Steve Owles
Dingley Village,Australia
Summary
Dynamic sales leader with a proven track record at SMC CORPORATION, adept in strategy development and consultative selling. Excelled in staff management and business growth, increasing revenue through innovative sales strategies. Skilled in using databases for market analysis, demonstrating a professional demeanor and relationship-building prowess to exceed sales targets.
Overview
36
36
years of professional experience
Work History
Regional Sales Manager
SMC CORPORATION
Melbourne / Notting Hill, VICTORIA
06.2020 - Current
- Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Organized trade shows, exhibitions, and other events to showcase products.
- Supported sales team members to drive growth and development.
- Ensured compliance with company policies and procedures related to regional sales operations.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Coached, developed and motivated team to achieve revenue goals.
- Implemented effective territory management techniques across the region.
- Worked with cross-functional teams to achieve goals.
- Partnered closely with marketing team to ensure successful execution of promotional campaigns in the region.
Area Sales Manager & Distribution Representative
SMC Corporation (Australia) Pty Ltd
Victoria, Australia
06.2012 - 06.2020
- Managing and overseeing the distribution network throughout Victoria and Tasmania
- Improving and progressing Distribution channels through brand and market awareness
- Oversaw sales, marketing, and business development initiatives.
- Manage the CRM database to ensure all opportunities are captured and measured
- Penetrated new markets by investigating competitor products, services, and trends.
- Attended trade shows, conferences, and industry events to network and promote products.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Liaise with other company departments to ensure that requirements of imported products are met and delivery dates are achieved
- Identified new business opportunities within the region through networking activities.
- Provided detailed sales reports and revenue forecasts to senior management.
Sales Engineer / Technical Sales
SMC Pneumatics (N.Z) Ltd
Christchurch, New Zealand
05.2002 - 12.2012
- Managing, growing and developing a sales territory
- Understood market dynamics to optimize product positioning.
- Develop competitive pricing strategies in order to compete in these markets
- Track competitors' activities and market trends for executive reports.
- Provide monthly sales reports to the management team
- Consistently met and exceeded established sales budget.
- Demonstrated consistently high level of activity to identify new opportunities.
- Developed and showcased proposals for existing customers.
- Coordinated closely with engineering teams to ensure timely delivery of projects according to customer requirements.
- Reviewed existing processes and procedures related to sales operations; suggested improvements where needed.
- Drafted, presented and responded to proposals for specific customer requirements with industry-specific solutions.
- Conferred with customers and engineers to assess equipment needs and determine system requirements.
- Documented account activities and generated sales reports.
- Prepared and delivered responses to RFPs (Requests for Proposal), ensuring technical accuracy and competitive positioning.
Sales Supervisor
Blackwoods
Christchurch, New Zealand
01.1995 - 01.2002
- Supported branch management efforts to drive target revenue goals.
- Supervised cross-functional teams comprising of customer service, administration, and warehouse staff.
- Enhanced customer relationships by providing dedicated support.
- Follow up outstanding purchase orders and update estimated delivery dates
- Evaluated and selected suppliers to ensure alignment with Blackwood’s quality, delivery, service, and pricing standards.
- Ensured resolution of client issues through detailed investigation and effective communication.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Managed inventory levels at store locations according to corporate guidelines.
- Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
- Supported sales team members to drive growth and development.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Sales Co-ordinator
Dunlop Flow Technology
Christchurch, New Zealand
01.1994 - 01.1995
- Managed intake and processing of customer orders.
- Managed inbound and outbound stock movements.
- Conveyed product-related information, including supply challenges, to customers and Area Sales Manager.
- Conducted routine inventory assessments and documented discrepancies.
- Ensured proper authorization of all purchase orders.
- Cultivated strong partnerships with preferred suppliers to streamline deliveries.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Input customer data into system, updating information regularly with changes to buying habits.
- Processed orders received from customers within specified timelines.
- Worked effectively in team environments to make the workplace more productive.
Sales Clerk
Alfa Gomma Ltd
Christchurch, New Zealand
01.1993 - 01.1994
- Managed all activities in South Island Warehouse.
- Processed orders through phone calls and direct interaction.
- Collaborated with sales personnel to update clients on order advancements.
- Adapted to varied assignments aligned with managerial needs.
- Prepared merchandise for shipment according to company policy ensuring correct packing materials were used.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Answered customer inquiries regarding product features, pricing, and availability.
- Facilitated inventory and stock management to replenish inventories and minimize excess.
- Maintained current and accurate inventory with cycle counts and audits.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Storeman / Part Time Sales Representative
Hamal Industries Ltd
Christchurch, New Zealand
01.1989 - 01.1993
- Executed multiple tasks related to warehouse operations.
- Conducted product dispatch efficiently ensuring accuracy.
- Facilitated client engagement through part-time sales calls.
- Managed order processing and tracking functions efficiently.
- Delivered effective support to Field Managers, Workshop, and systems.
- Operated forklift to move materials around the warehouse.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Organized storage area to ensure efficient stock management.
- Received and inspected incoming goods, ensuring accuracy of shipments.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
The Counsellor Salesperson - Sales Training Course
SMC Pneumatics (Australia) Pty Ltd
Victoria02.2025
Diploma in Sales - Sales and negotiating based training
SMC Pneumatics (N.Z) Ltd
Christchurch02.2025
Introduction to Pneumatics Automations - Properties of compressed air and its application, System components, compressed air theory, compressed air production, purifications and distribution, Reading and design of control circuitry and fault finding of control
SMC Pneumatics (N.Z) Ltd
Christchurch02.2025
Microsoft Excel Course Level 1 -
ACE
Christchurch01.2007
Certification in Computer Aided Design (EQL 4) - Computer Aided Design 1 / Result A
Christchurch Polytechnic Institute of Technology
Christchurch01.2002
Skills
- Database Management
- Strategy development
- Staff management
- Client Presentations
- Effective Conflict Management
- Sales initiatives and techniques
- Business development and planning
- Consultative and relationship selling
- Sales channel management
- Market and competitive analysis
- Business growth management
- Budget management
- Sales coaching
Accomplishments
2013-2014, Achieved end of year financial targets and increased market share within sales sector over and above requirements., 2002-2012, Achieved every year, end of year financial targets and increased market share within sales sector over and above requirements., 2004, Obtained Diploma in Sales through SMC Pneumatics N.Z Ltd., 2002, Completed and passed SMCT.P1 Introduction to Pneumatic Automation Training Course., 2000, Obtained Cesco Forklift License., 1995, Obtained New Zealand Drivers License.,
Hobbies and Interests
- Football (Liverpool Supporter)
- Gym
- Jiu Jitsu
- Cycling
- Music
- Spending time with Bentley my dog
- Enjoying life with family and friends
Personal Information
Marital Status: Married with two older Children
Qualifications
Wilson Learning: The Counsellor Salesperson, Wilson Learning: The Counsellor Salesperson Refresher, SMC Pneumatics: Diploma in Sales, Sales and Negotiating and ACE Solution Selling, Regional Sales and Branch Awards – SMC Pneumatics
References
Available upon request
Timeline
Regional Sales Manager
SMC CORPORATION
06.2020 - Current
Area Sales Manager & Distribution Representative
SMC Corporation (Australia) Pty Ltd
06.2012 - 06.2020
Sales Engineer / Technical Sales
SMC Pneumatics (N.Z) Ltd
05.2002 - 12.2012
Sales Supervisor
Blackwoods
01.1995 - 01.2002
Sales Co-ordinator
Dunlop Flow Technology
01.1994 - 01.1995
Sales Clerk
Alfa Gomma Ltd
01.1993 - 01.1994
Storeman / Part Time Sales Representative
Hamal Industries Ltd
01.1989 - 01.1993
The Counsellor Salesperson - Sales Training Course
SMC Pneumatics (Australia) Pty Ltd
Diploma in Sales - Sales and negotiating based training
SMC Pneumatics (N.Z) Ltd
Introduction to Pneumatics Automations - Properties of compressed air and its application, System components, compressed air theory, compressed air production, purifications and distribution, Reading and design of control circuitry and fault finding of control
SMC Pneumatics (N.Z) Ltd
Microsoft Excel Course Level 1 -
ACE
Certification in Computer Aided Design (EQL 4) - Computer Aided Design 1 / Result A
Christchurch Polytechnic Institute of Technology
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