Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Steven Bradley

Point Cook,VIC

Summary

I am a reliable and consistent worker, who thrives in a team-based environment and embraces a challenge with a can-do mentality.

With qualifications and experience in both Business and IT, I maintain a thoughtful, organised and enthusiastic approach to my work.

Overview

7
7
years of professional experience

Work History

Store Manager

Kilrea Service Station (Kenny’s Food Fair)
01.2024 - Current
  • Lead a team of 20 employees, providing direction, motivation, and performance feedback
  • Scheduled staff shifts to ensure optimal coverage, maintaining high service standards during both peak and off-peak periods
  • Coordinated in-store promotions and events
  • Implemented efficient inventory management practices, minimising stock discrepancies and reducing waste

Entrepreneur

All Systems Mow
02.2023 - Current
  • Built a loyal client base through consistent high-quality service and attention to detail, resulting in a 95% customer retention rate
  • Increased business revenue by 50% in the first year through effective marketing strategies such as my own business cards, flyers and word-of-mouth referrals

Grounds Maintenance

Eco Outdoor Services
03.2023 - 09.2023
  • Operated a range of garden machinery, including hedge trimmers, strimmers, leaf blowers and lawn mowers
  • Ensured safety by maintaining roads, driveways, and footpaths by salting during winter months
  • Performed log cutting for firewood production



Real Estate Agent

Treo Homes
09.2022 - 02.2023
  • Conducted consultations with clients
  • Composed property descriptions with photos
  • Organised property viewings
  • Negotiated between landlords and clients
  • Achieved the award for the highest number of calls within a quarter

Customer Sales Assistant and Assistant Supervisor

Kilrea Service Station
07.2017 - 08.2022
  • Operated tills and handled cash transactions
  • Completed courses in customer service, stock rotation, and effective merchandising
  • Responsible for opening and closing the store
  • Managed the off-license department
  • Implemented key values of product ordering, supplier negotiation, product placement, date control, and stock rotation
  • Managed cash office duties, including tills, payouts, and customer accounts

Education

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Skills

  • Experienced in customer service
  • RSA certification (in process)
  • Team player
  • Store operation
  • Accurate cash management and handling
  • Retail sales techniques
  • Pricing strategies
  • Merchandise planning

Interests

  • Repairing and modifying old cars, quads and buggies
  • Football passionate
  • Brazilian Jiu-Jitsu


Timeline

Store Manager

Kilrea Service Station (Kenny’s Food Fair)
01.2024 - Current

Grounds Maintenance

Eco Outdoor Services
03.2023 - 09.2023

Entrepreneur

All Systems Mow
02.2023 - Current

Real Estate Agent

Treo Homes
09.2022 - 02.2023

Customer Sales Assistant and Assistant Supervisor

Kilrea Service Station
07.2017 - 08.2022

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Steven Bradley