Steven Bower
BYFORD,WA
Summary
Professional with expertise in customer satisfaction, Demonstrated proficiency in accurate cash handling and efficient task prioritization in fast-paced settings. Recognized for delivering exceptional service and fostering high customer satisfaction through knowledgeable assistance. Strong work ethic and adaptability, with proven ability to master new skills independently.
Overview
12
12
years of professional experience
Work History
Current
Bearcat Tyres
01.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Heavy lifting
Customer Experience/Grocery
Coles Haynes
01.2015 - 12.2021
- Unloading fresh produce.
- Setting up and dismantling grocery displays.
- Handling cash and managing a register and EFTPOS machine.
- Unloading fresh dairy products.
- Counting float and maintaining accuracy.
- Working with meat products.
Crew
McDonalds Armadale
01.2014 - 12.2015
- Part of the kitchen crew.
- Trained for using the grill and frying vats.
- Confidently made all burgers, wraps, salads, and breakfast products.
Skills
- Fast paced worker
- Independently
- Team environment
- Polite with customers
- Handling cash
- Operating a cash register
- Using eftpos machines
- Work well under pressure
- Risk taker
- Customer satisfaction
- Cash handling
- Customer service
- Problem resolution
- Conflict resolution
- Friendly, positive attitude
- Employee training
References
- Beverly Tovey - 0468 589 927
- Katie Butterfield 0422 549 277
- Mell - 0473 058 645
- Conor Hill - 0410671834
Awards And Acknowledgements
- 01/01/17, Successful completion of RSA (Responsible Service of Alcohol).
- 01/01/21, Successful completion of Dangerous Goods Security Card.
- 01/01/21, Forklift Ticket.
- 01/01/21, MR License.
Timeline
Current
Bearcat Tyres
01.2021 - Current
Customer Experience/Grocery
Coles Haynes
01.2015 - 12.2021
Crew
McDonalds Armadale
01.2014 - 12.2015
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