STEVEN BASTIAN PETERSON
Warragul,Australia
Summary
Highly-motivated employee with desire to take new challenges. Strong work ethic, adaptability and exceptional-interpersonal skills. Adept at working effectively, unsupervised and quickly master new skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Crop Farm Worker
Flavorite (On Working Holiday Visa)
10.2023 - Current
- Participate in crop maintenance, performing tasks such as Twisting/Clipping, Truss Pruning, De-Leafing, Pollinating (Whacking & Blowing), Arch Supporting, Layering
- Monitor and evaluate crop and identify and report on the physical health of the crop
- Grafting scion (plant variety) onto root stock
- Establishment and planting of new crops
- Participate in the removal of finishing crop during the winter season
- Other Crop Work tasks as required
Content Analyst
Accenture
03.2020 - 09.2023
- Reviewing user-generated content, including text, images, videos, and audio, to ensure it complies with community guidelines, terms of service, and legal requirements.
- Enforcing platform moderation policies by identifying and removing content that violates community guidelines, such as hate speech, explicit material, harassment, or misinformation.
- Assessing the potential risks associated with diverse types of egregious and non-egregious content, such as the likelihood of harm to users, legal implications, or damage to the platform’s reputation.
- Escalating complex or sensitive issues to senior moderators, managers, or legal teams for further review and action when necessary.
- Participating in ongoing training programs to stay updated on platform policies, legal requirements, and best practices for content moderation, to ensure moderators are equipped to handle evolving challenges.
Concierge Specialist
Elite Havens
05.2018 - 01.2020
- Greeted guests and provided information about the local area
- Assisted guests with reservations, transportation, restaurant recommendations, and other services
- Processed payments from customers for services rendered
- Assisted with check-in and check-out procedures for guests
- Initiated contact with vendors to order supplies or arrange services
Education
Bachelor of Arts - English Literature
University of Brawijaya
Malang, Indonesia01.2017
Skills
- Ability to Work in a Team
- Office Management
- Critical Thinking
- Platform Knowledge
- Proficiency in Moderation Tools
- Analytical Skills
- Customer Service
- Research & Analysis
- Microsoft Office
- Handling Complaints
- Administration & Operations
- Database Maintenance
- Cross-Selling & Upselling
- Support Services
- Farming Knowledge
- Farm Equipment Operation
Accomplishments
- Handled 20 luxury villas in South of Bali and supervised team of 30 staff members including villa staffs and airport drivers.
Languages
English
Full Professional
Indonesian
Native or Bilingual
Timeline
Crop Farm Worker
Flavorite (On Working Holiday Visa)
10.2023 - Current
Content Analyst
Accenture
03.2020 - 09.2023
Concierge Specialist
Elite Havens
05.2018 - 01.2020
Bachelor of Arts - English Literature
University of Brawijaya
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