Summary
Overview
Work History
Education
Skills
Timeline
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Steven Fishman

CAULFIELD NORTH

Summary

Dynamic Account Management Professional with a proven track record at Ugg Australia, excelling in data-driven decision making. Achieved consistent revenue growth through strategic account plans and upselling opportunities, while enhancing client relationships and satisfaction.

Skilled in performance tracking and strategy execution, driving business success and operational efficiency. Professional with solid background in account management, bringing valuable experience and insight. Known for focus on collaboration and delivering impactful results. Reliable and adaptable, proficient in client relations and strategic planning.

Overview

23
23
years of professional experience

Work History

Account Management Professional

Ugg Australia
03.2020 - 11.2024
  • Identified potential risks within the portfolio of managed accounts, developing mitigation strategies to ensure continued success.
  • Delivered consistent revenue growth by managing multiple accounts and identifying upselling opportunities.
  • Organized client events and presentations to showcase product offerings, enhancing brand awareness and fostering loyalty among customers.
  • Maintained detailed records of all client interactions for accurate reporting purposes and data-driven insights into future strategy development efforts.
  • Improved customer satisfaction by implementing strategic account plans and tailored solutions.
  • Participated in regular performance reviews to assess progress against goals set forth at the beginning of each quarter.
  • Managed complex sales cycles, strategically navigating negotiations for mutually beneficial outcomes.

Managing Director

Uggnat
02.2002 - 02.2020
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
  • Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Secured significant investment for expansion projects by presenting compelling business cases to potential investors.

Education

BBA - Business Management

Monash Caulfield
Melbourne, VIC
11-1994

High School Diploma -

Melbourne High School
Melbourne Victoria

Skills

  • Data-driven decision making
  • Performance tracking
  • Account growth
  • Microsoft Office
  • Office 365
  • Strategy development and execution

Teamwork and collaboration

Team leadership

Social media marketing

Sales training

Timeline

Account Management Professional

Ugg Australia
03.2020 - 11.2024

Managing Director

Uggnat
02.2002 - 02.2020

High School Diploma -

Melbourne High School

BBA - Business Management

Monash Caulfield

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Steven Fishman