Stevee Mills
Langwarrin,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Owner Manager
Clover And Sage Flower Studio
03.2022 - Current
- Producing floral arrangements, installations and event decoration for weddings, events and bereavement services.
- Consulting with clients to meet individual needs and requirements.
- Offering clients flexibility, accessible and prompt communication.
- Managing day-to-day-business operations.
- Interacting well with customers to build connections and nurture relationships.
- Establishing foundational processes for business operations.
- Monitoring market conditions to set accurate product pricing and take advantage of emerging trends.
- Conducting market research to discover customer needs and analyze competitor trends.
- Establishing, optimizing and enforcing business policies to maintain consistency across industry operations.
- Cultivating forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Putting together realistic budgets based upon costs and fees for successfully operating business.
- Introducing new methods, practices, and systems to reduce turnaround time.
Interior Design Assistant
Nola Remmers Design And Decoration
04.2017 - Current
- Staging display homes and occupied homes for sale by styling floral arrangements.
- Assisting interior designer in creating aesthetically pleasing and functional environments to represent clients' lifestyle, taste and budget.
- Conducting market research to understand trends and customer preferences.
Florist
Tully's Flowers
07.2022 - 08.2023
- Managed daily opening and closing of florist to prepare for incoming customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Prepared bouquets based on customer requirements.
- Nurtured flowers to maintain quality and promote longevity.
- Utilized floral design techniques to craft unique floral arrangements.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Researched latest design trends and vendor products for use in new pieces.
Senior Animal Attendant
RSPCA Burwood East
03.2016 - 11.2019
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Minimized animal injury risk by monitoring behaviour and eliminating safety hazards.
- Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Documented observations of animal behaviour and physical condition to track health and progress.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Educated visitors and staff on proper animal care and handling.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
Owner Manager
The Bowery Vintage
04.2014 - 01.2016
- Managed day-to-day business operations.
- Sourced vintage and collectable items for re-sale
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Circus Performer
Circus Oz
03.2010 - 12.2013
- Performed with creative ensembles for dramatic and comedic performances.
- Toured internationally and within Australia, with a strong focus on Indigenous Australian community engagement.
- Organised and conducted circus workshops for children in low socio-economical communities.
- Engaged and performed for asylum seekers, displaced peoples and groups from diverse economical and religious backgrounds.
Florist Assistant
Bridge Road Florist
08.2007 - 09.2010
- Provided customers with courteous, knowledgeable and efficient service.
- Maintained high standard of organization and cleanliness of store premises.
- Performed daily cash register opening and closing functions and generated daily sales reports.
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Prepared incoming flower stocks for inclusion in arrangements and bouquets.
- Supported in-store sales promotions, frequently engaging in product upsell activities.
- Prepared potted plants and bouquets based on customer requirements.
- Nurtured flowers to maintain quality and promote longevity.
- Provided customers with care directions for flower arrangements.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Education
Bachelor of Arts - Performing Arts
Swinburne University
Prahran, VIC12.2010
Certificate IV - Animal Technology
Box Hill Institute of TAFE
Melbourne, VIC11.2006
Skills
- Event Management
- Business Management
- Promotion and engagement via social media
- Creative and modern floristry skills
- Maintaining strong client relationships
- Exceptional time management skills
- Impeccable attention to detail
- Supply Management
- Budget Management
- Staff Oversight
- Records Maintenance
- Crisis Management
Timeline
Florist
Tully's Flowers
07.2022 - 08.2023
Owner Manager
Clover And Sage Flower Studio
03.2022 - Current
Interior Design Assistant
Nola Remmers Design And Decoration
04.2017 - Current
Senior Animal Attendant
RSPCA Burwood East
03.2016 - 11.2019
Owner Manager
The Bowery Vintage
04.2014 - 01.2016
Circus Performer
Circus Oz
03.2010 - 12.2013
Florist Assistant
Bridge Road Florist
08.2007 - 09.2010
Bachelor of Arts - Performing Arts
Swinburne University
Certificate IV - Animal Technology
Box Hill Institute of TAFE
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