Steven Harrison
Seville
Summary
Dynamic professional with extensive experience in HVAC sales and project management, notably with O'Brien Electrical and Plumbing Rowville. Excelled in customer relationship building and adept at leading teams to exceed targets. Proven track record in improving customer service delivery, leveraging interpersonal communication skills, and expertise in duct design and compliance.
Overview
10
10
years of professional experience
Work History
Sales Representative
TBS Services Group
07.2024 - Current
Answer Phones
Provide quotes for customers - air conditioners
Attend site inspections and talk customers through their options and discuss pros and cons
Wire Air Conditioners.
Project Manager installations
Order materials
Duct Designs
Invoice
Compliance items - certificates, VEU Rebates applications
Cold leads for electrical works
HVAC Project Manager / HVAC Sales
O'Brien Electrical and Plumbing Rowville
10.2022 - 07.2024
HVAC Sales - new installations and repairs
Site Inspections and discuss options with customers.
Project management
Duct designs
Order materials
Invoicing
Various Roles
Air Control Autralia
07.2015 - 10.2022
Various roles including:
Electrician
Client Relationship Manager
- quoting repair works after technicians diagnosed issued.
- maintaining relationships with existing customers by frequently communicating and visit their sites.
- bringing in work
- ordering materials
- leading a team of technicians
Electrical Project Manager
- overseeing Electrical Projects
- ordering materials
- dealing with site foremen on Commercial projects
- leading a team of technicians
- quoting work
Residential Project Manager
- as per Electrical Project Manager
Education
Certificate Of Technical Studies - Electrical, Electronics And Communications Engineering
Box Hill Institute of TAFE
Melbourne, VIC12.2007
VCE - Schooling
Cranbourne Secondary College
Cranbourne, VIC12.2003
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Interests
I am currently 4th Lieutenant at Seville CFA. I have been in charge of maintaining their appliances for the last 4 years.
Other interests include spending time with my wife and 2 kids, water skiing and golf when I get a chance!
Timeline
Sales Representative
TBS Services Group
07.2024 - Current
HVAC Project Manager / HVAC Sales
O'Brien Electrical and Plumbing Rowville
10.2022 - 07.2024
Various Roles
Air Control Autralia
07.2015 - 10.2022
Certificate Of Technical Studies - Electrical, Electronics And Communications Engineering
Box Hill Institute of TAFE
VCE - Schooling
Cranbourne Secondary College
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