Steven Howard
Port Macquarie,NSW
Summary
A seasoned professional with a proven track record in project management and customer service, I have excelled in roles from Business Owner at The Salad Bowl to Building Supervisor, delivering high-quality results and strategic planning. Skilled in task delegation and scheduling, I've driven projects to completion, ensuring client satisfaction and operational excellence without compromising on safety or aesthetics.
Overview
36
36
years of professional experience
Work History
Business Owner
The Salad Bowl
Port Macquarie, NSW
09.2023 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Qualified Carpenter and Building Supervisor
Self Employed
Port Macquarie, Sydney, Armidale, Far North Qld
01.1989 - 05.2023
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
Building Supervisor
O'Donnell and Hanlon Pty Ltd
South Kempsey NSW
03.2017 - 02.2022
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Supervised facility crew and general maintenance schedules.
- Reviewed and oversaw construction and renovation projects.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
- Supervised renovation projects from inception to completion liaising between architects designers contractors ensuring smooth progress of work.
- Effectively managed potential conflicts between tenants ensuring timely mediation resolutions promoting harmony within the property.
- Scheduled events and maintenance workers in tiling, painting, gyprocking, roofing, kitchen installers etc.
- Maintained accurate records for building operations including leases, maintenance logs, permits/licenses renewal dates to ensure regulatory compliance.
- Ordered, maintained and distributed supplies and inventory.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Education
Carpentary
Wauchope Tafe
Wauchope, NSW09-1992
No Degree - School Certificate
St Joseph's Regional College
Port Macquarie, NSW12-1988
Skills
- Customer service
- Project management
- Purchasing and planning
- Strategic planning
- Task delegation
- Scheduling
Timeline
Business Owner
The Salad Bowl
09.2023 - Current
Building Supervisor
O'Donnell and Hanlon Pty Ltd
03.2017 - 02.2022
Qualified Carpenter and Building Supervisor
Self Employed
01.1989 - 05.2023
Carpentary
Wauchope Tafe
No Degree - School Certificate
St Joseph's Regional College