
- Developed training materials for staff onboarding, fostering a knowledgeable workforce focused on excellence.
- Developed strategic partnerships to enhance market presence and drive revenue growth.
- Identified new business opportunities through market research and competitive analysis.
- Reduced time to market for new products by optimizing development and approval processes.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
Education
Level One Accredited - Australian Rules Football Coaching
Australian Football League
Victoria/Queensland 01-2025
Double Diploma - Business and Management
Box Hill Institute of Tafe
01.2010
Occupational Preparatory Course - Literacy & Numeracy
Swinburne University
Croydon North, VIC01.2008
Qualified - Baking and Pastry Chef
William Angliss Institute of TAFE
Melbourne, VIC01.2004
Skills
- Business to Business selling experience
- Supplier Negotiation
- Buying and negotiating
- Trading term and contract negotiation
- Sales training
- Customer service
- Strong marketing knowledge
- Strong retail knowledge
- People leading and development skills
- Profit management and analysis
- Team leadership
Accomplishments
- Exceeded 37% growth in sales from 2008 to 2010(Retravision)
- Coordinated 20.76% growth in sales 2013 to 2014 (Independent Fuel Retailer)
- Established 28% growth in supplier income 2014 (Independent Fuel Retailer)
- Implement Branded Mobile Phone accessories Nationally (Independent Fuel Retailer)
- Headed Electronic Gift Card System roll out to 294 site Australia wide ($16M Category worth)
- Managed MoneyGram (Money Transfer) trial roll out to 11 trial sites
- Total Rebrand of Hinterland AFL Football Club
- 2016/17 Senior AFL Coach (Hinterland AFL Football Club)
- 2017 Director of Coaching (Hinterland AFL Football Club)
- 2017 Senior President (Hinterland AFL Football Club)
Timeline
Business Development Manager
Eurostyle Group
03.2024 - Current
Business Owner & Restaurateur
Confessions Bar & Eatery
01.2019 - 02.2024
Senior Head Coach/President/Director of Coaching
Hinterland Blues AFL Football Club
01.2016 - 01.2019
Business Development Manager QLD
Nikpol
01.2016 - 01.2019
State Manager QLD
Independent Fuel Retailer
01.2015 - 01.2016
National Category Manager
Independent Fuel Retailer
05.2013 - 01.2015
Telstra Dealer Category and Business Development Manager
Retravision Southern
10.2008 - 05.2013
Double Diploma - Business and Management
Box Hill Institute of Tafe
Level One Accredited - Australian Rules Football Coaching
Australian Football League
Occupational Preparatory Course - Literacy & Numeracy
Swinburne University
Qualified - Baking and Pastry Chef
William Angliss Institute of TAFE
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