Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Tyne

Aberglasslyn,NSW

Summary

Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.

Overview

36
36
years of professional experience

Work History

Case Manager NI Corporate

EML
Newcastle , NSW
01.2022 - Current
  • Facilitated communication between clients and healthcare providers.
  • Monitored client progress and adjusted care plans as needed.
  • Maintained accurate case documentation in electronic systems.
  • Conducted regular follow-ups to ensure ongoing client support.
  • Collaborated with multidisciplinary teams to enhance care delivery.
  • Monitored client progress through regular follow-up contacts.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Developed trusting relationships with various stakeholder
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Assisted individuals with eligibility for available benefits.
  • Assisted with applications for government benefits such as Medicaid or Centrelink.
  • Transitioned clients to different providers based on progress or needs.
  • Communicated with legal services providers.
  • Reviewed treatment plans against individual goals .
  • Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
  • Advised staff members on effective strategies for working with challenging client behaviours.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Maintained confidentiality and adhered to professional ethics and standards.

Management

Woolworths
Various, NSW
05.1989 - 06.2022
  • Prepared presentations for executive management team members.
  • Handled management tasks involved with client schedules.
  • Assisted management by monitoring inbound calls.
  • Developed financial models to support strategic decision-making regarding investments, liquidity management, debt financing, and risk management.
  • Provided consultation on budget management strategies.
  • Participated in budget and financial management duties.
  • Facilitated meetings between management teams and insurance providers regarding risk management strategies.
  • Defined best practices for coding standards, code reviews, source control management, build processes, testing, and release management.
  • Established procedures for quality control management systems.
  • Prepared presentations for senior management review sessions.
  • Provided administrative support to property management staff.
  • Generated weekly aging reports for management review.
  • Analyzed learner data from Learning Management Systems.
  • Advised management on best practices related to personnel management issues.
  • Configured ERP modules such as Finance, Manufacturing, Supply Chain Management, Human Resource and Customer Relationship Management.
  • Performed end-to-end implementation of SAP HCM modules, including Personnel Administration, Organizational Management, and Time Management.
  • Generated monthly sales reports for management review.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Compiled monthly financial reports for management review.
  • Assisted upper management with special projects.
  • Provided administrative support for senior management personnel.
  • Advised senior management team on best practices for risk management in order to protect organizational assets.
  • Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units.
  • Prepared presentations materials for executive management meetings.
  • Generated monthly reconciliation reports for management review.
  • Prepared detailed underwriting reports for management review.
  • Consistently met performance objectives established by management.
  • Created PowerPoint presentations for management team meetings.
  • Implemented best practices for efficient operations management.
  • Assisted in creating presentations for management meetings.
  • Organized training sessions on topics such as inventory management techniques or risk management strategies.
  • Communicated customer feedback to management team.
  • Implemented appropriate behavior management strategies when necessary.

Education

High School Diploma -

Melville High School
Kempsey, NSW
11-1989

Skills

  • Case documentation
  • Multidisciplinary collaboration
  • Client relationship management
  • Strategic decision making
  • Effective communication
  • Team collaboration
  • Stakeholder engagement
  • Conflict resolution
  • Case planning
  • Empathy and compassion
  • Cross-functional collaboration
  • Case management
  • Clear communication
  • Verbal and written communication
  • Treatment Planning
  • Email and telephone etiquette
  • Multitasking and organisation
  • Positive attitude

Timeline

Case Manager NI Corporate

EML
01.2022 - Current

Management

Woolworths
05.1989 - 06.2022

High School Diploma -

Melville High School

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Steve Tyne