Steve Siagos
St Peters,NSW
Summary
I'm a friendly, personable individual with mechanical aptitude who is approachable, comfortable and professional when liaising with staff and customers on a daily basis. I pride myself on professional presentation, project management, health and safety adherence and exceptional customer service relations. Highly motivated to learn and improve & able to work unsupervised, with a sound ability to read and interpret diagrams and comprehend instructions I'm also an individual that can lead, motivate and coordinate to develop a strong team. I’m Physically fit and mentally capable to undertake almost any task.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Stone Artisan
Stone Repair
Sydney, NSW
04.2024 - 01.2025
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Ensured compliance with industry regulations by developing safe, clean and environmentally friendly procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Made use of materials and tools, such as advanced Ultra Violet lights inks, Diamond tooling, epoxy, and bonding agents to complete unique pieces for customers.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Managing Director
Blackfingers Motorcycles
Pagewood, NSW
03.2020 - 06.2023
- Managed daily operations for a successful 5 Star rated small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalised attention, addressing concerns promptly, and exceeding expectations.
- Managing social media presence online marketing, bookings and customer service relations being the face and name of the business.
- Stock maintenance, parts interpretation, scheduling, accounting.
- Mobile mechanics, Motorcycle towing, Customisation of motorcycles.
- Diagnosis of mechanical, electrical, hydraulic faults.
- Rebuilding of engines, transmissions, suspension, final drive, brake systems and relevant motorcycle servicing and repairs.
- Fabrication work utilising MIG and TIG welding, Plasma cutting various metal shaping tools including tube benders, lathe and milling machine.
- Maintained a safe and clean workplace.
Motorcycle Technician - Film Crew Member
Underdown Productions
, NSW
07.2021 - 09.2022
- Collaborated closely with directors, producers, actors, and other crew members for a cohesive working environment on set.
- Communicate and collaborate with other departments to effectively complete projects on schedule.
- With help of a team we operated smoothly onset through an ever-changing work environment to provide the utmost professional performance standards.
- Maintaining appropriate spares, consumables.
- Research and Development.
- Customisation, restoration and duplication of motorcycles.
- Working in workshops, or out on location.
- Extreme scrutineering and OHS daily checks for possible malfunctions safety concerns and due to stunts performed.
- Diagnosis of mechanical / electrical / hydraulic faults.
- Rebuilding of engines, transmissions, suspension, final drive, brake systems and relevant motorcycle servicing and repairs.
- Fabrication work utilising MIG and TIG welding, Plasma cutting various metal shaping tools including tube benders, lathe and milling machine.
- Consistently met tight deadlines while maintaining exceptional attention to detail and high production quality standards.
Motorcycle Technician
Harley-Heaven
Tempe, NSW
12.2020 - 08.2021
- Maintain personal KPI's and contribute to workshop improvement.
- Dyno tuning / ECM upgrades.
- Customer service face to face and advice in regard to modifications and performance.
- Diagnosis of mechanical / electrical faults, general service, maintenance of engines, transmissions, suspension, final drive braking systems and relevant repairs.
- Consistently delivering high-quality workmanship in all repair jobs.
- Improved overall shop efficiency by properly documenting all completed services in accordance with company guidelines.
- Assisted in training new hires and mentored junior technicians to improve overall team competency and productivity.
Motorcycle Technician
Scooter Central
Brookvale, NSW
02.2018 - 01.2020
- Diagnosed mechanical problems using specialized computer diagnostic equipment.
- Maintained a clean and organized workspace at all times.
- Provided estimates of expected labor costs prior to beginning work on a customer's vehicle.
- Performed routine maintenance and repairs on motorcycles, including oil changes, brake repair, tire replacement, and engine tuning.
- Adjusted carburetors, clutches, valves and ignition systems according to specifications.
EV Technician / EV Sales
Fonzarelli Electric
Sydney, NSW
02.2017 - 12.2017
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Electronics and BMS programming.
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
- Sales of motor vehicles.
- Product development.
- Diagnosis of electrical faults, Mechanical repairs, Mechanical maintenance.
- Using CRM and social media to accomplish advertising and marketing campaigns.
- Conducted root cause analyses for recurring technical issues, minimising future disruptions.
Salesman
O'connor Marketing
Sydney, NSW
07.2016 - 09.2016
- B2B outbound sales in targeted areas.
- Face to face cold approaching new potential customers.
- Leading group team building exercises with morning meetings and maintaining motivational momentum with evening analysis of KPI's with a focus on where and how improvement can be made.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
- Promoted and up-sold products and services to meet needs of customers.
Apprentice Motorcycle Technician
Cyclecraft Motorcycles
Bondi, NSW
01.2012 - 12.2015
- Undertake completion of TAFE certificate course.
- Diagnosis of mechanical, electrical, braking, suspension systems and repair.
- Customer service.
- Sales of motor vehicles.
- Scheduling appointments.
Control Room Operator
NYCON security
Matraville, NSW
03.2009 - 12.2012
- Monitor multiple accounts and alarm systems being commercial or residential sector.
- Remote access control and programming of various security systems.
- Orchestrate and liaise with patrolmen fellow staff and law enforcement in regards to security breaches, concerns and alarm activations.
- Precise record keeping and reporting.
- Customer service.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
Education
Certificate III -
Motorcycle Mechanical Technology
01.2015
Skills
- Motorcycle Repair
- Engine rebuilding
- Organizational practices
- Team collaboration
- Fault Diagnosis
- Metal Fabrication
- Precision Measurement
- Customer service
References
References available upon request.
Certification
- High Risk EWP Licence, 2025
- Boom Lift Licence, 2025
- Work Safety At Heights Certificate, 2025
- Gas Test Atmospheres Certificate, 2025
- Confined Spaces Certificate, 2025
- EWP Licence, 2025
- QLD Construction Induction White Card, 2017
- Mechanical Trade certificate
- Motor Vehicle Repairer Licence
- NSW Manual Drivers Licence
- NSW Motorcycle Licence
Timeline
Stone Artisan
Stone Repair
04.2024 - 01.2025
Motorcycle Technician - Film Crew Member
Underdown Productions
07.2021 - 09.2022
Motorcycle Technician
Harley-Heaven
12.2020 - 08.2021
Managing Director
Blackfingers Motorcycles
03.2020 - 06.2023
Motorcycle Technician
Scooter Central
02.2018 - 01.2020
EV Technician / EV Sales
Fonzarelli Electric
02.2017 - 12.2017
Salesman
O'connor Marketing
07.2016 - 09.2016
Apprentice Motorcycle Technician
Cyclecraft Motorcycles
01.2012 - 12.2015
Control Room Operator
NYCON security
03.2009 - 12.2012
Certificate III -
Motorcycle Mechanical Technology