Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEVEN BROWN

Success,WA

Summary

Results-oriented business leader with more than 20 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

35
35
years of professional experience

Work History

General Manager of Operations

COOLRUNNINGS (AUSTRALIA)Pty Ltd
07.1992 - Current
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Devised processes to boost long-term business success and increase profit levels.
  • Increased profit by streamlining operations.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

General Manager

Dison Container Sales Pty Ltd
Bibra Lake, WA
02.1988 - 06.1992
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Formulated policies and procedures to streamline operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Education

High School Diploma -

ROZELLE HIGH ACHOOL
Sydney, NSW
02.1970

Skills

  • Corrective Actions
  • Operational Efficiency
  • Process and Procedure Refinement
  • Morale Improvements
  • Motivational Leadership
  • Strategic Vision
  • Government Rules and Regulations
  • Reporting Tools
  • Workload Planning
  • Guest Relations
  • Personnel Scheduling
  • Customer Inquiries
  • Succession Planning
  • Business Administration
  • Compliance Requirements
  • Maintaining Clean Work Areas
  • Price Structuring
  • Manage Operations
  • Supply Chain Management

Timeline

General Manager of Operations

COOLRUNNINGS (AUSTRALIA)Pty Ltd
07.1992 - Current

General Manager

Dison Container Sales Pty Ltd
02.1988 - 06.1992

High School Diploma -

ROZELLE HIGH ACHOOL
STEVEN BROWN