Steven Baxter
Penrith,NSW
Summary
Dynamic team leader with extensive experience at Ribs & Roast, excelling in order fulfilment and inventory management. Proven ability to enhance efficiency through staff training and process improvements. Skilled in forklift operation and committed to delivering exceptional customer service, driving team performance to consistently meet production targets.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pick Packer Team Leader
Ribs & Roast
Penrith
05.2020 - Current
- Lead and supervise a team of pick packers to ensure accurate, on-time order fulfilment and dispatch.
- Coordinate daily picking orders and prioritise workloads to meet deadlines and production targets.
- Identify and implement process improvements to increase efficiency and accuracy.
- Manage inventory levels, stock rotation, and warehouse organisation across pallet bays.
- Train and onboard staff, monitoring performance and adherence to procedures.
- Maintain compliance with workplace safety, food handling, and hygiene standards.
- Operate forklifts, including high reach, for stock movement and pallet storage.
- Assist with inbound deliveries, unloading, and stock verification.
General Laborer
M&M Home Improvements / BNS Painting
01.2009 - 11.2023
- Executed construction, painting, and landscaping tasks to contribute to project completion.
- Utilized power tools and machinery with a focus on safety and precision.
- Collaborated with trades during construction projects to facilitate timely site fit-outs.
Assistant Manager
Billabong Hotel
Merrylands
03.2018 - 04.2020
- Led staff during peak service, maintaining high customer service standards and effective crowd control.
- Managed daily venue operations, including opening/closing, cash handling, and compliance with WHS, RSA, and RCG regulations.
- Supervised gaming and bar operations, including troubleshooting machines and liaising with technicians.
- Oversaw stock control and cellar operations while coordinating with suppliers to ensure timely availability.
- Managed promotions and monitored performance against P&L targets.
Bar & Gaming Supervisor / Licensee
Various Hotels
07.2010 - 06.2014
- Supervised bar and gaming operations, coordinating staff rostering and training to ensure efficient service.
- Managed stock levels, cash handling procedures, and compliance requirements to uphold operational standards.
- Oversaw promotions to drive customer engagement and support revenue growth.
- Maintained high service standards, contributing to strong customer feedback and venue performance.
Education
Higher School Certificate -
Parramatta Marist High School
Westmead, NSW01-2006
Skills
- Order fulfillment
- Inventory management
- Forklift operation
- Pallet jack operation
- Team leadership
- Staff training
- Customer service
Certification
- National Licence To Perform High Risk Work
- Certificate IV in Frontline Management
- RSA & RCG Competency Card
- First Aid Certificate
- OH&S Construction Induction (White Card)
Timeline
Pick Packer Team Leader
Ribs & Roast
05.2020 - Current
Assistant Manager
Billabong Hotel
03.2018 - 04.2020
Bar & Gaming Supervisor / Licensee
Various Hotels
07.2010 - 06.2014
General Laborer
M&M Home Improvements / BNS Painting
01.2009 - 11.2023
Higher School Certificate -
Parramatta Marist High School