Steven Claudio
PERTH,WA
Summary
Friendly and reliable customer focused professional with strong experience in sales and hospitality. Skilled in delivering excellent service, working in fast paced environments, and building positive customer relationships.
Overview
7
7
years of professional experience
Work History
Senior Marketing Specialist
SC Property
Tangerang, Banten
11.2024 - 09.2025
- Led sales team to consistently meet and exceed targets
- Engaged clients to effectively promote and sell properties, enhancing client satisfaction
- Delivered strong customer service in fast paced environments
- Built strong relationships with clients to drive successful sales outcomes
- Handled customer inquiries and guided purchase decisions
- Worked under pressure to meet sales deadlines
Mortgage Specialist
CIMB NIAGA
South Tangerang, Banten
05.2024 - 11.2024
- Provided customer support and guided clients through service processes
Marketing Associate
SC Property
Tangerang, Banten
01.2023 - 05.2024
- Facilitated customer product inquiries and purchases to enhance shopping experience
- Delivered product presentations to engage and attract customers
- Generated leads through face to face interaction and promotions
- Guided customers through purchase process to streamline sales and improve satisfaction
- Maintained service quality in fast-paced environments to ensure customer retention
Social Media Specialist Internship
SENSE Indonesia
Tangerang, Banten
07.2022 - 12.2022
- Developed engaging content aligned with customer trends
- Enhanced audience engagement with targeted content strategies
- Adapted content strategies to swiftly address changing trends and customer preferences
Promotional Sales Specialist
GIORGIO Agnelli
PEKAN RAYA JAKARTA, DKI JAKARTA
05.2019 - 12.2019
- Promoted and sold company products, contributing to increased sales
- Engaged customers to enhance purchase interest and drive conversions
- Delivered high quality customer service in fast paced environments
- Communicated effectively to meet customer needs and expectations
- Maintained professionalism and positive attitude in fast-paced environments
- Collaborated with team members to ensure smooth operations
Barista
Maxx Coffee
Kebon Jeruk, DKI JAKARTA
12.2018 - 05.2019
- Prepared high-quality coffee and beverages, enhancing customer satisfaction
- Delivered friendly, efficient service, contributing to a welcoming atmosphere
- Took orders and handled payments accurately
- Maintained cleanliness of workstations and equipment
- Collaborated with team members in a fast-paced environment to ensure smooth operations
- Managed multiple orders during busy periods, ensuring timely service in a fast-paced environment
Event Assistant
JakCloth
Jakarta Pusat, DKI JAKARTA
11.2018 - 11.2018
- Coordinated event setup and pack down to ensure timely readiness
- Aided event staff and organisers to facilitate smooth operations
- Helped guests with directions and general inquiries
- Ensured cleanliness and organisation of event areas to enhance guest experience
- Collaborated with team members to achieve goals
- Followed instructions to ensure smooth event flow
Food Waiter
Tursia
Green lake City, Banten
05.2018 - 10.2018
- Delivered friendly and attentive customer service, enhancing guest experiences
- Took customer orders accurately and efficiently
- Supported food and beverage service, ensuring timely and accurate delivery
- Ensured cleanliness of tables and dining areas, promoting a welcoming atmosphere
- Communicated effectively with team members
- Operated efficiently in a fast-paced environment to meet demands
Education
Bachelor of Communications - Communications
Bunda Mulia University
South Tangerang, Banten08-2023
High School Diploma -
Mutiara Bangsa Senior High School
Tangerang, Banten06-2018
Skills
- Sales & Up selling
- Customer Service
- Communication Skills
- Problem Solving
- Attention to Detail
- Ability to Work Under Pressure
- Adaptability
- Time Management
- Teamwork
- Positive Attitude
- Reliability
Languages
English
Professional
Indonesian
Native/ Bilingual
Timeline
Senior Marketing Specialist
SC Property
11.2024 - 09.2025
Mortgage Specialist
CIMB NIAGA
05.2024 - 11.2024
Marketing Associate
SC Property
01.2023 - 05.2024
Social Media Specialist Internship
SENSE Indonesia
07.2022 - 12.2022
Promotional Sales Specialist
GIORGIO Agnelli
05.2019 - 12.2019
Barista
Maxx Coffee
12.2018 - 05.2019
Event Assistant
JakCloth
11.2018 - 11.2018
Food Waiter
Tursia
05.2018 - 10.2018
Bachelor of Communications - Communications
Bunda Mulia University
High School Diploma -
Mutiara Bangsa Senior High School