Steve Ralphs
Summary
Extensive background in broad HR generalist roles both in green fields & established organisations. With proven capability in strategic & operational HR challenges, I have experience in building HR functions for start ups to multi national multi site businesses.
Results oriented while juggling multiple & competing demands. I thrive on driving a team that is outcome focused, driven by measurements & progression.
My ideal role sees me working in both a strategic & operational mode, utilising my passion for developing an HR team ideally within a multi site business preferably across APAC or ANZ.
Overview
23
23
years of professional experience
Work History
Human Resources Manager
St Vincent's Private Hospital & Griffith Hospital
12.2018 - Current
- Designed & built a lean cost effective HR function in a traditional business
- Partnered with unions to navigate a way through 12 months of industrial action whilst successfully negotiating Enterprise Agreements for clinical and non clinical staff
- Developed a new Enterprise Agreement after the cessation of a zombie agreement
- Established a succession planning framework
- Assisted with workforce planning & engagement whilst the Hospital was operating in a Covid environment
- Led staff engagement programs
- Identified & resolved significant gaps in a Shared Service Payroll
- Led people processes when outsourcing a service. Ensured transmission of business rules were complied with
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Organized, led and evaluated staff orientation programs and training to promote collaboration.
HR Manager
National Dental Care Pty Ltd
05.2017 - 11.2018
- Designed & built a lean cost effective HR function
- Advised decision-makers across a 70 site business on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Developed a framework for upskilling corporate staff
- Integrated a WA acquisition HR team into the broader HR team
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
Group HR Manager (Aust & NZ)
Dental Corporation Pty Ltd (sold To Bupa Dental)
05.2007 - 04.2017
- Built & developed a reputable forward facing lean HR function for a start up business with zero revenue that transitioned through to a 240 site, 3500 staff business & $500m revenue delivering a high level advisory service
- Developed all HR structures with a focus on service delivery
- Presented at numerous seminars on various HR related topics with a remit to educate staff at dental practices on corporate structures
- Had a 100% success rate when negotiating Fair Work claims & Personal Grievances (NZ)
- Resolved a NZ employment related claim that was for NZD500k for NZD$36k
- Reduced cost of maintaining an HR function from $25 per employee per month to $17 per employee per month through a focus on key metrics
- Developed & led the only graduate program for dentists in Aust & NZ
- Partnered with a university to develop a Graduate Certificate of Management with content & assignments tailored to our workplace
HR Manager
John Swire & Sons Pty Ltd
10.2000 - 04.2007
- Establish & grow an HR & Payroll function
- Design, implement & review a performance management system along with provision of training for all staff on appraisal processes
- Implement induction & orientation programs
- Administer company defined benefit superannuation fund
- Be a point of reference for wholly owned subsidiary HR teams eg Cathay Pacific Airways, Swire Shipping, Clyde Agriculture
- Manage payroll function for 550 staff
Education
Master of Human Resources - Employment Relations
Charles Sturt University
Wagga Wagga, NSW03.2017
Bachelor of Business Admin. - Human Resources Management
Charles Sturt University
Wagga Wagga, NSW03.2000
Bachelor of Business Admin. - Economics
Charles Sturt University
Wagga Wagga, NSW03.1999
Skills
- Develop rapport & gain respect through influencing at all levels
- A proven ability to create a happy & motivated team
- Thrive in a demanding business environment whilst retaining a sense of humour
- Coaching, mentoring & authentic leadership
- Conflict & dispute resolution management in both Australian & NZ employment jurisdictions
- Well developed judgement & decision making skills that ensure the HR team operate in conjunction with business objectives
- Employee Relations
- Leadership Development
Timeline
Human Resources Manager
St Vincent's Private Hospital & Griffith Hospital
12.2018 - Current
HR Manager
National Dental Care Pty Ltd
05.2017 - 11.2018
Group HR Manager (Aust & NZ)
Dental Corporation Pty Ltd (sold To Bupa Dental)
05.2007 - 04.2017
HR Manager
John Swire & Sons Pty Ltd
10.2000 - 04.2007
Master of Human Resources - Employment Relations
Charles Sturt University
Bachelor of Business Admin. - Human Resources Management
Charles Sturt University
Bachelor of Business Admin. - Economics
Charles Sturt University
Similar Profiles
Griselda Peralta UreñaGriselda Peralta Ureña
Environmental Services Housekeeper at St Vincent's Private HospitalEnvironmental Services Housekeeper at St Vincent's Private Hospital
Kane OtwayKane Otway
Patient Administration Office / Clerk at St Vincent's Private Hospital NorthsidePatient Administration Office / Clerk at St Vincent's Private Hospital Northside
Sumati KamonmitSumati Kamonmit
Concierge Officer/Receptionist at St Vincent's Private HospitalConcierge Officer/Receptionist at St Vincent's Private Hospital
Sonia PoziemskaSonia Poziemska
Human Resources Manager| Human Resources Business at EWL S.A.Human Resources Manager| Human Resources Business at EWL S.A.
DARLETHIA CARLETTA BROWNDARLETHIA CARLETTA BROWN
Human Resources Manager/Human Resources Administrative Assistant at Clean Sober Street,Federal City Recovery ServicesHuman Resources Manager/Human Resources Administrative Assistant at Clean Sober Street,Federal City Recovery Services