Steve Thompson
Parkes,NSW
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining delivery processes at Australia Post. Expert in working independently and demonstrating exceptional attention to detail. Skilled in problem-solving and customer service, significantly improving service quality through efficient traffic control and safe package transportation.
Overview
6
6
years of professional experience
Work History
Courier
Australia Post
Parkes, NSW
01.2024 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Traffic Controller
Workcontrol
Parkes, NSW
03.2018 - 01.2024
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
Education
Yr 10 Certificate - None
Mudgee High School
Mudgee, NSW12.1999
Skills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
Timeline
Courier
Australia Post
01.2024 - Current
Traffic Controller
Workcontrol
03.2018 - 01.2024
Yr 10 Certificate - None
Mudgee High School