Steven Jenkins
Gold Coast,QLD
Summary
Proven Sales Manager with a track record of enhancing client satisfaction and boosting sales revenue through strategic planning and relationship building. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
Sales Manager
Whitewater Marine
11.2013 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Sales Manager
Marine Tune
08.2002 - 11.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Water Ski Show Director
SeaWorld Parks & Resorts
05.1984 - 05.2002
- Facilitated frequent feedback sessions with cast and crew to address concerns or suggestions throughout the production process.
- Led cross-functional teams from script development through final curtain call, ensuring cohesive vision throughout entire production process.
- Mentored junior staff members in directing techniques, fostering professional growth within the team.
- Increased overall efficiency in workflow management by implementing new technologies into daily operations of show direction tasks.
- Selected appropriate venues by assessing space requirements and potential audience sizes for each event.
- Prioritized safety measures on set by implementing strict guidelines and protocols during rehearsals and live events.
Education
High School Diploma -
Turramurra High School
South Turramurra, NSW12.1982
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Client Relationship Management
- Strategic Planning
- Direct Sales
- Positive and upbeat
- Account Management
- Analytical problem solver
- Business development and planning
- Decisive
- Customer Service
- Time Management
- Decision-Making
- Customer Complaint Resolution
Timeline
Sales Manager
Whitewater Marine
11.2013 - 08.2024
Sales Manager
Marine Tune
08.2002 - 11.2013
Water Ski Show Director
SeaWorld Parks & Resorts
05.1984 - 05.2002
High School Diploma -
Turramurra High School
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