Summary
Overview
Work History
Education
Skills
Certification
Employment Referees
Personal Information
Timeline
Generic

STEVEN CLIFF

Matraville,Australia

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Site Manager

PUCH Construction & Building ptyltd
10.2021 - Current
  • Planning, controlling & organising construction projects to completion
  • Projects predominantly for the department of defence, ranging from new build infrastructure to repair, upgrades & maintenance
  • Focusing on project quality, program management within a very challenging yet rewarding field.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Improved client satisfaction with timely project completion through effective communication and coordination among team members.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Ensured compliance with local regulations, obtaining necessary permits and coordinating inspections throughout the construction process.
  • Led cross-functional teams in the execution of complex construction projects, fostering a collaborative work environment that drove optimal results.

Site Supervisor

PUCH Construction & Building ptyltd
07.2020 - 10.2021
  • Improved construction project efficiency by effectively managing resources and overseeing site operations.
  • Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
  • Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
  • Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
  • Facilitated smooth transitions between different stages of construction projects by maintaining open lines of communication among all stakeholders involved in the process.

Operations Director & Owner

The Camel Hospitality Group
11.2014 - 05.2020
  • Returned to China to expand the businesses
  • Within the first 2 years we expanded from 8 venues to 14 within Shanghai and outer cities
  • The Group included 2 x Sports Bars, 1 x Irish Pub, 2 x Italian Restaurants, 2 x Craft Beer Bars, 3 x Mexican Cantinas, 1 x Steak & Lobster Restaurant, 3 x Thai Restaurants and an Events & Catering division.
  • Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
  • Negotiated contracts with vendors, ensuring competitive pricing and favorable terms for the organization.
  • Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
  • Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
  • Recruited and hired top talent by selecting qualified individuals to maximize profitability.
  • Reviewed financial and operational reports on regular basis to make effective decisions.
  • Maintained excellent customer relationships through consistent delivery on commitments.

Owner/Operator

Crown Street Newsagency
01.2015 - 08.2016
  • Independently owned and operated the inner city newsagency business which was licenced and sold NSW Lotteries
  • Duties included Accounting, Inventory, Staffing and general operations.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Operations Director & Owner

The Camel Hospitality Group
02.2010 - 11.2014
  • Began within the organisation as the General Manager of one Sport Bar venue and moved into Operations Director and business partner of the Group growing to 13 venues.
  • Responsible for day-to-day operations including contract negotiation with suppliers and developing marketing and sales strategies
  • Duties included but were not confined to all ordering and stock control, accounts payable and receivable, staff management and training, sales and marketing planning and implementation, customer relations, workplace management and operational procedure execution across over 13 venues.
  • Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
  • Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
  • Oversaw supply chain management, effectively reducing lead times while maintaining high levels of product quality.

Restaurant Manager

Kommune Food and Beverage Group
01.2009 - 01.2010
  • Responsible included all areas of operations as well as the development, implementation and execution of all sales and marketing strategies.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.

Assistant Project Manager

Anabasses Home Alteration Services
02.2004 - 08.2008
  • This was a medium size construction/maintenance company that specialized in all aspects of residential projects including concrete, carpentry, electrical and plumbing.
  • My role included the management and application of each job.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.

General Labourer and Truck Driver

Ibbotson Contracting
02.1999 - 01.2001
  • Role included concrete agitator truck driver, batch plant operations, formwork, concrete reinforcement and concrete application and finishing
  • Operations of front-end loader, Folk lift and Earth moving equipment plus plant and vehicle maintenance.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.

Deckhand

Western Rock Lobster fisheries
01.1997 - 01.1999
  • Performing general deckhand operations & fishing practices, vessel maintenance & operation.
  • Enhanced vessel safety by conducting regular inspections and maintenance of safety equipment.
  • Contributed to efficient operations by maintaining a clean and organized deck environment.

Education

Cert 3 Business Management

Tafe
Western Australia

High School Diploma -

Narrogin Senior High School
Narrogin, WA
12.1997

Skills

  • Extremely hard working, reliable and dedicated worker
  • Analytical & strategic thinker with exceptional management abilities
  • Strong marketing and sales based structural knowledge especially in F&B
  • Exceptional organisational abilities, project management and leadership skills
  • Microsoft Office XP/Excel/Word proficient
  • Site Safety
  • Construction Management
  • Contract Negotiation

Certification

  • Prepare to work safely in construction (White Card)
  • Cert 3 Business Management TAFE
  • Drivers Licence
  • HR restricted
  • LF (Fork Lift)
  • First Aid

Employment Referees

ON REQUEST

Personal Information

  • Date of Birth: 02/19/80
  • Nationality: Australian

Timeline

Site Manager

PUCH Construction & Building ptyltd
10.2021 - Current

Site Supervisor

PUCH Construction & Building ptyltd
07.2020 - 10.2021

Owner/Operator

Crown Street Newsagency
01.2015 - 08.2016

Operations Director & Owner

The Camel Hospitality Group
11.2014 - 05.2020

Operations Director & Owner

The Camel Hospitality Group
02.2010 - 11.2014

Restaurant Manager

Kommune Food and Beverage Group
01.2009 - 01.2010

Assistant Project Manager

Anabasses Home Alteration Services
02.2004 - 08.2008

General Labourer and Truck Driver

Ibbotson Contracting
02.1999 - 01.2001

Deckhand

Western Rock Lobster fisheries
01.1997 - 01.1999

Cert 3 Business Management

Tafe

High School Diploma -

Narrogin Senior High School

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