Steven Hill
Hoppers Crossing,Australia
Summary
Senior security operations professional with over 20 years of experience in high-stakes environments. Demonstrated leadership capabilities and effective communication skills across all organizational levels. Expertise in relationship building with stakeholders, including senior management and law enforcement. Proficient in project management, contract monitoring, and staff performance management.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Site Contracts Manager
The University of Melbourne
Parkville, Vic
2013 - Current
- Developed and managed contractual agreements to ensure compliance with organizational policies.
- Led negotiation efforts to optimize contract terms and conditions for favorable outcomes.
- Streamlined contract review processes, enhancing efficiency and reducing turnaround times.
- Mentored junior staff on best practices in contract management and negotiation strategies.
Security Contract Manager
The GPT Group
Melbourne Central Tower
01.2012 - 01.2013
- Led security risk assessments, identifying vulnerabilities and recommending mitigation strategies.
- Managed incident response operations, ensuring effective handling of security breaches and emergencies.
- Trained and mentored security staff on best practices and compliance with regulatory standards.
- Coordinated with law enforcement and emergency services to enhance response capabilities during incidents.
- Conducted regular audits of security systems, optimizing processes for improved efficiency and effectiveness.
- Established strong relationships with stakeholders to foster collaboration on security initiatives across the organization.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Coordinated protective service operations with other emergency response agencies.
Contracts Manager
The CSA Asset Security Head Office
Melbourne, VIC
2004 - 2012
- Negotiated and managed contracts to ensure compliance with legal standards and company policies.
- Developed contract templates and guidelines to streamline processes and improve efficiency.
- Collaborated with cross-functional teams to align on contract terms and project objectives.
- Conducted risk assessments to identify potential issues in contract execution and compliance.
- Achieved significant cost reductions by renegotiating existing contracts when market conditions allowed for more favorable terms.
- Provided expert guidance to colleagues on contract interpretation and application, fostering a culture of compliance within the organization.
- Developed strong relationships with internal stakeholders to understand their needs and achieve mutually beneficial outcomes.
- Developed and implemented strategies to reduce operational costs.
Multi-Site Retail Security Manager
Complex Security Management - Chadstone, Northland and Broadmeadows Shopping Centres
Melbourne
01.1994 - 01.2004
- Developed and implemented security protocols for high-traffic retail environments.
- Led team in conducting regular security audits to identify vulnerabilities.
- Collaborated with law enforcement agencies on incident response strategies.
- Trained staff on emergency procedures and conflict resolution techniques.
Education
High School Diploma -
Williams Town High School
Altona, VICSkills
- Security management expertise
- Stakeholder relationship building
- Knowledge of security legislation
- Risk assessment and analysis
- Site review and audit reporting
- Performance monitoring and evaluation
- Customer relationship management
- Team motivation and direction
- Agile methodology application
- Problem-solving capabilities
Certification
- Certification 4 - Customer Contact and Service - Franklins Scholar (Nationally Accredited)
- Certification 4 - Frontline Management - Franklins Scholar (Nationally Accredited)
- Certification 2 and 3 in Security Management - Complex Security Training – 1994
- Security Guard, Cash in Transit, Control Room Operator and Handgun.
- Private Security Individual Licence, Crowd Controller, Security Guard Armed / Unarmed, CIT and Control Room Operator.
- General Category Handgun Licence
- First Aid Workplace Level 2.
Timeline
Security Contract Manager
The GPT Group
01.2012 - 01.2013
Multi-Site Retail Security Manager
Complex Security Management - Chadstone, Northland and Broadmeadows Shopping Centres
01.1994 - 01.2004
Site Contracts Manager
The University of Melbourne
2013 - Current
Contracts Manager
The CSA Asset Security Head Office
2004 - 2012
High School Diploma -
Williams Town High School