A specialist in human services regulation with 35+ years of experience transforming complex complaints and investigation functions into strategic sources for organisational improvement. Proven success in leading trauma-informed regulatory investigations, driving systemic change that strengthens child safeguarding frameworks, and delivering high-quality, defensible decisions that have consistently withstood external scrutiny. I am committed to upholding the rights and wellbeing of Queensland's children and enhancing public sector integrity through evidence-based, resilient, and culturally informed practice.
Data Analysis & Systemic Improvement